Senior Systems Analyst Resume

SUMMARY:

Having around 11 years of experience in support, maintenance and development of software program/tools on Confidential and MICROSOFT Technologies C#.NET, Windows Services, ADO.NET, ASP.NET, WPF, CSS, JavaScript & SQL Server database programming.

TECHNICAL SKILLS;

Tools: and Utilities: DMS (8.2, 8.5, 9.0, 9.3), iManage FileSite (8.2, 8.5, 9.0, 9.3), iManage OffSite (8.2, 8.5), iManage Share 1.4, DocAuto, Workspace Manager 1.9, RBRO EasyImport 1.5.02 & Link2DMS 4.09, BigHand iDocId 7, Wolters Kluwer TyMetrix 360, Mitratech eCounsel, Workshase Compare 9.0, LexisNexis Concordance 10.16, Vision Solutions Double - Take 7.0, MS Visual Studio (2005, 2010, 2012, 2013), MS Office (2003, 2007, 2010, 2013, 2016), MKS Integrity Client 2009, Lotus Notes Packet Tracker, Remedy Incident/ Problem/ Change/ Configuration/Knowledge Management Tool, WinSCP, TOAD, HP - Autonomy Virage, HP Site-scope Monitor, IBM Atlas Legal Hold

Operating Systems: Client Windows 10, Windows 7, Windows XP, Windows 98

Server: Windows 2003, Windows 2008, Windows 2012

Databases: MS SQL Server 2000, 2005, 2008

Windows Development: Console Applications, Windows Services, Windows Forms, WPF

Web Development: ASP.NET, Basic knowledge on WCF and MVC

Languages: C#.NET, XAML, CSS3, JavaScript, Transact-SQL

Others: ITIL Practices, IIS 6.0, IIS 7.0, ADAM Engine (Trained) pplication Support/ Project Management

WORK EXPERIENCE:

Confidential

Senior Systems Analyst

Confidential

Technical Lead

Confidential

Developer

Confidential

Technical Architect/Team Lead

Responsibilities:

Work with customers and services/development to implement custom solutions for purchased applications.
Business process analysis for successful rollout/deployment.
Engage directly with product management to facilitate product improvement and reliability.
Engage directly with software vendors/developers to provide user friendly enhancements for new releases as well as defect resolutions.
Development of new utilities using Microsoft technologies, e.g. .NET, ADO.NET, ASP.NET etc.
Adhere to strict Incident/Problem/Change management processes.
Highly experienced in Onsite - Offshore support model.
System Design/ Implementation/ Data Migration

Solution/Technical Architect

Confidential

Responsibilities:

Implement fault tolerant/failover solutions for high priority applications.
Implement Disaster Recovery design and live testing scenarios.

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