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Release Support, Technical Facilitator Software Developer Resume

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Albany, NY

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TECHNICAL SKILLS

Web technologies: Classic ASP, ASP.NET, HTML, DHTML, CSS3, VBScript, JavaScript, JQuery, MS IIS, Wiki markup

Programming skills: Visual C#, Visual Basic .NET, VBScript, JavaScript, JQuery, AJAX, JSON, XML

Database technologies: MS SQL Server, T - SQL

Document production: MS Word, MS PowerPoint, MS Visio, Acrobat, PageMaker, FrameMaker, PhotoShop

Other applications: MS Visual Studio, MS Team Foundation Server (TFS), MS Office, Tortoise SVN

Operating systems: MS Windows 10, MS Windows 7, MS Windows Server 2003, Apple OS X, AIX/UNIX

PROFESSIONAL EXPERIENCE

Release Support, Technical Facilitator Software Developer

Confidential, Albany, NY

Responsibilities:

Provided development and troubleshooting support for Electronic Research Administration software. Wrote applications to support classic ASP, ASP.NET, VB.NET, and C#. Wrote queries, scripts, and procedures to support both MS - SQL and Oracle database environments. Assisted with software upgrade preparation and processes. Prepared packages for software upgrade distribution. Documented processes and procedures. Contributed to departmental Wiki documentation.

ASP/SQL Developer

Confidential

Responsibilities:

Supported credit score and similar websites, including Freester.com and Profinity.com. Built pages and applications in classic ASP. Wrote SQL queries and stored procedures.

Webmaster/Web Developer Senior Data Analyst

Confidential, Latham, NY

Responsibilities:

Supported and developed the communitycare.com website, including, but not limited to, server-side ASP, ASP.NET, and VB.NET code, SQL Server back-end database, third-party corporate web links (including an online patient portal), and front-end development. Designed, developed, and implemented a new SQL Server 2008 database infrastructure for provider and practice data. Redesigned online provider lookup to display information using AJAX. Provided support for Intuit-based myCareDOT patient portal. Assisted in developing internal CMS (content management system) for internal provider and news data using ASP.NET. Assisted in developing a portal for patients with MS (multiple sclerosis) and CCSVI (chronic cerebrospinal venous insufficiency) using ASP.NET MVC. Performed data analysis using Microsoft Excel 2010 and SQL Server 2008 for internal departmental data.

Adjunct Professor of IT and Mathematics

Confidential, Albany, NY

Responsibilities:

Provided instruction in computer technologies and mathematics to adult and community college-level students.

Infrastructure Services Advisor and Technical Writer

Confidential, Albany, NY

Responsibilities:

Provided data and information support for the Intel Server Operations department. Designed, developed, and implemented departmental intranet web resource site using IIS, classic ASP, and VB.NET. Developed an online, interactive interface using ASP, VB.NET, and SQL Server to keep track of over 1,500 enterprise-wide servers. Produced both technical and high-level documents and diagrams for numerous applications, systems, and processes. Documented departmental database infrastructure.

Technical Writer/Analyst II

Confidential, Albany, NY

Responsibilities:

Produced documents for various Confidential and KeyBank systems and processes.

Senior Technical Analyst and Technical Writer

Confidential, Albany, NY

Responsibilities:

Provided support for corporate internal systems, processes, and environments.

Systems Engineer

Confidential New York, NY

Responsibilities:

Provided on-site technical support for document imaging system located at Confidential in Albany, NY.

Systems Analyst/Computer Operator

Confidential

Responsibilities:

Provided support for Statewide Automated Fingerprint Identification System (SAFIS) at the NYS Dept. of Criminal Justice

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