PROFESSIONAL SUMMARY:

• Around 6+Years’ Experience in Developing Business Solutions, using Microsoft Technologies like .NET, MSDynamics CRM, and SQL Server.
• 5+ years of experience in Microsoft Dynamic CRM Technical and Functional Roles.
• Experience with Sales, Marketing, Customer Service, Field Service, Financial Service, Project Service, Microsoft Flows, Microsoft Forms Pro, Power Automate, and PowerApps in MS Dynamics 365.
• Experience in Development, Implementation, and Successful Execution of Microsoft CRM Projects.
• Experience in Entity, Views, Web Resources, Ribbon, Charts, Configurations and Customizations, Integrations of MS CRM.
• Expertise in Client - Side Development Using HTML, JavaScript, ASP.NET.
• Expertise in Developing and Deploying Plug-in, Custom Workflow Activities in CRM to meet Business Process flow requirements, Including Sales, Marketing,and Customer Services using CRM, SDK, and .NET.
• Have Experience working with Microsoft Dynamic CRM20, 2016, 365 and Azure.
• Experience in Scribe, SSIS packages for data integration operations.
• Experience and good knowledge on the data migration using data import, Scribe, SmartConnect.
• Experience in developing, testing, and deploying the applications using .NET, C#, ASP.NET, ASP.NET MVC, ORM, Entity Framework, ADO.NET, LINQ, WEB API, WCF, HTML, CSS, jQuery, JavaScript.
• Excellent skills in using SQL SERVER Database Objects like Stored Procedures, Views.
• Experience in working with web resources, dialog-based workflows, Custom .NET based workflows, plugins, and integrating custom web pages into CRM.
• Worked on developing custom WEB API, WCF web services using C#, .NET 4.0/5.0
• Knowledge in working with various reports, KPIs, dashboards, and charts using SSRS and PowerBI.
• Experience inCustom Portal Customizations and Portal Security.
• Expertise in creating, updating, and reviewing project plans.
• Knowledge in converting client requirements and functional specifications to technical design with effort estimation and doing development for the same.
• Experience in using Source Code Control Systems like VSS, TFS, and GIT.
• Experience in operations like data migrations and updating using LINQ and XRM that help in facilitating data migration within CRM across various entities.
• Exposure in configuring and working with Windows OS, IIS, Outlook with CRM plugin, SharePoint Server.
• Hands on knowledge of implementing and maintaining access controls in CRM based on roles and access conditions.
• In-depth understanding and experience in building server applications using C#, ASP.Net, ADO.Net, XMLWeb Services, HTTP modules, and handlers based on .Net Framework 4.5/4.0/ 3.5 / 3.0 / 2.0.

TECHNICAL SKILLS:

ERP/CRM Applications: Microsoft Dynamics CRM 2011, CRM 2013, CRM2015 and 2016, 365

.Net Frameworks & Others: ASP.NET, MVC, C#, AJAX, WPF, WCF, Web Services(SOAP & REST).

Languages & Scripting: C#, CSS, JavaScript, JQuery, XML, XSL, XSLT, HTML.

Operating systems: Windows XP/7/8/10, Windows Server 2008, 2012.

Web Technologies: HTML/DHTML/XHTML, AJAX, CSS, XML, WCF, WEB API, ASP.NET

Reporting Tools: Crystal Reports, Excel, SSRS.

Data Migration Tool: : SSIS.

Databases: MS SQL Server 2005, 2008, 2012, Azure.

Packages: Microsoft Dynamics CRM, CRM SDK, Scribe.

Methodologies: Agile, SDLC.

Tools: Microsoft office suite, Visual Studio, MS Project, XRM Toolbox.

WORK EXPERIENCE:

Confidential, Kansas City, MO

MS Dynamics CRM Developer

Responsibilities:

• Interacting with Users/Business Analysts to Understand the Customer Requirement.
• Implemented custom MS Dynamics CRM 365 plug-ins and workflows.
• Migrated Data from Microsoft Dynamic CRM 2016 to Dynamics CRM 365.
• Customize and Configure CRM Environment and Assist in Deployment Activities.
• Form Customizations Using jQuery in MS Dynamics 365.
• Developed the form scripts to handle the validations/logic while form open/create/update, using jQuery.
• Used MS Dynamics CRM SDK, WCF, Web API, XRM, and LINQ to interact with data from the CRM system.
• Experience in using Microsoft Forms Pro to create surveys.
• Worked on Portal Customizations and Portal Security.
• Built Power BI Reports and Dashboards Based on Client Requirements.
• Used jQuery, JavaScript for client-side validations, and access data within the HTML controls.
• Worked on Field Service, Project Service, PowerApps projects based on the requirements.
• Developed Main view and Single view Dashboards as an extension of Dynamics CRM 365.
• Created Canvas and Model-Driven apps using MicrosoftPowerApps.
• Wrote, debugged, and deployed plug-ins using Visual Studio and C# to coordinate the student and program entities.
• Worked with SQL Server 2016 and integrated with 365 using Web API and SQL Stored Procedures, Functions,Triggers, andImporting/Exporting data from legacy data sources using SSIS.
• Calling SOAP and REST web services from JavaScript in web resources and C#.NET in Plugins/custom .NET workflows.
• Worked with Power Automate and set up automated workflows between Apps.
• Worked with Microsoft Flows/Power Automatefor integrations with D365.
• Responsible for preparing Functional Specification Documentation.
• Design and develop REST service using WebAPIs.
• Integrated MS Dynamics with SharePoint / Azure Blob for document management.
• Created Organizations, Business Units, Groups, and their Relationships.
• Created Custom Entities, Custom Attributes Based on their requirements.
• Worked on setting up a relationship between System & Custom entities.
• Participated in modifying and changing the architecture of the original Student Retention application.
• Involve in Requirement Gathering, Analysis, and Project Planning.
• Able to work on multiple projects and initiatives with different/competing timelines and demand.
• Working with Agile and Scrum Methodologies.
• Working with GIT and TFS.

Confidential, Augusta, ME

Microsoft Dynamics CRM Developer

Responsibilities:

• Developed form customizations using JavaScript/jQuery, HTML
• Worked on editable Grids using MS Dynamics CRM 365 online.
• Created Business units, users, and assign security roles.
• Created Custom Entities and their Relationships with other Entities.
• Developed C# Plug-ins and Custom Workflow Activities to meet the Business Requirements.
• Performed implementation of Dynamics CRM 365 Online, Azure in the organization.
• Worked with Unmanaged solutions in Microsoft Dynamics 365 Online to support the requirements and published the customizations into the system.
• Exported data from Salesforce CRM and Integrated into Microsoft Dynamics CRM.
• Integration of Sales cloud with external information systems using SOAP API web services.
• Created many Web Resources, Workflows, Entities, and Relationships.
• Worked in a collaborative, agile methodology using the JIRA tool and closely working with Users and Product Owner teams.
• Using the Advanced find View, created and pulled up the data for the users to use their day-to-day activities.
• Worked on reports and deployed them to CRM, used PowerBI, SSRS.
• Worked with Data Integration using Data Import and Scribe.
• Worked on setting up a relationship between System and Custom Entities.
• Created users in the CRM and have assigned security roles based on the security privileges and access rights in the organization.
• Worked with Power Apps and created flows with Power Automate.
• Performed site map modifications in CRM.
• Worked on customization of ribbons using Ribbon Editor Tool.
• Implemented timesheet application for a service department in CRM by designing custom entities and developing plug-in.
• Developed and deployed plugins using C#, XrmSDK.
• Implemented Option sets on various forms as per the requirement.
• Performed Unit and Integration Testing in the Development, System Integration Testing, User Acceptance Testing, including Bug Reporting and Fixing.

Confidential, Overland Park, KS

Microsoft Dynamics CRM Developer

Responsibilities:

• Involved in Requirements Analysis and Business Process Analysis.
• Used Microsoft Dynamics CRM 2015for Outlook to configure the Unified Service Desk entities, whichare created in Microsoft Dynamics CRM2015instance and deployed USD.
• Creating a detailed project plan for the customer, this includes both estimates the tasks that to be completed, and the timeline in which they need to be completed.
• Created and implemented Web Service methods and SOAP protocols.
• Design, develop, test, document, deploy, and support high quality business solutions on a CRM platform.
• Development of various CRM-related scripts and utilities.
• Extending Microsoft Dynamics MS Dynamics CRM Functionality through the SDK.
• Creating SSRS reports for sales and financial data using joins and pivot tables.
• Create Plug-ins, custom asp.net pages, and workflows for enhancing the system and maintain data integrity.
• Used HTML and CSS, jQuery web resources for user-friendly UI.
• Developed plugins using C#, .NET to automate the business validations
• Understanding customer requirements and Advise project team on highly specialized, complex solutions architecture and implementation.
• Building the CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface.
• Writing specifications for customizations and system integration.
• Building the MS Dynamics CRM forms, screens, and views, as well as workflows and reports around the customer needs for an interface.
• Use Microsoft .NET development to extend and augment the Microsoft Dynamics CRM platform.
• Implementation of custom MS Dynamics CRM plug-ins and workflows.
• Use TFS 2010 for Source Control of Project code.
• Created Plug-in and Workflow upon Requirement.
• Created Several Client-side Extensions using JavaScript.
• Involved in Deployment from Development Environment to Testing and Production Environment.
• Coordinate with other developers and stakeholders regarding status, technical issues, and creative solution.

Confidential, San Jose, CA

.NET Developer

Responsibilities:

• Involved in the Project initiation meeting held with the Project Team, Business Team, Architect Team, and Network Team.
• Used Model-View-Controller (MVC) architectural Design Patterns for the development of the product.
• Developed solutions using C#, ASP.NET MVC, and ADO.NET Entity Framework.
• Designed interactive ASP.NET MVC views using jQuery, HTML5, CSS3, AngularJS, and AJAX to provide an excellent user experience.
• Implementation of client-side validations using jQuery and ASP.NET MVC Validation implemented at the Controller level.
• Created DAL (Data Access Layers) to establish database connectivity and data manipulation through ADO.NET entity frameworks.
• Responsible for developing payment screens, this contains core business logic for the epay application.
• Implemented client-side validations/scripting using jQuery and used AJAX.
• Working on creating Rest Services using ASP.NET Web API and C#.
• Followed SOA (Service Oriented Architecture) and built loosely coupled layers.
• Created WCF Services responsible for communicating and providing real time data from an integrated server to Client Application.
• Design and implementation of tables, stored procedures, SQL statements for database operations using ADO. NET.
• Designed Custom classes for Data Validations, exceptional handling, and logging.
• Deployed and maintained ASP.NET applications running at IIS.
• Scheduled reports for daily, weekly, monthly reports for executives, Business analysts, and customer representatives for various categories and regions based on business need using SSRS.
• Hands-on experience in performing load testing to measure site scalability, reliability, and performance in terms of evaluating page response time, memory utilization, CPU utilization.
• Used Team Foundation Server (TFS) for Version Control and generated reports using the SQL Server Reporting Services (SSRS).