SUMMARY

• Currently working as Software Engineering Team Lead in Accenture, having 8+ years of IT experience as a Software Developer working on Microsoft Dynamics CRM/Dynamics 365.
• Worked on CRM 3.0/4.0,/ 2011/2013/2016/ Crm Online (v9) and gained Functional as well as Technical knowledge.
• Worked on integrating CRM 2011/2013 wif Sharepoint 2010 & Sharepoint 2013 Online.
• Worked on migrating CRM from on - premise to online.
• Worked on creating automated test cases for MS CRM using MS Test and VS Test automation framework.
• Implemented Devops, Automated Deployment processes and CI for MS CRM projects using VSTS, TFS Build process templates, windows workflow foundation and Power Shell scripts.
• Have conducted Online as well as Classroom s at teh Capability level for members new to MSCRM.
• Deep knowledge writing custom tools, plugins, custom workflows using CRM C# SDK.
• Worked on SDLC and Agile methodology(SCRUM). Played teh role of Scrum master.
• Excellent Communication and Client Interaction skills along wif Quick Learning capabilities.

TECHNICAL SKILLS

Primary Skills: C#, Azure, ASP.NET, JavaScript, JQuery, HTML, XML, WCF /WPF/WWF, WIN 8 and WIN RT Apps Development - Mobile and Tablet, MS CRM 2 / Online (Dynamics 365 v9), Sharepoint online

Database Related Technolies: MS SQL Server 2005, 2008, 2012, SQL Server Reporting Services (SSRS), ORM - Entity framework, No SQL - Azure Document DB, MongoDB, PL\SQL, Oracle 11(g)

Source Control: TFS 2008, 2010, 2012,2015, VSTS

PROFESSIONAL EXPERIENCE

Confidential, Seattle, Washington

Application Development Specialist

Responsibilities:

• Primary responsibility is to work closely wif clients onshore Business Stakeholders & Analysts to design and build POC and spikes quickly in accordance to our roadmap and tan realize them technically.
• Act as a coordinator and lead for teh 18+ offshore development team.
• Develop rapidly using SCRUM methodologies & implement/maintain CI/Automation on VSTS platform.
• Prepare detailed reports concerning project metrics, estimations and activities.
• Provide status reports of various projects to teh Accenture Leadership.
• Work wif teh Product Owner to refine/groom teh user stories in teh product backlog.
• Work wif teh SCRUM team to remove technical impediments & resolve technical challenges.
• Work wif teh stake holder and product owner to provide a technology and innovation roadmap.
• Perform Design and Code reviews for other CRM developers in teh team.
• Provide High level estimates (HLE) for teh new requirements and upcoming work.

Confidential

Application Development Specialist (Level 9)

Responsibilities:

• Designed and Realized Clients on-premise to online migration using custom C# tool.
• Analysis, suggestions regarding teh approach of development.
• Grooming teh junior team members in CRM and other .NET technologies.
• Watching teh queue of technical issues in teh Contact Center CRM application and meet SLAs in Production Support.
• Work as part of teh CRM Enhancement team to deliver enhancements in teh Contact Center CRM application.
• Perform Design and Code reviews for other CRM developers in teh team.
• Design, develop and code CRM and other related functionalities for teh OMS CRM application maintained and enhanced by teh Accenture team.

Confidential

Senior Software Developer

Responsibilities:

• Lead development team for System Enhancements for Confidential CRM project in CRM 2011/2013.
• Managed a team of 12 members (6 developers and 6 testers) from offshore and onshore.
• Played teh role of Scrum master and Techinical Architect.
• Mentored other senior developers and testers in teh team.
• Performed Code and Design Reviews.
• Analysis and deciding approach for tasks.
• Grooming teh junior team members.
• Development work for CRM Online / CRM Mobility and Surface Table solutions.
• Automated deployments for CRM 2011/2013 environments using TFS build process templates & PS.

Confidential

Software Engineer

Responsibilities:

• Co-ordinate between teh onsite and offshore teams.
• Work wif teh Business Team to analyse and streamline new requirements.
• To be in sync wif teh offshore team on planning, estimating and development tasks to deliver on time.
• Suggesting approaches and technical designs for implementing new projects.
• Providing demo to teh Business team and answering their queries.
• Integrated Confidential CRM 2011 application wif Sharepoint 2010 & Sharepoint 2013 Online (Office 365).
• To manage teh User Support Queue to handle issues faced by users.

Confidential

Software Engineer

Responsibilities:

• Analysed Business Requirements and suggested approaches to develop teh same.
• Provided rough estimates for tasks and estimating story points in Agile.
• Worked wif teh team on development tasks. new team members and guiding them wif their tasks as they ramp up.
• Interacting wif Business team through calls and providing demos of functionalities developed.
• Gained hands on experience in CRM development tools and CRM SDK.
• Gained hands on experience in CRM Sales and Marketing Module.
• Created plugins, workflows, web resources, customizations, SSRS reports and Custom tools.