SUMMARY:

• I am a certified Project Management Professional with more than 17 years of experience in Information Technology with BMC Remedy AR System 7.6/7.1/6.3, C#, VB.NET, ASP.NET, Share Point, Web Services, XML, UML, Oracle 9i, SQL Server 2005/2000/7.0.
• Proven lead position in the past in Healthcare, Insurance, Financial and Federal domain institutions has prepared me the best to take on further challenging responsibilities to apply the earned IT expertise and project management skills.
• Results - driven project-management professional with Master Degree, project-management, and proven track record in increasing productivity, quality, and customer satisfaction.
• Seven years of experience as BMC Remedy AR System Architect, Remedy Specialist, Administrator and Developer.
• Extensive experience in Analysis, design, development, maintenance/enhancement and implementation.
• Proven leadership role in development and implementation of large, scalable web & windows projects.
• Performed functional/technical impact analysis and diagnosis for enhancements and scope change
• Demonstrated ability to meet firm commitments/schedules/budgets in large scale IT projects.
• Delivered High Level Design, Functional de-composition (WBS), Detailed Object Oriented Designs and Object Level Specifications
• Technically strong having implemented web applications, windows applications, windows services, SOA interfaces, command applications, etc.
• Managing teams of Developers responsible for handling technical architecture, performance tuning, build promotion, infrastructure and environment management, and production support
• Developed the Test Plans, Regression and UAT Test Cases, executed the test plans.
• Creative thinker and analytical problem-solver with demonstrated ability to manage projects from planning through execution/completion.
• Exceptional interpersonal communicator who effectively interacts with clients and all levels of management.
• Decisive, energetic, focused team leader/player who leads high-performing teams through implementing change and improvements.
• Strong Healthcare, Finance, Insurance and Federal & Services Industry experience covering Case Management, Service Coordination, Welfare Eligibility/Assessment and Financial Management.

TECHNICAL SKILLS:

• BMC Remedy ITSM 7.6/7.1/6.3, Remedy AR System 7.6/7.1/6.3
• NET, Web Services, SOA, COM/DCOM/COM+, ODBC, UML, RUP, ADSI, LDAP, MTS, DTS
• C#, VB.NET, C/ C++, SQL/T - SQL, PL/SQL
• ASP.NET, ADO.Net/ADO, XML, XSL, XSLT, XPath, XQuery, WML, WAP, JSP, Servlets, JavaScript, VBScript, Lotus Script, HTML,CSS.
• Rational Rose, MS Visio 2000, Erwin, TOAD.
• Visual Studio.NET/6.0, Dreamweaver 8
• MS Project 2003, MS SharePoint Portal, Ontolica Search Engine
• IIS 6.0, Tomcat 5.5.31, Verity Index server, MS Site Server 3.0 (Commerce Edition).
• Oracle 10g/9i/8.0, SQL Server 2005/2000/7.0/6.5 , MS Access 2000/97.
• Windows XP/2003/2000/NT 4.0, Windows 9x, UNIX, Novell NetWare.
• WinRunner, LoadRunner, Test Director, PVCS, SQA Suite (SQA Robot).
• Crystal Reports 10/8.0/6.0, First Impression 2.1, Formula one 2.0, vision.
• Visual SourceSafe 6.0, Rational ClearCase, Rational ClearQuest.
• MS Exchange Server, MS Mail, MS Outlook.
• Install Shield, Turbo Analyst.

PROFESSIONAL EXPERIENCE:

System Architect

Confidential, Annapolis, MD

Responsibilities:

• Applications Architecture, Development, Integration and Support.
• Provided the BMC Remedy AR System Administrator functions.
• Migrated the BMC Remedy ITSM application from version 6.3 to 7.1 and Remedy AR System version 6.3 to 7.1.
• Developed the new custom application using Remedy AR System 7.6 for Accounting Support team.
• Integrated the ITG Ticketing system (ASP.Net application) into Remedy Help Desk system and customized the Remedy ITSM application to meet our OMT (Operations and Monitoring Team) requirements.
• Integrated the Remedy AR System with PeopleSoft HR module employee data, Device Information from Groundhog application and Active Directory.
• Developed the Schell Scripting.
• Generated the reports using Crystal Reports against Remedy ARSystem database.
• Designed and developed the Web Applications using ASP.NET and C#
• Designed the logical and physical data model for all the web applications. .
• Enhanced the Share point search functionality using Ontolica Search engine tool.
• Provided MS SharePoint Administration functionality like indexing the portal content.
• Developed the batch application for updating database tables, generate the email to users.
• Providing support to Remedy Help Desk system and Web Applications
• Developed the monthly SLA Scorecard reports for raw data and Calculated data, using SQL server reporting services.

Environment: BMC Remedy ITSM version 7.6/7.1/6.3, BMC Remedy AR System version 7.6/7.1/6.3, SRM, SLM, Atrium CMDB, C#, ASP.NET, PL/SQL, Oracle 10g, Linux, SQL Server 2005/2000, Windows XP/2003, VMware, Citrix Servers.

Sr.Software Engineer

Confidential, Vienna, VA

Responsibilities:

• Involved in all the stages of system development life cycle (SDLC).
• As a Sr. Software Engineer, lead the 3 member Development Team.
• Involved in requirement gathering and Client meetings.
• Prepared Module Design Documents using OOAD concepts.
• Developed the UML diagrams using Rational Rose.
• Prepared the functional decomposition document.
• Designed the object model for Owned Properties Module.
• Designed and developed the Web Services.
• Involved in interface specification for the Owned Properties module.
• Model-View-Controller (MVC) architecture is used for designing the GUI.
• Dynamic pages created using C#, ASP.NET, XML, and JavaScript.
• Custom Controls, User Controls, Validation Controls and Data Grid Controls used in the ASP pages.
• Dynamic menus and reports created using XML documents.
• Components developed using multi-tier architecture and C# language.
• Designed the logical and physical data model using Erwin 4.0.
• Created Stored Procedures and Views.

Environment: C#, ASP.NET, Web Services, UML, RUP, XML, XSL, XSLT, XQuery 1.0, XPath 2.0, JavaScript, Oracle 9i/8i, Unix, SQL Server 2000/7.0, Windows XP/2003, Rational Rose, Erwin 4.0.

Team Lead (Windows DNA Architect)

Confidential, Harrisburg, PA

Responsibilities:

• Leading the 6 member’s developer team.
• Involved in all the stages of system development life cycle (SDLC).
• Involved in requirement gathering, client meeting and prepared the Business Requirement Document.
• Developed General System Design document and Detail System Design document using OOAD concepts.
• Prepared the functional decomposition document and interface specification for the Register with HCSIS, SC subsystem.
• Multi-tier component model designed and developed.
• Developed the UML diagram using MS Visio.
• Dynamic pages created using ASP.NET/6.0, C#, Java0Script, XML, and VBScript.
• Custom Controls, User Controls, Validation Controls and Data Grid Controls used in the ASP pages.
• COM+ component developed using Visual Basic 6.0.
• Secured access is implemented using Oracle technology like Oracles Fine Grained Access Control and Secure Socket Layer (SSL).
• Designed the logical and physical data model using Erwin 3.0.
• Created the Stored Procedures, Views.
• Involved in User Acceptance Testing and Support.

Environment: C#, VB.NET/6.0, ASP.NET/ASP, ADO.NET, UML, RUP, XML, XSL, XSLT, MS Vision 2000, Erwin 3.0, ADSI 2.0, LDAP, COM+, JavaScript, VBScript, Oracle 9i, HP-Unix, Windows 2000.

Programmer Analyst

Confidential, Atlanta, GA

Responsibilities:

• Designed and implemented the Comperio content management module and provided user-friendly web interface to upload and download the content.
• Dynamic pages created using ASP, XML, VBScript and JavaScript.
• COM component developed using ADSI 2.0, Netscape directory services for user authentication.
• Customized the personalization and modules in site server.
• Database synchronization module designed and developed using Visual Basic.
• Provided the multi-language support.
• Developed the Shell Scripting.

Environment: VB 6.0, ASP, JavaScript, VBScript, ADSI 2.0, LDAP, XML, XSL, AUO, Site Server 3.0, COM/DCOM, MTS, Oracle 8i, AIX, SQL Server 7.0, IIS, Verity index server, Windows NT 4.0.

Programmer Analyst

Confidential, Atlanta, GA

Responsibilities:

• Analyzed and designed the components using RUP, UML and Visual Modeler.
• Designed, developed the multi-tier component based Confidential application. COM components developed for business layer and data access layer using Visual Basic 6.0.
• Dynamic web pages developed using ASP, JavaScript, XML, XSL and CSS
• Customized the Site Server to maintain the customer information
• Customized the personalization and modules in site server
• Analyzed and designed the database, created the stored procedures, generated the Scripts, created database triggers
• Created Database maintenance tool to update the database and transmit the data from one database server to other using DTS (Data Transmission Service) and Visual Basic 6.0
• Developed the User Tracking component using Visual Basic 6.0
• Components deployed on MTS
• Involved in Manual Testing of the application
• Application Testing and Automation of Test Scripts for Regression testing using Win Runner

Environment: Site Server 3.0, Visual InterDev 6.0, Visual Basic 6.0, COM/DCOM, MTS, ASP, JavaScript, VBScript, WinRunner, LoadRunner, Test Director, XML, XSL, SQL Server 7.0, T-SQL, AUO, LDAP, DTS, Rational Clear Quest.

Programmer Analyst

Confidential, Chicago

Responsibilities:

• Designed and developed the GUI of the application using Visual Basic 6.0.
• Developed numerous static/dynamic web pages to using Dynamic HTML and JavaScript to provide the Web interface to application.
• Developing, testing and implementation of both the Visual interface as well as the database part.
• Created the stored procedure and views.
• Application developed based on COM/DCOM architecture. Components deployed on MTS.
• ADO was used to connect to the database.
• Involved in Manual Testing of the application
• Developed automation scripts using WinRunner
• Involved GUI Testing using WinRunner
• Defects were tracked using Test Director and analyzed the variation between the expected and actual results.
• Generated the reports using crystal report tool.

Environment: Visual InterDev 6.0, Visual Basic 6.0, Visual C++ (ATL), COM/DCOM, MTS, ASP, JavaScript, VBScript, SQL Server 7.0, Test Director, Rational Clear Case.