SUMMARY

• Highly experienced Software Test and Quality Assurance Professional with extensive experience using object - oriented design techniques and programming languages, including Microsoft .NET Technologies.
• Demonstrated leadership abilities and team work skills as well as ability to accomplish tasks under minimal direction and supervision.
• Professional Quality Assurance and Software Test Engineer with over 20 years of experience in Quality Assurance and Software Testing, including team lead and management experience.
• Expert knowledge of full Software Development Life Cycle process and Quality Assurance and Software Test disciplines.

TECHNICAL SKILLS

Programming Languages: C#, HTML, XML, CSS

.NET Skill Set: .NET Framework 2.0 and Common Type System, ASP.NET, ADO.NET, .NET Class Libraries, Web Services, .NET Remoting, WSE 3.0

Databases: MS SQL Server 2000/2005/2012/2015 , MS Access 2000

Operating Systems: Windows 98/2000/XP/Windows 7/Windows 8/8.1, Windows 10 Mac Desktop OS X 10.10 Yosemite OS X 10.11 El Capitan macOS 10.12 Sierra macOS 10.13 High Sierra macOS 10.14 Mojave macOS 10.15 Catalina

Software/Tools: Visual Studio 2005/2013/2015 , SQL Server 2003/2012/2015 , SSMS, Jira, TFS 2012/2015, Confluence, Bugzilla, Mavenlink, Browserstack, Red Gate Tools (SQL Compare, SQL Data Compare), Web Link Validator, WinSCP FTP client, Microsoft Test Manager 2013 (MTM), TFS Test Hub, Microsoft Office Suite 2012/2015/365 , IIS

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Lead QA Analyst - Interactive

Responsibilities:

• Review of functional and user requirements for completeness, accuracy and testability
• Responsible for the test plans and deliverables, review of project plans, estimates, test deliverables (Test Strategies, Test Plans, and Test Cases), and reports.
• Plan, document and conduct testing of responsively designed websites on Windows and Mac OS x / macOS desktop browsers, including IE11/EDGE, Chrome, FireFox and Safari and mobile browsers, including Chrome, Safari and FireFox running on Android and iOS operating systems
• Plan, conduct and verify backend processing for interactive websites
• Work with cross-functional teams to assure production release of client websites meet defined business needs and requirements and conforms to approved legal and medical reviews
• Lead implementation efforts to create and store re-usable test suites and test cases utilizing Microsoft Test Manager tool
• Test and verify ETL data processing of website data into a consolidated central database for downstream reporting and analysis
• Test and verify ETL processing of third-party data into a consolidated central database for downstream reporting and analytics
• Test responsively designed HTML emails and Banner ads for CRM Marketing campaigns
• Knowledgeable of SalesFoece.com and conducted validation of integrations various integration efforts with SalesForce and iRep application on iPads and Windows 10 tablets and laptops, as well as validation of SalesForce integration with
• Planned and conducted testing of CRM Email Marketing Campaign flows (Marketo)
• Managed, trained, mentored two full time junior associate test analysts and five contract QA Analysts
• Created re-useable advanced SQL scripts to test ETL data loads
• Conducted yearly performance and salary reviews for direct reports

Confidential, East Norriton, PA

Senior Consultant

Responsibilities:

• Review of functional and user requirements for completeness, accuracy and testability
• Responsible for the test plans and deliverables, review of project plans, estimates, internally hosted websites to
• Plan, document and conduct testing of CDE data environments for ETL processing and data quality requirements
• Work with cross-functional teams to assure products and services meet defined business needs and requirements
• Facilitate and participate in User Acceptance Testing to achieve product rollout for customer projects
• GDW HUB test team member for J&J Global Data Warehouse project
• Test Lead for J&J Global Data Warehouse (GDW) project
• Test Lead Alkermes CDE Data Mart project
• Test Lead InterMune Global Data Warehouse project

Confidential, Hartford, CT

Director of SW Test and Quality Assurance

Responsibilities:

• Review of functional and user requirements for completeness, accuracy and testability
• Responsible for the test plans and deliverables, review of project plans, estimates, test deliverables (Test Strategies, Test Plans, and Test Cases), and reports.
• Experience with designing and implementing of Software Test strategies, process, procedures and policies
• Lead and direct the day to day activities of software test team members including onshore and offshore resources
• Identification of resource needs, planning (on boarding/off boarding of personnel resources as needed)
• Train, mentor and evaluate temporary and full-time resources.
• Defect/Issue Management, including identification, review, resolution, escalation and follow up to successful resolution
• Experienced with process implementation and improvement activities, including experience with ISO 9000, CMM/CMM-I, Six Sigma (Green Belt Certified).
• Experience with various SDLC methodologies, including, Waterfall, V-Methodology, Agile and SCRUM
• Experience with various mobile application testing Android and iOS operating systems

Confidential, Hartford, CT

Technical Account Manager

Responsibilities:

• Review of functional and user requirements for completeness, accuracy and testability
• Developed and executed test scripts, in an Agile environment, to test Insight functional requirements and specification, built upon the .NET 2.0 framework
• Developed SQL queries for SQL Server and data testing SQL Server Management Studio for SQL Server 2005
• Onsite client support for Architecture, Integration and Quality Assurance and Testing for Phase 1 Insight Standalone CLP
• Onsite client support for Phase 2 Insight/Mobile Intelligence (MI) integration
• Experience with various mobile application testing Android and iOS operating systems

Confidential

Consultant

Responsibilities:

• Review of functional and user requirements for completeness, accuracy and testability
• Developed and executed test scripts, in an Agile environment, to test CLP functional requirements and specification, built upon the .NET 2.0 framework
• Developed SQL queries for SQL Server and Oracle database and data testing using Toad for Oracle and SQL Server Management Studio for SQL Server 2005
• Tier2 Technical Support for CLP Phase 1.1 and Phase 1.2

Confidential, Lexington, KY

Senior Software Test Engineer

Responsibilities:

• Designed test cases for Functional Area coverage ELANTOOLS application, in .NET 2.0 framework, for configuration of state-of-the-art home theater systems.
• Executed manual and automated tests of functional area test cases
• Document review
• Defect validation
• Software Test Process Improvement activities, including process design and implementation
• Implemented policies, procedures, and processes for the QA group