SUMMARY

• Over 9 years of experience as an IT Professional with Business analysis, System Analysis, Design Architecture, Development, Testing across various domains.
• Extensive experience in leading the team as Onsite/Offshore co - ordinator using the technologies ASP .NET, C#, MVC, VB .NET. SQL Server 2014, Visual Studio 2015, Microsoft Azure, AWS, Ektron CMS, Sitecore, JQUERY, Angualr JS.
• Act as the main point of contact between client’s Subject Matter Experts (SME’s) and development team.
• Collaborate with technology and/infrastructure staff on recommending process improvements.
• Proficient in Leading, Mentoring and managing teams throughout the SDLC lifecycle and ability to work as the primary liaison between Business Users and IT team.
• Extensive experience in writing Functional Requirements, Design documents, programming specifications, Unit Test Cases and System Test cases.
• Excellent experience establish policies and procedures for offshore engagement and enforce existing standards.
• Conduct weekly status calls with offshore team and preparing status reports for sending to the client and participate in client's weekly status calls and reporting to client's senor management.
• Responsible for maintaining client satisfaction, and oversees the entire client experience.
• Extensive experience in deploying web application to Microsoft Azure and AWS environments.
• Extensive experience in implementing and integrating enterprise web applications with SSO using Okta, SAML, Shibboleth etc.
• Extensive knowledge on Re-engineering, Development and Maintenance projects.
• Set and manage expectations and be the point person for any questions from the client.
• Contributes to decision making for support and approaches to solutions.
• Self-motivated with an ability to work independently to meet operational deadlines in a demanding fast-paced environment.
• Extensive experience in creating corporate websites using enterprise Content Management Systems like Ektron & Sitecore. Also, open source CMS like Wordpress.
• Work collaboratively with other Infrastructure and Database teams.
• Excellent verbal and written communication skills as well as demonstrated proficiency with time management and conflict resolution is necessary.
• A proven proficiency in managing client relationships.
• Excellent analytical and problem-solving abilities.
• Able to prioritize and execute tasks in a high-pressure environment.
• Highly self-motivated and directed.
• Strong knowledge of processes and systems analysis.
• Extensive experience in integrating applications with external web services.
• Extensive experience with hosting the application in cloud environment using Microsoft Azure and AWS cloud infrastructure.

SOFTWARE TECHNICAL SKILLS:

Operating systems: Windows 2012/2008/10 /7

Programming Languages: C#, VB .NET, Visual Basic 6.0, VB Script, XML, XSLT, Java Script, SQL, T-SQL, HTML, PHP

Database/Data Access Technologies: SQL Server 2014, My SQL 5.0, Oracle 8.x, MS Access

Web Technologies/Web Servers: ASP.NET, MVC, IIS 7.0, Apache, Web Services

Tools: VS 2015, MS TFS, SVN, Source Gear Vault, MS SQL Server DTS, MSMQ, Ektron CMS 400, Telerik, Dev Express, PHP Designer, SQL Yog, GoTo Meeting, Join Me, JIRA, Basecamp

Cloud Environment: Microsoft Azure, AWS

PROFESSIONAL EXPERIENCE:

Confidential

Tem Lead - Onsite/offshore Coordinator

Platform: Windows, ASP .NET, MVC, C#,VS 2015,SQL Server 2014,Telerik,DevExpress,AJAX, JQUERY, Okta, SAML, AWS etc.

Application: Telecom Expense Management System

Responsibilities:

• Lead and managed a team of 6 associates.
• Responsible for managing the Development, maintenance and support to achieve the highest level of customer (end user) acceptance and satisfaction within Service Level Agreements (SLA).
• Created schedules and Lead project detailed design phases, identifying, tracking and resolving technical issues.
• As an Onsite Coordinator provided direction, expertise, feedback, and coaching to build the capability of Off-shore project team and other onsite coordinators.
• Prepared Program/Job hierarchy flow-charts in VISIO for documentation.
• Act as primary point of contact for the development team in Technical, functional and business rule questions/issues.
• Act as primary contact for the business and IT in the Merchandising Area.
• Review Database design and system architecture and provide suggestions.
• Managed changes to the project scope, project schedule, and project costs.
• Estimated time and efforts for the Enhancements.
• Coordinate work schedules, assignments and communications (including status and issue reporting) with customer designated Project Manager.
• Responsible for demonstrating the modules/application to the end users and writing high level user manual.
• Used detailed knowledge of application features and functions to assess scope and impact of business needs.
• Involved in UAT and helped business users to test the solution before implementation.
• Involved in internal reviews like code walkthroughs, inspection and unit-review tests of converted programs and review of quality control documents.
• Responsible for communicating with external vendors to host the web applications in cloud. Extensive experience with Microsoft Azure and AWS cloud infrastructure.

Confidential

Onsite offshore Coordinator

Platform: Windows, ASP .NET, MVC, C#,VS 2013,SQL Server 2014,Telerik,JQUERY, etc.

Responsibilities:

• Maintain campaign data.
• Ability to save the campaign data in the local database.
• Ability to view and filter the campaign data.
• Restrict access to the system by creating users and roles.
• Configure the system using the module System Settings.
• Generate various reports.
• Notification to appropriate uses depending on the various actions.

Confidential

Onsite/Offshore Co-ordinator/.NET Lead

Platform: Windows, ASP .NET, MVC, C#,VS 2013,SQL Server 2014,Telerik,JQUERY, etc.

Responsibilities:

• Responsible for gathering requirements from Marketing and Sales Departments and prepare Requirement Specs and Functional Specs.
• High level design and developing the technical specifications for some of the modifications and customizations using ASP .NET,C#
• Database design using SQL Server 2008
• Leading team of 4 to develop all the modules in the system.
• Analysis, coding and review of maintenance/change requests raised by the users.
• Assign tasks to the team using the tracking system JIRA and monitor the project activities.
• Responsible for design and Architecture of the Reporting and Web App products using Microsoft .NET Framework 3.5, AJAX, C#, VS .NET, XML, Java Script, SQL Server 2008.
• Developed pages using ASP .NET, Master Pages, Java Script, HTML, DHTML, Style sheets.
• Responsible for Installing and Configuring Web and Database Servers.
• Mentor other developers with respect to development best practices and new technologies.
• Investigate and resolve system problems in a timely manner.
• Provide end-user support for assigned applications.
• Responsible for interacting with QA team to assist them in Functional testing.