SUMMARY:

• Microsoft Certified Technical Specialist with 8+ years of experience in leading, architecting and implementing end - to-end IT Solutions & Projects in E-Governance, HealthCare, Pharmaceutical, Ecommerce, Retail and HR domains
• Strong Background in ASP.NET 4.0, C# 4.0, VB.NET,AJAX 4.0, CSS 3.0, JQuery, JavaScript, WCF and MVC with proven skills in Microsoft SQL Server 2012, MySQL, SQL Server Reporting Services (SSRS), Crystal Reports, Data Migration and writing Complex Stored Procedures
• Experience as a SharePoint Administrator in MOSS2007 and SharePoint 2010 and well versed in various source control and repository tools such as Microsoft Team foundation Server, Jenkins and subversion
• ITIL Certified in IT Service Management and Application Maintenance/Support. Provide quick analysis and Issue resolution within the predefined Service Level Agreement
• Track record of designing Use Cases, Class Diagrams and Sequence Diagrams (UML), developing Business Process Management Workflows using Confidential Black Pearl 4.7
• Strong project management skills derived from interaction with key stakeholders - developers, testers, and clients from Singapore, Malaysia, Japan & US - for requirement elicitation, functional specifications, GAP analysis
• Exposure to various test methods such as Unit Testing, SIT, UAT and defect tracking tools like JIRA, Remedy and HP Quality Center

CAREER PATH:

Confidential

Application Developer

Responsibilities:

• Successfully migrated and delivered 18 Enhancements within 6 months using Agile delivery. Developed interface between and Incident Management system and IT Service Management System using JQuery and CSS
• Enhanced existing Search Features, Automated Substitution Approval and Added Administrative features to improve usability
• Prepared test case documents, Release Notes, Release Checklist and Bi-Weekly Status Reports
• Performed unit testing, SIT, production deployment, Configuration Management
• System administration, Application Maintenance, Ongoing support, Bug Fixing, Issue Resolution

Confidential

Technical Lead

Responsibilities:

• Performance Optimization of an existing public search using SQL and Stored Procedures resulting in reduced response time and Implemented an Export feature for staff search results using Confidential
• Re-engineered an existing refund module to improve the accuracy and reliability using ASP.NET, C# and SQL Server and Developed an automation tool to perform Confidential Live Instance Management (Data patch, Re-trigger Confidential workflows)
• Administered and supported the SharePoint document management system

Confidential

Technical Lead

Responsibilities:

• Conducted code review for Junior Developers with suggestions for improvement, managed UAT with Business Users and communicated with all stakeholders (System Analyst, Project Manager, Developers, Deployment & Testing Team)
• Gathered business requirements, translated them to high-level functional specification documents and Module Design Documents using Microsoft Word and Visio
• Created a highly reliable Business Process Management System which seamlessly integrated various elements of HMG Business Process such as End-users, Case Officers, Batch jobs using K2.NET Workflows
• Developed mission-critical forms of HMG Module & developed Case Search and History module - increased productivity of Case Officers handling HMG Cases by 30%
• Produced highly accurate reports like Ageing Cases, SLA and Statistical Reports using Microsoft SSRS 2008
• Conducted KT (Knowledge Transition) sessions for Developers & Testers on IP2SG project and HMG Business Processes - increased productivity of Developers

Confidential

Application Consultant

Responsibilities:

• Completed six medium to large-scale HRIQ product implementations of HR, Leave and Payroll modules for clients across various domains using ASP.NET, C# and SQL Server 2008r2
• Implemented HR and Leave Modules for a big hospitality chain
• Conducted GAP Analysis between clients business processes to provide product features, and compared current system with the developed system. Also, recommended solutions in the form of workarounds/customized new features
• Planned and strategized the implementation considering various complexities, and performed product installation, deployment, data migration using Microsoft Project Plan
• Coordinated UAT with end-users by creating Test Data and Test Cases
• Conducted End-user product and created user friendly manuals - improved the user’s knowledge on system
• Rendered post implementation support by handling business user’s queries, resolving issues, and change requests

Confidential

Software Engineer

Responsibilities:

• Coordinated with multifunctional teams to gather business requirements and resolved conflicting issues during the re-engineering phase
• Designed and developed custom applications such as Effort Tracking System, Knowledge Evaluation System, and Daily Watch Word to support knowledge management initiatives, resulting in faster issue resolution and cost savings
• Coordinated with security team to resolve security vulnerabilities to enhance both the application and data security
• Coordinated with the Software Testing activities and organized internal technical on MOSS 2007