PROFESSIONAL SUMMARY:

• Over Seven Years of IT experience that includes four years with Salesforce.com CRM customization & development and three years in .Net.
• In - depth understanding of the Salesforce.com CRM application as well as the Force.com platform from a development standpoint and experienced in developing Apex Classes, Triggers, writing Workflows, CSS, HTML, JavaScript, Web Services, Familiar with AJAX.
• Excellent work experience in designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visualforce Pages, Snapshots, Dashboards and various other components as per the client and application requirements.
• Used different data tools - Apex Data Loader, Excel Connector, Import Wizard, SFDC Data Export, Mass Delete etc.
• Designed junction objects and implemented various advanced fields like pick lists, custom formula fields, field dependencies, validation rules, sharing rules and approval processes for automated alerts, field updates, and email generation according to application requirements.
• Experience in end to end SFDC project deliveries including requirement gathering and understanding, solution designing, development, data migration, deployment as well as user s.
• Good Knowledge on Apttus Quote-to-Cash, Contract Management and Revenue Management.
• Good techno functional knowledge of CRM Products, Service Cloud and Sales Cloud processes across different industry verticals and had excellent knowledge in Pharmaceutical domain.
• Good hands-on experience of Salesforce integration and migration concepts.
• Experience in Design, Development and Implementation of web Based Technology on Windows Operating Systems in multi-tier architecture using ASP.NET, C#.NET, VB.NET, SQL Server, Crystal Reports, Salesforce and development tools.
• Participated in all stages of Software Development Life Cycle (SDFC) i.e., System Analysis, Design, Development and Testing.
• Good Experience in migrating code to different sandboxes and production.

TECHNICAL SKILLS:

Programming Languages: Apex, C#, Vb.Net

Web Technologies: Visual Force, HTML, Java Script, XML, CSS

Technologies: Cloud Computing, ASP.NET

Database System: SQL Server, MS Access, SOQL, RDBMS

IDE: Force.com IDE (Eclipse), Microsoft Visual Studio Tool

Operating Systems: Windows Vista/XP/ME/2000

Application Software: Force.com Builder, Apex Data Loader, Dreamweaver, MS Office

PROFESSIONAL EXPERIENCE:

Confidential, INDIANAPOLIS

Technical Lead

Responsibilities:

• Handling a team of 5 members by assigning user stories to them and tracking the same on daily basis.
• Used X-Author tool for Data Migration.
• Implemented Batch Apex and Apex Schedulers based on the user requirements.
• Implemented Apttus Configure Price Quote (CPQ).
• Designed various Pages in Visual Force for capturing User Inputs
• Designed and developed Apex Classes, Controller Classes, extensions, triggers.
• Implemented Community Cloud, Web to Lead, Email to Case and Web to Case.
• Involved in daily SCRUM and splint planning meetings and ran daily agile status calls with the team.
• Responsible for creating requirement and designed Technical and User Documents.
• Responsible for delivery of user stories

Environment: Agile-Scrum methodology,Saleforce.com platform, Apex Language, Triggers, Visual Force (Pages, Controllers), Data loader, Community Cloud, Apttus CPQ, X-Author, Workflow & Approvals, Reports, Custom Objects, Batch Apex, Apex Scheduler, Outbound Messages.

Confidential, NEW YORK

Salesforce Technical Lead

Responsibilities:

• Handled a team of 8 members by assigning user stories to them and tracking the same on daily basis.
• Involved in daily SCRUM and splint planning meetings and ran daily agile status calls with the project manager and development team.
• Implemented SFDC web-to-lead functionality into the corporate site to make lead management simple and efficient.
• Setup the custom settings in redirecting the Email to Case, Web to Case to the respective Queues
• Created Custom labels, Custom settings and workflow rules.
• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• Responsible for creating requirement and designed Technical and User Documents.
• Responsible for delivery of user stories
• Member of solution architect group, responsible for designing and defining processes and best practices for Confidential project.

Environment: Agile-Scrum methodology,Saleforce.com platform, Apex Language, Salesforce1, Triggers Visual Force (Pages, Component & Controllers), Chatter, Data loader, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services.

Salesforce Technical Lead

Confidential

Responsibilities:

• Created Custom objects to build new application functionality in the Salesforce.com.
• Developed Apex Classes & Triggers to implement the business logic as per the requirements.
• Implemented the Object Model (Custom Objects and Standard Object Extensions), Record Types, Relationships (Many-to-Many using Junction Objects), Formula Fields, Rollup Summary Fields, Profiles, Roles, Users, Security (Sharing Rules, Organization Wide Defaults), Page Layouts, Custom Tabs and Reports.
• Setting up Apttus Approval Processes.
• Implemented Salesforce 1 mobile app and made changes according to the requirement.
• Implemented SFDC web-to-lead functionality into the corporate site to make lead management simple and efficient.
• Deployed the code from Sandbox to Production and was part of release activities and UAT.
• Migrate the data in excel sheets into CRM using Import/Export Wizard and Data Loader.
• Developed custom reports based on the requirement.
• Responsible for daily client calls, status reports and organizing customer visit to facilities.

Environment: Waterfall methodology,Saleforce.com platform, Apex Language, Salesforce1, Triggers Visual Force (Pages, Component & Controllers), Chatter, Salesforce.com Data Loader, Apttus, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services

Senior Salesforce/Apttus Developer

Confidential

Responsibilities:

• Designed and developed the Custom objects, Custom tabs, Validation rules, Workflow Rules, Email Alerts, Page layouts, Components to suit to the needs of the application.
• Integrated with external system using Web Services Callouts for cleansing the Address and save the data in the pages of salesforce.com.
• Created email templates and inbound emails using Visual force for the clients and customers .
• Developed Visual Force Pages and Apex Classes, Triggers as per the requirement
• Implemented Web to Lead and Email to Case. Created Reports and Dashboards as required.
• Integrated the SOAP and REST based Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Prepared test plan and test case documents for Visibility application.
• Developed and configured various Reports for different user profiles based on the need in the organization.
• Implemented Apttus POC.
• Worked on Apttus support project to solve ongoing bugs/issues/enhancement on another project.
• Used the Force.com IDE for testing and migrated the code to the deployment instance after testing.
• Involved in writing test classes for all apex classes.

Environment: Waterfall methodology,Force.com Platform, Force.com IDE, Standard Objects, Custom Objects, Custom Fields, Lookup Relationship, Master-Detail Relationship, List Views, Sharing Rules, Profiles, Users, Public Groups, Permission Sets, Apttus, SOQL, SOSL, Record Types, SOAP, REST, Page Layouts, Validation Rules, Reports, Dashboards, Apex Data Loader, Workflows and Approval process, data loader

Senior Developer

Confidential

Responsibilities:

• Working with Operations Manager and users to determine business requirements, provide administrative support and design/implement solutions in Salesforce.com CRM.
• Created custom objects and defined look-up and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created custom Visual Force email templates for enabling the localization using Translation Workbench.
• Involved in daily SCRUM and splint planning meetings and ran daily agile status calls with the scrum master and development team.
• Implemented Sites, Web to Lead, Email to Case and Web to Case.
• Implemented Batch Apex and Apex Schedulers based on the user requirements.
• Designed various Pages in Visual Force for capturing User Inputs
• Designed and developed Apex Classes, Controller Classes, extensions, triggers
• Involved in writing test classes for all apex classes
• Created complex Workflow rules criteria for field updates and email alerts
• Responsible for mass delete/transfer records using Data Management
• Responsible for Code review & suggesting best practices to the development team.

Environment: Agile-Scrum methodology, SOQL&SOSL, Eclipse, Workflow rules, Visual force, Standard and Custom Objects, Validation rules, Workflow & Approvals, Record types, Reports, Apex Language, Visual Force (Pages, Component & Controllers), Web Services, Pages, Data Loader

Salesforce Developer

Confidential

Responsibilities:

• Performed the roles of Salesforce.com Developer and Administrator.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Designed various Pages in Visual Force for capturing User Inputs.
• Designed and developed Apex Classes, Controller Classes, extensions, triggers.
• Developed batch apex, schedulers.
• Customized page layouts for Opportunity, Contacts and Accounts depending upon client requirement.
• Involved in writing test classes for all apex classes.
• Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.

Environment: Force.com Platform, Force.com IDE, Standard Objects, Custom Objects, Custom Fields, Lookup Relationship, Master-Detail Relationship, List Views, Sharing Rules, Profiles, Users, Public Groups, Permission Sets, SOQL, SOSL, Record Types, Page Layouts, Validation Rules, Reports, Dashboards, Apex Data Loader, Workflows and Approval process, data loader.

Salesforce Developer

Confidential

Responsibilities:

• Designed and developed the Custom objects, Custom tabs, Validation rules, Workflow Rules, Email Alerts, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Used SOQL with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Migrate the data in excel sheets into CRM using Import/Export Wizard and Data Loader.
• Responsible for daily client calls, status reports and organizing customer visit to facilities.

Environment: Salesforce.com, Standard Objects, Custom Objects, Lookup Relationship, Master-Detail Relationship, Sharing Rules, Profiles, Visual force, Apex Classes, Triggers, Validation Rules, Reports, Dashboards, Apex Data Loader, Workflows and Approval process.

Salesforce Developer

Confidential

Responsibilities:

• Involved in requirements gathering from Client for building the application and queries from Business Users.
• Customizing and designing using Salesforce.com in accordance with the requirements.
• Worked on the designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Dashboards and various other components as per the client and application requirements.
• Responsible for creating validation rules and workflows in Salesforce.com.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy
• Generate reports and scheduling report runs in Salesforce.com
• Developed public Salesforce sites pages.
• Developed Web2Lead for many portals.
• Developed a time based workflow that checks if the user is logging status reports, if not it creates notifications.

Environment: Saleforce.com platform, Visual Force Pages, HTML, Triggers, Visual force Components, Apex Classes, Chatter, Eclipse IDE Plug-in., Web-to-lead.

Developer

Confidential

Responsibilities:

• Involved in Requirements gathering.
• Involved in Database Designing.
• Involved in Designing and writing a code for the whole project.
• Given a support for team members
• Unit Testing

Environment: .Net, C#, Sql Server, Crystal reports