Technical Support Engineer Resume

TECHNICAL SKILLS

PROFESSIONAL EXPERIENCE

Confidential, Minneapolis, MN

Technical Support Engineer

Responsibilities:

Refactored Web Service API Entity Tool to updated system request standards
Tested Web Services APIs
Used pgAdmin in creating PostgreSQL scripts to find data discrepancies and system bugs
Worked with engineering to pinpoint system bugs
Assisted customers with Web Service API integrations

Confidential, Minneapolis, MN

Associate Web Developer

Responsibilities:

Developed, tested and maintained web - based business application built on ASP.Net, C#, Entity Framework, SQL Server Manager and Bootstrap / jQuery in UI with a small agile team
Analyzed and resolved problems in application code
Renovated application pages implementing Bootstrap
Implemented security measures for application ticketing system
Created programmatic transfer of application tickets to TFS user stories
Restored SQL database from backup

Confidential Minneapolis, MN

.Net Apprentice

Responsibilities:

Drilled .NET/C# language fundamentals including variable declaration, looping constructs, conditional statements, class modeling, exception handling, LINQ queries, unit testing, and N-Tier application structure.
Cultivated web development skills using ASP.NET MVC5, Razor, HTML, CSS, Bootstrap, and JavaScript.
Developed database knowledge in using ADO.NET, Dapper, Entity Framework, SQL Server 2014, Query Scripts,
Parameterized Stored Procedures, Data Modeling & Table Creation.
Projects Include:
Sales Manager (Console App) - class modeling, looping, conditionals, methods, access modifiers, Enums, interfaces, dependency injection
Game Blog (CMS, MVC Application) - ASP.Net . MVC 5, Entity Framework, ADO.Net, Dapper, SQL Server Manager, Razor, HTML, CSS, Bootstrap, jQuery, ASP.Net Identity, and Client Side Validation.