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Senior Software Engineer Resume

Looking for challenging position as a Senior Software Engineer / Team Lead in Mainframes

Professional Summary

  • 6 years of experience in Telecom domain for one of the largest telecom company, British Telecom (UK), with key expertise in Service Assurance and Billing Solutions.
  • 6 years of SDLC experience includes - Requirement Capturing, Designing, Coding, Testing, Debugging and supporting Mainframe system using COBOL, JCL, PROCs, CICS, EAZYTRIEVE, REXX, and IDMS on MVS system.
  • Team leading, work package and customer co-ordination.
  • Good knowledge of SDLC, ISO & CMM methodologies and Software Configuration management. Team Player with excellent communication, strong analytical and interpersonal skills. Enthusiastic to learn, ability to multi task and work independently.
  • A keen follower of software processes and frameworks.

Technical Skills

  • Languages COBOL II, REXX, JCL, CICS, Eazytrieve, and SQL (exposed)
  • Database IDMS, ORACLE (exposed)

Professional Experience


Jan 2008 May 2009, Team Lead, Project CSS Billing - BFPA

CSS Billing manages PSTN (landline) billing of British Telecom. Team Lead in CSS Billing Bill Formatting & Printing, leading a team of 10 and was single point of contact for various developments / enhancements / maintenance within the project. Responsible for -

  • Preparing Work Package / development Quality reports.
  • Review of Work Package estimation, planning, preparing schedule, monitoring the delivery.
  • Mentoring and training resources
  • Have worked in major work-package such as Migration of data from legacy to new strategic systems.
  • Employee assessment , grading via annual appraisals with Goal Setting, setting KRAs (Key Result Areas) for coming year, Evaluation and Performance Review Discussions

Jan 2006 Dec 2007, Senior Software Engineer, Project - Confidential,

As a Senior Software Engineer in CSS Billing Bill Receipting & Debt Management, was onsite & offsite co-ordinator and worked on customer query resolution, support for various developments / enhancements / maintenance. Responsible for -

  • Work Package estimation, query resolution, delivery support and customer co-ordination as well as conducting conference calls.
  • Requirement capturing, designing, assistance in developments, configuration management (entire SDLC) and delivery to System Testing.
  • Investigating and resolution of tickets raised for any program / job failures and queries as part of Maintenance / Support using Clarify Bridge Tool.
  • Writing new / enhancing COBOL programs, JCLs, PROCs using XPED, FILE-AID, SDF II, CICS, Eazytrieve

May 2003 Dec 2005, Software Engineer, Project - CSS Repair Management

As a Software Engineer in CSS Repair Management (service assurance provision for logging and tracking landline faults), coded and tested various developments / enhancements / maintenance. Responsible for -

  • Writing new / enhancing COBOL programs, JCLs, PROCs using XPED, FILE-AID, SDF II, CICS, Eazytrieve
  • Carry out Unit Testing, investigating and resolution of tickets raised for any program / job failures as part of Maintenance / Support.


  • B.Sc. in Computer-Science
  • M.S in Software Engineering


  • Awarded “Best Manager” (company specific incentive award) while leading the team through a very important and strict deadline driven work package for British Telecom.
  • Awarded “Pat on the Back” and “Cookies” (company specific incentive awards) for excellent work in major work-package deliveries.
  • Received customer appreciation (British Telecom, UK) for quick resolution on critical job failures and good quality of work packages delivered.
  • Awarded for Long Term Association with Tech Mahindra Limited.

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