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Development And Implementation Support Resume

SUMMARY

  • Having 9+ years of experience in Dotnet Technologies
  • Expertise in System Development and Unit Testing
  • Having good experience with Cash Management, Payments Systems, International Swift Message, Wholesale Banking
  • Experience with handling a Team as a Project Lead
  • Preparing Technical Specification based on the Functional Specifications
  • SIT and UAT (User Acceptance Testing) and OAT Support.
  • Development and Implementation Support both Onsite and offsite.
  • Knowledge of International Banking and SWIFT
  • Exposure to software systems servicing Banking and Financial Markets
  • Understanding data extraction and analysis methodology
  • Knowledge in accessing Remedy tool
  • Knowledge in IBM Clear Case tool.
  • Knowledge in RTGS, NEFT
  • Knowledge in India,Indoneisa,China,Philipinse and Vietnam Finance market
  • Conducted lot of User Acceptance Testing and produce the UAT results to stockholders
  • Onsite Implementation to Indonesia - Jakarta Core banking - implementation.
  • Onsite Implementation to Nairobi - Kenya, for Tanzania Core banking - implementation.
  • Onsite Implementation Nairobi - Kenya, for South Africa STS implementation.
  • Offsite Implementation support for China, Zambia, and all African countries.

TECHNICAL SKILLS

  • MVC3 Razor View - .Net Framework
  • JQuery, JavaScript
  • ASP.NET 2.0, 3.0,4.0
  • SQL SERVER 2005
  • SVN tool handling knowledge, Visual Source Safe 6.0
  • XML,XSLT,Xpath,DOM,Ajax
  • C#.NET
  • VB.NET
  • MSMQ
  • JavaScript, JQuery
  • Internet Information Server (IIS) 6.0

PROFESSIONAL EXPERIENCE

Confidential

Development and Implementation Support

Responsibilities:

  • Provide Technical/Application Support to the Payments Users Globally.
  • Responsible to application start of the day checkout.
  • Supports International SWIFT system, SOD and EOD process for International Swift system.
  • Interactions with Traders to resolve their payment related queries.
  • Monitor middleware system SKN,QPH for the smooth payment flow to the down stream system.
  • Responsible to support Order management system and Settlement process.
  • Responsible to work with vendor and third party support team upon critical issue.
  • Resolve fixes for runtime issues due to Data/Infrastructure Errors.
  • Analyzing Production issues and provides prompt resolutions.
  • Follow the Escalation Matrix as per the Incidents.
  • Ensure that systems, processes and methodologies as specified are followed to ensure effective problem resolution.

Environment: Windows Service Programming, Web services, Asp.net, C#.net,MVC framework and jQuery Linux, UNIX.

Confidential

Development and Implementation Support

Responsibilities:

  • Responsible for advising user on issue.
  • Responsible for trouble shooting production issue and give workaround to resolve.
  • Analysis and bugs fixing of production issues.
  • Production support and automation of the support environment.
  • Involved in Performance improvement activity.
  • Responsible for to attend end of the day call and Handover over process.
  • Responsible for Requirement gathering.
  • Application development for production support Using dotnet.
  • Developed various report by writing SQL and Stored procedure

Environment: Windowns Service Programming, Webservices, Asp.net, C#.net, linux, UNIX.

Confidential

Development and Implementation Support

Responsibilities:

  • Revenue Grow and Wallet share.
  • Increased Accuracy rate to 100% - Biz and Ops can be confident on accuracy of revenue o/a fees for cash products.
  • Enhance customer satisfaction and reduce complaints
  • Elimination of maker checker process - time saving per staff is 1 hour per day per staff. Thus we save 11 hours per day
  • Reduce processing TAT due to Payment instructions reaching CMO faster as lesser holding time at SME service centre for verification of tariff package
  • Eliminate revenue leakage
  • Elimination of verifying tariff at SME Service: saving 8.25 man days per month
  • Improved Client experience.VN has not got fee billing system for SME thus 100% charge collections are manual. Having this automation will benefit CMO team much in managing capacity with the increasing transaction volume.

Environment: Windowns Service Programming, Webservices, Asp.net, C#.net, linux, UNIX.

Confidential

Development and Implementation Support

Responsibilities:

  • Responsible for Requirement gathering
  • Involved in the Web development using Dotnet
  • Implementer various backend business logic using and Java
  • Maintenance and Enhancement
  • Involved in developed of SQL-Store procedure
  • Coding, Unit testing, implementation of the project and Documentation.

Environment: Windows Service, MSMQ, VB.NET, IBM DB2,Linux,Unix

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