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Program Development Manager Resume

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SKILLS:

  • C#.net
  • CSS
  • HTML
  • Java
  • JavaScript
  • JQuery
  • Shell Script
  • SQL
  • VBA
  • VB.net
  • Atlassian Products
  • Bamboo
  • Confluence
  • JIRA
  • Stash
  • Balsamiq
  • MS Excel
  • Git
  • QlikView
  • Visio
  • MongoDB
  • MS SQL Server
  • MySQL
  • Oracle
  • PostGres Other
  • Data Visualization
  • Data Mining

WORK EXPERIENCE:

Confidential

Program Development Manager

Responsibilities:

  • Led a multi - million dollar development effort to support Blue Cross Blue Shield plans sell to new national account prospects and retain accounts within their collective $256 Billion book of business which resulted in the ValueQuest product line, a subscription based sales presentation and marketing material generation platform
  • Set the development priorities and negotiated with key stakeholders on deliverable timelines in order to develop a new product in the Claims Discovery product line, a fee based, streamlined Claims Repricing Analysis engine and reporting system that has already surpassed its estimated $1 Million revenue estimate for 2016
  • Implement development tools such as Atlassian JIRA, Confluence, Stash and Bamboo and enforced best practices such as automated testing in order to improve the SDLC of the development team and improve the organization and communication of work throughout the company which resulted in an increase in production deployments from an average of 2 deployments annually to weekly deployments and reduced the deployment times from upwards of 5 hours to less than 10 minutes thus allowing the company to deliver value to the customers more frequently
  • Managed external vendors in order to expand the ValueQuest product line with mobile application with enhanced accessibility to the information that allowed sales representatives to present at the client site and respond to ad hoc inquiries through interactive exploration of the underlying data
  • Coordinated development activities in order to develop a new interactive mapping application with data overlays that allows users to compare program coverage areas with member locations creating a powerful visualization that creates a contrast between members covered by a service area and members who are not
  • Worked with the executive leadership team to develop the products strategy and to organize the product features into releases and collaborated with the marketing team to develop plans for bringing the ValueQuest products to market
  • Managed and mentored team of business analysts who facilitated the development of enhancements to the Benchmarking application, a healthcare cost reporting application, and the development of new enhancements to the ValueQuest product line
  • Wrote product training material and provided personal training to internal customer support staff on newly developed products and product features as a routine part of taking a product all the way through the development lifecycle
  • Analyzed and developed a highly successful data framework that enforces strict data security rules based on geographic boundaries through rigorous analysis of the data that would eventually become the backbone for the ValueQuest data analysis engine
  • Created detailed work plans for both internal and external resources for application development projects and operation refresh tasks while maintaining strict government and internal security rules for operational data refreshes on client facing products with a 100% compliance rate
  • Created UI/UX designs and application requirements elicited from end users and executive stakeholders in order to develop the new Market Reports application, a product that reports on health care costs from data aggregated from detailed claims
  • Translated complex requirements from data analysts into development requirements, supported development activities by answer questions or providing additional information and conducted user acceptance testing of enhancements, new development work, and bug fixes prior to signing off on release to production environments.

Confidential

Business Analyst/Developer

Responsibilities:

  • Mentored multiple project teams on the use of the HP Exstream document development platform who would latter go on to win communication awards for client material including the coveted International Association of Business Communicators Gold Quill Award by utilizing technical expertise in maximizing the effectiveness of the teams printed communications
  • Attained the Mail Design Professional certification from the U.S. Postal Service so that I could devised a bar­code system that satisfied service level agreements through output auditing by tracking the printed material from time of creation to time of delivery through the mail
  • Chartered and developed an automated printing service by developing a system for health care enrollment that resulted in the acquisition of a $1.4 million annual service contract which granted me a client services award

Confidential

Graphic Designer/Webmaster

Responsibilities:

  • Created advertisements and editorial articles for a full color, bi-monthly publication.
  • Designed and maintained company website.

Confidential

Treasurer

Responsibilities:

  • Obtained chapters non-profit status with the IRS and State of Maryland
  • Procured and configured new point-of-service payment system

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