SUMMARY

• Around 10 years of experience on Microsoft Dynamic CRM 4.0,2011, 2013, 2015,Dynamics 365, .NET and SQL Server, SSIS, SSRS.
• Good Hands on experience in Customizing Microsoft Dynamics CRM application like Entity, Views, Web resources, Ribbon, Chart, configuration and customization, integration with MS SharePoint 2010 and MS Outlook.
• Expert in analyzing, designing, developing, installing, configuring and deploying MS SQL Server suite of products with Business Intelligence in SQL Server Reporting Services 2005/2008, SQL Server Analysis Services of 2005/2008 and SQL Server Integration Services.
• Good Knowledge in MS CRM Functional Side.
• Experience in working in Telecom, Health, and Insurance and Retail domains.
• Experience in translating requirements into solutions with proper dependencies and preparing strategic development plan in MS CRM.
• Experience in Team Foundation Server (TFS) code repository.
• Proficient in designing and deploying Plug - in and Workflows in CRM to meet business process flow requirements, including Sales, marketing, customer services support, using CRM SDK and C#.NET.
• Expertise in developing windows applications, web applications, windows services and web services in Microsoft Visual Studio.
• Expertise in client side development using HTML, JavaScript, CSS, ADO.NET and ASP.NET
• Experience in importing/exporting data between different sources like Oracle/Access/Excel using SSIS/DTS utility.
• Experience in ETL processes involving migrations and in sync processes between two databases
• Experience in Microsoft Dynamics CRM Data integration towards import/export of data using SSIS and custom application development.
• Have good experience of SSRS (SQL server reporting services) reports.
• Hands on Experience on building Daily Packages using SSIS.
• Proficient in JSON, ODATA, IIS 6.0/7.0.
• Hands on experience in agile and scrum methodologies along with project management systems.
• Experience in fostering and developing client relations, providing end user training and innovative technical solutions, conducting software demonstrations.
• Expertise in writing SSIS (SQL Server Integration Services) packages for migrating data to MS CRM from SQL and generating reports using SSRS and also experience in configuring MS CRM with MS Outlook and SharePoint Integration.
• Experience in several custom dashboards with various degrees of complex visualizations using charts and reports.
• Experienced with SQL server 2008, SQL, TSQL, stored procedures, Functions, Triggers, Backup and Restore.
• Experience in Full cycle implementations and up-gradations in Dynamics CRM 2011, 2015, 2013.
• Experience with integration and functional testing, SCRUM methodologies and Sprints.
• Excellent communication, analytical and interpersonal skills.
• Quick learner and adaptive to new and challenging technological environments.
• Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.
• Worked with report manager for deploying the reports across all the environments.
• Expertise in using global variables, expressions and functions for the reports with immense experience in handling sub reports in SSRS.
• Experienced in installing and configuring Reporting services and assigning permissions to different levels of users in SSRS.
• Ability to establish priorities and work independently.

TECHNICAL SKILLS

CRM Tools: Dynamics 365,MS Dynamics CRM 2015, 2013, 2011,4.0

Reporting Tool: SQL Server Reporting Services (SSRS), SQL Server Integration Services (SSIS), Power BI.

.NET Technologies: MS Visual Studio 2010 & 2012, MS office.

Programming Language: C#.NET, ASP.NET.

Other Technologies & Tools: HTML, CSS, Java Script, XML, Fetch XML, JSON and ODATA, Web Services, WCF, Power shell 2.0, Share Point 2010, TFS (Team Foundation Server).

Databases: MS-SQL Server 2008R2/12, Microsoft Dynamics Data Migration Tool

PROFESSIONAL EXPERIENCE

Confidential, Broadway, New York

MSCRM Lead Developer

Responsibilities:

• Involved in requirement gathering sessions, design walkthrough meetings with customer to understand new business requirements and discuss the concerns, issues raised during review phase.
• Experience in analysis, design, development and deployment of software solutions.
• Requirement gathering and preparation of requirement document for sign off.
• Preparation of use cases and process flow diagrams.
• Installation of Microsoft Dynamics® CRM 2015 On-Premise.
• Developed FetchXML & SQL based SSRS reports.
• Designed and developed complex business flows in MSCRM using plugins and asynchronous workflows.
• Custom JavaScript on form events, and add web resources, navigation links to achieve the business requirements.
• Developed good number of plugins on appropriate entity events, workflows.
• Hands on experience in MS CRM deployments.
• Lead technical efforts to configure, develop and customize CRM as appropriate to support foundational CRM components .Works closely with developers to build out custom CRM functionality as necessary.
• Analyze technical requirements and develop effective technical solutions.
• Designed and developed custom solutions such as plugins, workflows, and custom entities.
• Implemented Microsoft CRM form development using JavaScript and reports with Microsoft SQL Server Reporting Services.
• Customized Dashboards based on the custom reports and charts created.
• Worked with Rest, Soap calls to CRM service in 2015.
• Migrated data from Excel source to CRM using SSIS.
• Created several client-side extensions using JavaScript, CSS and HTML.
• Implemented stored procedures/ complex queries using SQL Server and on SSIS packages.
• Worked on CRM entities, workflows, configurations, customization development, and integrations development.
• Worked on setting up relationship between System & Custom entities
• Used extensively JavaScript for client side validations and access data within the HTML controls.
• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2015 system.
• Installed and configured MS Dynamics CRM 2015 system for development and testing, configured server instance, created organizations.
• Hands-on background in Visual Studio, XRMToolBox, and CRM SDK
• Plugin development for Microsoft Dynamics CRM applications.
• Working on upgrade of CRM from CRM 2015 to Dynamic 365.
• Hands on experience on integration using SSIS with external systems.
• Good knowledge on Model driven apps and Microsoft Flows.

Confidential

MSCRM Developer

Responsibilities:

• Involved in requirement gathering sessions, design walkthrough meetings with customer to understand new business requirements and discuss the concerns, issues raised during review phase.
• Experience in analysis, design, development and deployment of software solutions.
• Customized MS Dynamics CRM 2013 application based on the business requirement
• Created organizations, business units, groups and their relationships
• Developed good number of plugins and familiar with plugin pipeline.
• Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM 2013, according to their business process
• Created several client-side extensions using JavaScript, CSS and HTML.
• Migrated data from Excel source to CRM using SSIS.
• Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management
• Integrated with SSRS to support reporting, data analysis, and business planning.
• Customized Workflows and Plug-in for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency.
• Created SSIS packages for different data loading operations for many applications.
• Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM
• Configuration of MS Dynamics CRM with Microsoft Outlook 2013.
• Integrated Custom WCF Service with other applications
• Used Advanced Find feature of MS Dynamics CRM 2013 and created multiple views of System entities
• Generated Sales Reports for statistical analysis of data at user level using SSRS.
• Customized Dashboards based on the custom reports and charts created Used Visual studio test project and performed unit testing.
• Document management with SharePoint integration.
• Good knowledge in writing stored procedures/ complex queries using SQL Server and on SSIS packages.
• Use of Rest, Soap calls to CRM service in 2013.
• Enhanced and developed Business Process Flows as per the client needs.

Confidential

.Net & MSCRM Developer

Responsibilities:

• Installed and configured MS Dynamics 2011system for development and testing created organizations.
• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2011 system.
• Gathered client requirements and business process, development, testing and deployment of Microsoft CRM projects.
• Implemented good number of plugins using C#.Net Framework.
• Customized CRM Forms, Entities, Attributes, Security Roles,Views, Ribbons & Sitemaps to extend the functionality and to meet the client requirements
• Created Security Roles based on requirements from business.
• Used various report items like tables, sub report and charts to develop the reports in SSRS.
• Created Workflow based on requirements from Sales and Marketing department.
• Designed and built DTS/SSIS packages and ran several scripts for implementing changes in the backend for applications.
• Generated various reports with drilldowns, calculated members, dropdowns from the cubes by connecting to Analysis server from SSRS.
• Experience in writing stored procedures/ complex queries using SQL Server and on SSIS packages.
• Use of Rest, Soap calls to CRM service.
• Designed a plug-in to generate account number on create of new record.
• Developed UI interface using HTML, Java Script, and CSS.
• Generated Sales Reports for statistical analysis of data at user level using SSRS.
• Designed and developed windows Applications using C#.
• Designed the Front-end screens using C#, CSS and JavaScript.
• Used ADO.NET to connect to SQL Server database.
• Created Custom Web resources (Editable Sub grid) using Java Script.
• Created Multiple Custom HTML Web Resources
• Extensively Used SDK.REST package in JavaScript to retrieve data from CRM
• Use of Rest, Soap calls to CRM service in 2011.
• Created Business Rules to Validate forms and Business Requirements
• Designed the structure of the Web Services implemented by using the WCF methodology.