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Certified Scrum Master Resume

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SUMMARY

  • To translate my management and customer service experience into a position that allows me to utilize my SAFe Scrum master certification and guide Agile teams in a successful development cycle.

TECHNICAL SKILLS

  • Agile Methodologies
  • Project Management
  • Operations Management
  • Scrum
  • Project Planning
  • Customer Service

PROFESSIONAL EXPERIENCE

Certified Scrum master

Confidential

Responsibilities:

  • Guided Confidential in a successful change from a Waterfall environment, to an Agile environment
  • Shared my subject matter expertise which led to numerous successful PI Planning’s.
  • Planned and facilitated daily and weekly stand - ups for the Architects, and multiple other teams on site.
  • Current Scrum Master for the Architect Team

Service representative

Confidential

Responsibilities:

  • Manage and repair over 400 machines throughout the greater Houston area.
  • Work on an average of 50 machines a week
  • Increased uptime from 96% to 98% throughout the greater Houston area. (458 machines total) resulting in an additional uptime of 3.36 hours per machine, per week or over 7.5 Million dollars a year in increased profit

Operations Manager

Confidential

Responsibilities:

  • Managed teams; emphasized adherence to company guidelines
  • Responded to, and remedied, problems in the Front of House, and the Back of House.
  • Assisted with running parties, and group events.
  • Ensured excellent guest experiences

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