System Developer Specialist, Resume
3.00/5 (Submit Your Rating)
Cincinnati, OH
SUMMARY
Use Cobol, CICS, DB2, and JCL and client/service experience. Use flexibility, learning and speaking and writing skills to quickly learn applications and research and solve problems.
TECHNICAL SKILLS
- Languages: BAL, COBOL II, JCL, SQL, C++, Java, VB 6.0, VB.NET, ASP.NET
- Databases: IMS DB, DB2, Oracle, Access, MySQL, SQL Server, Teradata
- Communication: SNDM, CICS, APPC/LU6.2, MQSeries, FTP, TCP/IP, EDI
- File Organization: BPAM, GSAM, QSAM, VSAM, IAM
- Software: Visual Studio, TSO/SPF, IDCAMS, SDSF, SYNCSORT, Abend - AID, File-AID, File Master, XPEDITER, InterTest, Endevor, Visio, MS Office, Sharepoint
- Operating Systems: z/OS, Windows, DOS, Unix, Linux
PROFESSIONAL EXPERIENCE
System Developer Specialist,Confidential, Cincinnati, OH
Responsibilities:
- Analyzed and fixed production problems.
- Coded enhancements and break/fixes.
- Served as level 3 support responding to user tickets meeting service level agreements.
Confidential, East Lansing, MI
Responsibilities:
- Analyzed production problems caused by merging ESI with Medco data and verify fixes.
- Documented tips and processes, and created requests to install fixes.
- Helped create Excel management reports.
Confidential, Chicago, IL
Responsibilities:
- Provided test and production support and researched issues leading to 99.9% uptime.
- Created many system and help documents including 684 pages help manual.
- Enhanced programs and provided documentation for each step in SDLC.
- Improved provider satisfaction with default claims resolution paying Host plan providers 100% of allowable charges after 60 days has passed from Home plan getting claim.
- Raised claim throughput where each 1% increase saved over $2,000,000.
Confidential, Chicago, IL,
Responsibilities:
- Designed tables and coded program to save email data in tables.
- Programmed and maintained E-Commerce storefronts.
- Created application and tables to edit and report problems.
Consultant,
Confidential, Oak Brook, IL
Responsibilities:
- Programmed credit scoring modules.
Confidential, Chicago Heights, IL
Responsibilities:
- Helped students and staff learn and use software and languages.
- Online and in-person tutor. Taught second semester classes of Access and Excel.
Confidential, Chicago, IL
Responsibilities:
- Coded, tested, documented, and provided production support to Global Data Store/Quality Advisor Appraiser Review (QAAR) system. It created more useful QAAR reports and new revenue of $25 million over two years.
- Performed 24/7 production support.
- Supported revenue projects by helping clients establish connections, program, and test.