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Solution Architect Resume

CAREER SUMMARY:

  • I have 10 + years of experience in consulting, implementation and migration/up gradation in MSCRM space.
  • I have been working with Confidential as a SME in space of MS dynamics CRM and have experience of doing assessment of various systems and proposing new solution on MSCRM Online and On - Premise platform.
  • I possess excellent written and verbal communication skills.
  • Teaming up for the Project activities to ensure for a good team environment in carrying out Project activities .
  • I have been part of many projects on MSCRM with 4.0/2011/2013/2016 versions .
  • Having experience solving client business problems by recommending and architecting solution.
  • Responsible for reviewing and documenting client business processes, re-engineering the client’s processes to improve efficiency, and performing the functional tasks required for a successful CRM implementation.
  • Rich experience on customization & configuration in MSCRM 4.0/2011/2013/2016
  • Hands on Scribe Job configuration for data integration.
  • Implementation of MSCRM 4.0and CRM 2011.
  • Customize the product and reports in MSCRM 4.0 and CRM 2011.
  • CRM SDK and exposure to Web services and XML.
  • Customizations: Java Scripting, Plug-in in .NET to communicate to CRM.
  • Data migration and integration using Dynamics CRM tools.
  • Experience working on Plug-ins - Plug-in scenario, plug-in architecture, registering plug-in.
  • Installation and setup of MS CRM 4.0 and CRM 2011.
  • Proficient in developing web based applications using ASP.Net with VB.Net and C#.
  • Possess sound knowledge on OOPS.
  • Experience in creating Stored Procedures and Triggers in SQL Server Databases.
  • Involved in all phases of Software Development Life Cycle (SDLC).
  • Worked on the integration of the other application with MSCRM.
  • Worked as a support analyst on MSCRM 4.0/2011 as Application Administrator and Developer.
  • Effectively handled production issues in project, analysed the problems and provided effective solutions to the Customers.
  • Worked on the new concepts of MSCRM 2011 and well aware with the new features of MSCRM2013.
  • I have done Ribbon Customization through Ribbon workbench & Pregma tools.
  • Well versed with RDBMS like MS-SQL server, basic IIS and OS concepts.
  • Able to learn new systems quickly, so as to have better technical and functional skills in handling activities.
  • Teaming up for the Project activities to ensure for a good team environment in carrying out Project activities.
  • Updates the layout of the application when needed.
  • Strong business and technical vision with effective people skills to allow close work with senior management.
  • Ability to manage multiple complex projects for internal and external customers.
  • Promotes the proper use and adoption of the CRM application.
  • Sets up, trains, and creates hierarchy for new users. Maintains list of users.
  • Innovative and creative problem solver, who is result oriented, has an aptitude for learning and can maximize resources while possessing a sense of urgency.
  • Works with executives to build, run, and analyze specific reports
  • Experience in working with Microsoft Enterprise Library.
  • Knowledge in AJAX web browser technology.
  • Proficient in learning new technologies and quickly adapting to new environment.
  • Have excellent communication and inter-personal skills.
  • Ability to take pressure and deliver quality solutions independently

IT SKILLS:

Microsoft Technologies: ASP.Net 4.5/4.0/3.5, 2.0, C# 2.0

Microsoft Dynamics: Microsoft CRM 4.0, MSCRM2011, MSCRM 2013/2016

Development Tools: Visual Studio.NET 2010/2013/2015

Web Technologies: HTML, XML, AJAX and Web Services

Scripting Languages: JavaScript

Database: MS SQL Server

AREAS OF EXPOSURE:

  • Have rich experience of all Environment DEV/SIT/UAT
  • Creating strategy for improving mscrm application performance.
  • Handle administration of the application on production. Render post support as well as resolve queries, train end users.
  • Conduct workshop on mscrm to get new talent from the organization from different technologies.
  • Interact with team members to ensure smooth progress of project work.
  • Ensure adherence to quality norms throughout the administration & implementation of process.
  • Provides and supports sales and marketing with a repeatable, automated, sales/marketing lead generation, account management.
  • Involved in designing of database for the interns project.

PROFESSIONAL EXPERIENCE:

Confidential

Solution Architect

Technical Environment: MSCRM Dynamics 2016

Responsibilities:

  • Setting up the Infrastructure for MSCRM implementation as well as NAV.
  • Set up the all PPE environment for MSCRM development.
  • Installation and configuration of MSCRM 2016 on premise.
  • Installation and configuration of TFS 2015 for MSCRM development
  • Installation and configuration of SharePoint server for MSCRM integration.
  • Setting up IFD configuration for Client to access MSCRM url on internet.
  • Involved in Dynamics NAV integration with MSCRM.
  • Mapping of fields in both environment for integration.
  • Deployment of the solutions in different environment for Testing.
  • Installation of ADFS server for setting up IFD.
  • Setting Email router configuration for Exchange Online.
  • Proposed solution for the process to be implemented correctly.
  • We have implemented enquiry system and then Project creation and tracking in MSCRM and finance tracking in NAV.
  • We have implemented the same for & Foundation department.
  • We have created Lead capture form and incorporated to Clients official site and employee HRMS web portal.
  • We have implemented android mobile app to capture activities from the Confidential employees whom don’t have CRM access.
  • Requirements gathering and mapping it as per client’s requirement into MSCRM platform.
  • Analyses new requirements, defects and provide project estimates.
  • Analyses new requirements and provide impact analysis addressing technical design and identifying individual tasks.
  • Have done customization and configuration to the existing application to meet the requirements.
  • Prepared detailed document on complete assessment of the existing system and proposed solution on that.
  • Worked under critical situation and deliver the component within tight timeline from client.
  • Updated clients the TDD document with expected changes to the system.
  • Prepared the details technical design document for the expected system.

Confidential

Technical Consultant on MSCRM (Tech Lead)

Technical Environment: MSCRM Dynamics 2011

Responsibilities:

  • Requirements gathering and mapping it as per client’s requirement into MSCRM platform.
  • Analyses new requirements, defects and provide project estimates.
  • Analyses new requirements and provide impact analysis addressing technical design and identifying individual tasks.
  • Have done customization and configuration to the existing application to meet the requirements.
  • Prepared detailed document on complete assessment of the existing system and proposed solution on that.
  • Worked under critical situation and deliver the component within tight timeline from client.
  • Updated clients the TDD document with expected changes to the system.
  • Prepared the details technical design document for the expected system.

Confidential

Technical Consultant on MSCRM (Tech Lead)

Technical Environment: MSCRM Dynamics 4.0

Responsibilities:

  • Requirements gathering and mapping it as per client’s requirement into MSCRM platform.
  • Analyses new requirements, defects and provide project estimates.
  • Analyses new requirements and provide impact analysis addressing technical design and identifying individual tasks.
  • Proposed process for migrating candidate data into MSCRM database using SSIS package and get implemented from the team.
  • Designed architecture document for BizTalk/ Dot Net integration with MSCRM and get implemented.
  • Prepared detailed document on complete assessment of the existing system and proposed solution on that.
  • Worked under critical situation and deliver the component within tight timeline from client.

Confidential

Techno-Functional Consultant on MSCRM 4.0/2011

Technical Environment: MSCRM Dynamics 2011, SQL Server2005/2008, JavaScript, SCRIBE

Responsibilities:

  • Exposure on working service module of MSCRM2011
  • Working on Case management.
  • Exposure to work on requirements of client
  • Having exposure of configuring Scribe job for project
  • Having exposure of automating job for projects.
  • CRM SDK and exposure to Web services and XML.
  • Customizations: Java Scripting, Plug-in in .NET to communicate to CRM.
  • Data migration and integration using Dynamics CRM tools.
  • Experience working on Plug-ins - Plug-in scenario, plug-in architecture, registering plug-in.
  • Installation and setup of CRM 2011.
  • Case management using incident entity and making use of queues.
  • Proficient in developing web based applications using ASP.Net with VB.Net and C#.
  • Experience in SOAP &XML based Web Services using .NET Framework.
  • Possess sound knowledge on OOPS.
  • Experience in creating Stored Procedures and Triggers in SQL Server Databases.

Confidential

Technical Consultant on MSCRM 4.0/2011

Technical Environment: MSCRM Dynamics 4.0/2011

Responsibilities:

  • CRM SDK and exposure to Web services and XML.
  • Customizations: Java Scripting, Plug-in in .NET to communicate to CRM.
  • Data migration and integration using Dynamics CRM tools.
  • Experience working on Plug-ins - Plug-in scenario, plug-in architecture, registering plug-in.
  • Installation and setup of MS CRM 4.0 and CRM 2011.
  • Case management using incident entity and making use of queues.
  • Proficient in developing web based applications using ASP.Net with VB.Net and C#.
  • Experience in SOAP &XML based Web Services using .NET Framework.
  • Possess sound knowledge on OOPS.
  • Experience in creating Stored Procedures and Triggers in SQL Server Databases.

Confidential

Application Administrator & Developer on MSCRM 4.0/2011

Technical Environment: MSCRM Dynamics 4.0/2011

Responsibilities:

  • CRM SDK and exposure to Web services and XML.
  • Customizations: Java Scripting, Plug-in in .NET to communicate to CRM.
  • Data migration and integration using Dynamics CRM tools.
  • Experience working on Plug-ins - Plug-in scenario, plug-in architecture, registering plug-in.
  • Installation and setup of MS CRM 4.0 and CRM 2011.
  • Proficient in developing web based applications using ASP.Net with VB.Net and C#.
  • Possess sound knowledge on OOPS.
  • Involved in all phases of Software Development Life Cycle (SDLC).
  • Being Service Ops (line 4) need to keep eye on server health through Site scope monitor.
  • Primary interface with key business owners in the Fargo, Redmond and Dublin service centres for CRM 4,0
  • Promotes the proper use and adoption of the CRM application.
  • Customization and implementation of Microsoft CRM 4.0/CRM 2011
  • Conduct detailed analysis sessions with end users and business subject matter experts
  • Used to provide access on the CRM application.
  • Worked on new concepts of CRM 2011 as Ribbon Customization and all.
  • Need to provide solution on the CRM and Outlook client integration.
  • Many time created the bugs and follow up the engineering team to get it resolved as soon as possible for end user.
  • Involved keeping eye on log shipping, Mirroring and Replication monitoring.
  • Involved monitoring performance of the server like monitoring CPU utilization.
  • Involved supporting MSCRM application to serve end user at best.
  • Handled Administration of SQL 2000, SQL 2005, and SQL 2008.
  • Escalated database issues to appropriate approvers (if applicable).

Confidential

Technical Consultant on MSCRM 4.0/2011

Technical Environment: MSCRM Dynamics 4.0/2011

Responsibilities:

  • CRM SDK and exposure to Web services and XML.
  • Customizations: Java Scripting, Plug-in in .NET to communicate to CRM.
  • Data migration and integration using Dynamics CRM tools.
  • Experience working on Plug-ins - Plug-in scenario, plug-in architecture, registering plug-in.
  • Case management using incident entity and making use of queues.
  • Proficient in developing web based applications using ASP.Net with VB.Net and C#.

Confidential

Production Sql DBA

Technical Environment: SqlServer 2005/2000, SSIS

Responsibilities:

  • Monitoring and optimizing the performance of the database.
  • Planning for backup and recovery of database information.
  • Maintaining archived data on tape.
  • Backing up and restoring the database.
  • Monitored the database server performance and if required go for tuning of the TSQL queries, Stored procedures etc.
  • Escalated database issues to appropriate approvers.

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