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Sr. Architect Resume

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Irving Tx, UsA

SUMMARY

He has 15+ years of experience in IT industry includes Windows 2000/ 2003/2008/2012/2016 Server Administration, Active Directory Administration, Windows, network & enterprise security management, Infrastructure & capacity planning, Audit Management, ITIL processes & support, Server consolidation, and Data Center Operations, BMC Blade Logic/Marimba administration, Cisco Security agent (HIPS) administration, RSA Archer eGRC Implementation & Administration, Virtualization and cloud computing, System Center Configuration Manager 2007/2012/1802 ,Windows administration. His expertise areas are on Windows 2003/2008/2012/2016 infrastructure solutions, System Center product suite and issue trouble - shooting, Windows Servers patching with SCCM, Virtualization and hardware troubleshooting. He is an expert in designing, implementing and supporting infrastructures like SCCM, SQL, SCOM, Application Packaging, virtualization etc. He has worked and implemented Microsoft Office 365 and completed Windows XP to Windows 7 and from windows 7 to Windows 10 Migration projects successfully. He has implemented and supporting Confidential Bitlocker in production.

TECHNICAL SKILLS

Hardware: HP, IBM

Operating System: Windows Server 2012,Windows 2008, 2003, 2012, XP, Windows 7, Windows 8, Windows 10

Scripting: VB, PowerShell, AutoIT, VBScript, Admin Studio, SOL

Databases & Tools: SQL 2012,SQL 2008, SQL 2005, SQL 7

Other Utilities: SCCM 2012, SCCM 1802 WISE Packaging, VMware, RDP, HP iLO, DRAC, VNC, Vulnerability scanner, VERITAS netbackup, ArcServe, VNC, RDP, Putty, Cisco Security Agent (CSA), Marimba

Virtualization: Microsoft Virtualization, VMware, VMware, Microsoft SOL, IIS

Messaging and Collaboration: Exchange server 2000/2003/2007/ AD /Microsoft Outlook

Anti-Virus: Symantec Antivirus, McAfee, ClaimAV, SCEP

Patch management: WSUS/SUS,KACE, SCCM & Marimba

Network Security: Checkpoint, ISA Server, Marimba, Websense, Foundstone, Cisco Routers and Switches, ISS, IDS and CSA

Tools: Dame Ware, Quest Active Roles, Hyena

PROFESSIONAL EXPERIENCE

Confidential, Irving TX, USA

Sr. Architect

Responsibilities:

  • Manage SCCM 1902/1906 which includes Software Distribution, Patch Management, SSRS Reporting, Compliance Management, Antivirus Management (SCEP),Operating Systems Deployment etc.
  • Life cycle upgrades of Microsoft SCCM. Maintain Clients health and track SCEP (Antivirus) definition updates.
  • Implement new features/solutions to manage SCCM infrastructure efficiently as and when required. SCCM hierarchy setup and management.
  • Create custom SQL reports as per requirement.
  • Establish and implement best industry practices in Microsoft System Center Configuration Manager domain.
  • Create, Design and implement tools and software's for Windows 7 to Windows 10 Migration project.
  • Create Advertisement/Collections/Packages/Applications within an SCCM 1902 environment. Interacts with third party vendors as needed to resolve the issues
  • Setup/use/troubleshooting of software deployment. Generate action plans for addressing inactive clients and reporting inaccuracies
  • Multi-Site software deployments and Application Packaging using SCCM/Admin Studio
  • Troubleshoot systems center configuration manager client health and compliance issues.
  • Work with Technical Manager/Lead for day to day Support and project function.
  • Works on additional projects depending on critical and as per management instructions.
  • Fix complex OSD Task sequence issues for multiple locations and image provisioning.
  • SCORCH - Infrastructure implementation and support. Help with run books and automation of tasks.
  • Automate processes in EUC, regardless of hardware or platform.
  • Integrate systems on different platform and create automation workflow.
  • Install, upgrade SCORCH and create automation tasks as and when required.
  • MDT infrastructure is dedicated for Windows 7 environment and maintained separately from Configuration Manager.
  • MDT infrastructure life cycle mgmt., OSD, Application, Driver mgmt. etc.
  • Migration planning
  • Documentation
  • User communication
  • Scripting - Data backup and migration.
  • Checklist and training for PC technician.
  • Provide solutions to any challenges
  • Migration from Volume Licensing model to click to run
  • Enterprise wide migration to O365 - Project plan, Communication mgmt., technical documentation,
  • Architecture, servicing plan, Data migration strategy, production deployment.
  • Microsoft One Drive implementation.
  • Microsoft Teams
  • Microsoft servicing
  • Windows OS Ring deployment
  • Admin Studio, VMware thin App, App-V, ORCA
  • All enterprise applications packaging, repackaging, version upgrades, software distribution are managed using SCCM.
  • Software licenses and automatic work flow approval for software pushes.
  • Software licenses management
  • Work closely with SOC on Critical Security incidents.
  • These are P1 incidents which needs to be isolated and investigated on priority.
  • RCA with expert technical reasoning to Security teams. These are monitored by VP technology (Security).
  • Enterprise white listing application
  • Installation, backup, upgrade of CB infrastructure
  • Policy creation for specific business Units for Block & Ask, Developer profile, monitoring only profiles and automating the same using homegrown work flow mgmt. application.
  • This is critical app and require proactive monitoring.
  • Investigate incidents and block or approve accordingly.
  • Confidential bitlocker infrastructure management
  • Version upgrades, monitoring and troubleshooting
  • Provide support to EHD and Confidential administrator in case of issues.
  • Create and update support documents for help desk.
  • DLP agent deployment and monitoring.

Confidential, Salt Lake City, UT

Lead Consultant

Responsibilities:

  • He performed a role of Lead Consultant. Infrastructure hardware refresh, platform change and migration of infrastructure services. Infrastructure Services Migration includes System canter product suite, Virtualization, Storage, Lync 2010, Thread management Gateway, AD, Exchange, DNS, DHCP, WSUS, VMware, Citrix, SCCM 2012 etc.
  • Project design and implementation for infrastructure services. Managed and created a proof of concept for infrastructure services and presented to for review to infrastructure management team. Created architecture design for Configuration Manager 2012, Lync Server 2010, Threat
  • Created architecture design for Configuration Manager 2012, Lync Server 2010, Threat
  • Management Document, and WSUS. Implemented, managed and configured SCCM 2012 for OS deployment, Software Distribution. Project Migration of existing aging network infrastructure to new refreshed Hardware platform. All existing infrastructure services applications was supposed to be moved to new compute.

Confidential, Newport News, VA

Team Leader

Responsibilities:

  • He performed the role of onsite Team Leader. Worked in onsite/offshore support model as an Infrastructure Technical lead. Managed a team of 8 technical resources 6 at offshore and 2 onsite including one business analyst. He was primarily responsible for SCCM infrastructure, 1400 Windows Servers (Virtual/Physical) were managed by SCCM for Server Build, Patch management, Software deployment. He was single point of contact for Client for infrastructure related projects. Managed couple of Backup administrators (Netbackup), VOIP projects and Confidential administration projects.
  • He coordinated between client and offshore resources. Managed client expectation as per agreed SLA. Scheduled and participated in weekly and monthly meetings. Participated and prepared RFE for new client opportunities. He was technically responsible for SCCM management, implementation and support. Worked on SCCM 2007 R2 SP3 for server build and patch mgmt. Defined processes around Server Build and patch management. Performed SCCM upgrades from SCCM 2007 R2 SP3 to SCCM 2012 RTM and from 2012 RTM to SCCM 2012 Sp1 and Applied SCCM 2012 SP1 CU1.
  • He implemented SCUP 2011 for Application patching, Adobe and HP patches are being pushed. Worked on Shawlik implementation for application patching. Used Orchestrator for patching automation. Software deployment. TS creation for Server builds and image deployment. End point security testing is going on using ADR to replace SEP12.

Confidential, Bentonville, AR

Team Leader

Responsibilities:

  • He was responsible for Building Windows XP/Win7 Images for deployment, Update existing images to Wal-Mart standards. He utilized Norton Ghost to wrap updated images upon completion. Utilized SCCM for mass image deployment of new and updated images. Created VDI's for virtual environment using VMware's V-Sphere. OS deployment through task sequence in development, pilot and production environment. Task sequence for capturing and deploying client OS. Testing of new hardware’s after driver injection. Replication of reference packages and task sequence to 12 international distribution points. Coordinated with deployment Engineers onsite for OS deployments. SCCM environment mainly in OS deployment, Patch mgmt. and Software Deployment. Prepared task sequence for capturing and deploying client OS through SCCM. End testing of the task sequence for different hardware before promoting to different international sites. Created software packages (.msi) using WISE for the deployments. Consumed VB script, PowerShell scripting and WMI query for Task sequence. Worked on setting up image, build and deployment to different development, pilot and staging environments. Worked on OS deployment, Image creation, and Package creation. Identifying what core settings have changed or set in the old images. Splitting out the different types of images creating script-driven installations that will then be used together with the generic image. MSCCM, OSD, MDT for WIN 32/64 bit across Win 7 and XP platforms along with PowerShell. Created VDI Templates imaged those using TS and creating Roll-based image after sysprep for various image types i.e. Support, Dotnet, and Pharmacy. Software Packing and software distribution with WISE and Power Packaging tools. Lifecycle upgrades of Microsoft Systems Center Configuration Manager. Deployed Microsoft Deployment Toolkit (MDT) and automation of Operating System Deployment through scripts and customizations. Build a lab on Hyper-V and VSphere and has created 500VM for Application Compatibility testing. Pushing the currently Win XP apps to the LAB which are having Win 7 Images to check the compatibly on Windows 7 using SCCM Software distribution, tracking the status of the deployment, coordinating with App SME. Repackaging the apps using Wise Package studio for possible compatibility issues. He provided SCCM report to Business users as per demand. Got hands on and working experience on SCCM 2012 in a LAB setup. Worked on Remedy change control for above tools and technologies. Raised a change control ticket, coordinated with the change coordinators to rollout the change and closed the ticket after implementation. Report project status on a weekly basis to the Senior Management and Customer.

Confidential, Trivandrum

Application Infrastructure Architect.

Responsibilities:

  • He worked as Application Infrastructure Architect for UST Global (IS department) internal project. He Managed 31 Enterprise Application across the company Including Confidential, Confidential, . BMC CMDB project- Designing & implementation. Application Architecture & designing. Support matrix design, implementation & support. SLA mapping & support all application. Infrastructure Projects- Design, implementation & support(SCCM, SCOM, VMware, Hyper-V). RSA Archer eGRC Design, Build, Deploy, implementation. Managed a team of 23 Qualified System/Application Administrators. Vendor coordination, meeting, pricing & Product evaluation. ead Application Infrastructure a team of 23, L2 Application & System Administrators, managing administration of applications including Confidential, Confidential, Remedy, Cognos, Metastrom, CoFax. Ensured the maximum uptime for mission critical application. Involved in server consolidation project & created a business case to optimize the infrastructure. Designed fresh Share Point 2010 farm implementation to replace existing share Point 2007. Participated in IT application Road Map design for 2010. Managed Cognos Controller & BI implementation and TM1 up gradation project. Confidential tools upgrade project from 8.4 to 8.5.
Confidential, Round Rock, TX

Onsite resource

Responsibilities:

  • He was responsible for installation, Design and Managing Marimba Infrastructure. Configured Master transmitter server, Mirror transmitter, Deployment manager and Content replicator. Managed and fixed the Marimba architecture on 500 servers. Migrated the existing Marimba infrastructure Version 6X to 8X. Publishing, deployment & monitoring of contents being published on servers. Fixed issues with content rollout on end points tuners to ensure 100% rollout. Analyzed the failure errors &took corrective measures accordingly. Checked the end tuners communication with master server in case of issues/failure. Coordinated with BMC for bugs/issues &fixes for Marimba. Created scripts to automate the process as &when required. Explored the available options/features of marimba to implement significant automation in our architecture URL RewritellS7. Worked on URL Rewrite/Redirect module to fix up country level TLD issues by implementing reverse proxy, Application request routing &inbound/outbound rules. Use URL rewrite/redirect module in IIS7, to generate user friendly and SEO optimized URLs, which in turn improves the search engines rankings for Confidential

Confidential, Poughkeepsie, NY

Cisco Security Agent

Responsibilities:

  • He was involved in Project implementation, a personal Firewall, and Migration from existing CSA 4X to CSA 6 X. Assessed the current CSAMC (4x) infrastructure of BCBS, provided assessment report, findings & fix up to the management. Presented CSAMC (6x) project plan, deliverables & time line of the project. Active participation on weekly meeting to discuss the project status & reporting with different cross functional teams. Installed the CSAMC (6x) on HP DL580 G4 server. Designed & configured the CSAMC infrastructure for 5500 endpoints. Created a single Agent kit (Universal installer) for all the business units. Configured & implemented Agent kit, Groups, Policies, Rule Modules, Rules, Exception policies etc on CSAMC. Configured CSAMC backup schedule. Initially, tested Agent kits on test labs & installed on 250 machines on Audit mode to collect the event & implementing the exception policies on the event basis according to the business requirement. Rolled out agent kit on 2900 machines so far using software distribution tools Microsoft SMS & SCCM. Analyzed & tested the BCBS list of applications for white list, grey list & black exception list Policies creation accordingly. ClaimAV Antivirus integration & configuration for CSA. Performed & managing Symantec AV Version up Gradation project from 9 to Symantec Endpoint Protection Version 11 end points.

Confidential

Security Operation

Responsibilities:

  • He was responsible for Confidential security operation and worked on Windows server 2000/2003, HP PROLIENT ML350/570, DL-585, ISA proxy, Marimba, Websense, Cisco Security Agent, Foundstone, Symantec, Hyena, Quest Active Roles Server, Bright store Arc serve, ADS, DNS, DHCP, Print Server, VNC, DameWare, WSUS, IIS Servers, HP EVA storage.

Confidential

Onsite resource

Responsibilities:

  • He was Involved in Project Implementations on Security services, Auditing, Designing and implementation. Application security & performance audit, conversion audit of data and development of backup and recovery procedure of database. Involved in Windows security patch/hot fix and system hardening. Provided weekly vulnerability remediation reports. Used Marimba/WSUS for patch management, software deployment and inventory management.
  • Designed, implemented and managed Marimba Architecture across different Business Units.
  • Involved in Installing, design and troubleshooting of Marimba Master Transmitter, Marimba Mirror, Database, Marimba AD, Proxy, Repeater & end point tuners. Used Ms SQL 2000 Server as database and reporting. Designed dedicated Active Directory infrastructure for Marimba. Used VB script for importing the object from real AD environment to Marimba AD. Configured proxy and several Repeaters while Servers consolidation project. Vulnerability Management involved onsite vulnerability assessment, hardening of production servers and helps to maintain Vulnerability scoring above 99% through third-party scan tool (Found stone Scan) consistently. Involve in Development of Vulnerability Assessment document & Audit checklist. Involve in Desktop firewall (Cisco Security Agent v.5) deployment project rollout through Marimba across locations and maintaining Web sense for content filtering & ISA 2004 as a proxy. Involve in giving Training to administrators on design & implementation of hardening procedures for various OS, Database Servers and secure administrative practices. Performed Symantec Antivirus corporate edition up gradation & management across Confidential through management console. Worked for Symantec AV Version up gradation project from 9 to Symantec Endpoint Protection Version 11 on 2200 endpoint clients. Performed audit for more than 3500 users across 200 servers using Hyena tool.
  • Audited and designed a process for centralized antivirus system, which involves auditing of existing centralized antivirus infrastructure, designing secure architecture, process design and implementation for antivirus management system. Analysis to achieve trusted site readiness involves compliance audit according to Confidential security standard, vulnerability assessment, secure network architecture and active directory design review. Managed more than 200 servers across Confidential International locations. Upgraded Windows 2000 to Windows 2003 Used Hyena for Management of users, groups (both local and global), shares, domains, computers, services, devices, events, files, printers and print jobs, sessions, open files, disk space, user rights, messaging, exporting, job scheduling, processes, and printing. Maintain a disaster recovery plan by documenting current system configuration, identifying, analyzing, and evaluating critical data/hardware issues and documentation and testing plan. Used Quest Active Roles Server to manage, automatically provision, re-provision and de-provision users quickly, efficiently and securely in Active Directory. Worked on Folder Redirection project implementation through Group Policy across Confidential India locations. Produced project plans and progress reports, as required by management. Oversaw the monitoring and design of tools to manage the environment effectively. Apply all patches and system upgrades, perform configuration management of all associated software and hardware, and perform system integration testing of server operating systems, related utilities and hardware. Worked with database systems administrators, programmers, analysts, engineering, business continuity, and operations staff to ensure that effective data security, integrity, monitoring and recoverability procedures are in place at all times. Served as focal point for applications development/infrastructure teams for developing, configuring, deploying, troubleshooting, and performing software administration for distributed applications. Installs, tunes, and supports Windows 2003 running on HP, IBM & Confidential architecture. Configured end-to-end monitoring or performance and availability of systems and applications. Collects, analyzes, and manages performance and capacity data for identifying trends in order to optimize performance. Identified and recommended process improvements to provide more effective troubleshooting of complex hardware and software problems. Responsible for optimizing system performance which includes input/output, disk storage, CPU usage, memory allocation, disk throughput, network traffic, uptime and maintenance cost by monitoring current performance, analyzing possible problems/solutions and performing indicated modifications. Coordinated hardware and software installations and upgrades to ensure work is performed in accordance with company policy. Recommends resolutions to complex matters of significance and coordinate the implementation of the approved course of action. Managed Data centre operation checklists as per policy & was instrumental in Data centre audit.

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