SUMMARY:

• A Technical Operations Analyst possessing 5 years of customer facing experience supporting Information Technology and SharePoint based project initiatives.
• Possesses extensive knowledge of SharePoint 2007, 2010, and 2013, MS Office Suite, including .Net framework
• Vast experience providing SharePoint analysis, technical support and user relating to SharePoint based initiatives and performing SharePoint migrations.
• Extensive experience with Office 365 for SharePoint 2010 and 2013.
• Experience in using Windows server operating system.
• Extensive SharePoint designer and InfoPath Designer related experience
• Proficiency with IIS and Microsoft Active Directory.
• Experience with stsadm and PowerShell scripting.
• Developed SQL databases consisting of designing tables, writing stored procedures, creating views and functions.
• Experience in development in Agile/Scrum development process
• Excellent communication and project management skills
• Hands on experience working with various .Net frameworks using C# and ASP.NET

COMPUTER KNOWLEDGE:

Languages: C#, C, C++, Java, J2EE, COBOL, VB 6.0

Operating Systems: Windows 98, Windows server 2003/2008/2012 , Windows XP and Vista.

Scripting Languages: PL/SQL, JCL, JSP, ASP.NET 2.0/3.5/4/4.5 , stsadm, PowerShell.

Databases: Oracle 10g, MS Access, DB2, VSAM, SQL SERVER 2005/2008/2012

Tools: MS Visio 2012, MS Office 2010/2013, Visual Studio 2005/2008/2010/2012 Integration Tools Visual source safe 2005, Team Foundation Server 2010/2012.

WORK EXPERIENCE:

Confidential, Woburn, MA

Product Engineer

Responsibilities:

• Lead a product named Davinci which supports migration of SharePoint 2003/2007 to SP 2010/SP2013.
• Also the lead point of contact for a copy/move product named Change Management.
• Extensive experience building custom SharePoint webparts using C# and ASP.net and changing the look and feel of the websites by creating custom Master pages, custom Page Layouts and by customizing other key SharePoint functionalities using CSS and XML.
• Proficiency with SharePoint customization features such as Service Applications and Web Service APIs.
• Analyzing business processes, pursuing business opportunities, triage project issues
• Providing technical guidance for solutions and best practices
• Served effectively as main point of contact for development team for clarifications of requirements
• Prepared and conducted requirements and designed review sessions with clients.
• Assist Development/Engineering in the analysis of bugs by isolating specific areas of code affected by the customer Issues and create patches/fixes.
• Act as liaison between Technical specialist, Engineering, QA and customer to reproduce the specific issues and test the possible fixes.
• Join Technical Specialists on customer calls as required for in - depth technical issues. Take ownership of more technical tickets
• Create documentation and knowledge bases for known issues, investigative techniques or workarounds for the other team members/ customers to follow.
• Provide to the new hires on how to use and support the products along with enhancing their SharePoint knowledge.
• Hands on experience with SharePoint administration, SharePoint designer workflows and Nintex workflows.

Confidential, Westborough, MA

Software Developer

Responsibilities:

• Developed an automation application in C# for the licensing data located in Windows Registry leading to the generation of an excel spreadsheet and automatically sending it as an email attachment on a monthly basis.
• Built a Crystal Report for emails that are processed through the ACD queue and group by the information based on use cases.
• Gathered functional Requirements and built SSRS reports using SQL Server Business Development Studio
• Customized the Office 365 SharePoint 2010 site for BJs using SharePoint Designer 2010.
• Set up the Development environment in Office 365 for building the site using administration center.

Confidential, Waltham, MA

Software Developer

Responsibilities:

• Gathered functional requirements and based on requirements came up with the Site Columns, Managed Meta Data and Content Type fields
• Based on specs, designed the site maps and wire frames using MS Visio 2010
• Based on wire frames developed the HTML pages along with CSS for the desired branding.
• Implemented Site Columns, Managed Metadata and content type fields using VS 2010
• Developed Master Page and page layouts using VS2010 and deployed them as Features.
• Implemented various Custom web parts and Event Receivers in C# and ASP.net based on the specifications.
• Applied third party Metro SharePoint 2010 theme on TA associates intranet website using the WSP provided by them and installing and activating the features using PowerShell scripts.

Confidential, Tewksbury, MA

SharePoint Developer

Responsibilities:

• Analyzed project in every retrospective meeting and planned the goals for the next sprint of project using agile methodology
• Created InfoPath Forms using InfoPath Designer 2010 for the creation of Travel Expense list library
• Used Content types in SharePoint 2010 as the basis for receipts creation and attached the receipts to the InfoPath form
• Implemented approval and denial requirements using Application workflows - part of SharePoint Designer 2010
• Developed task scheduler program to run every night to send email to internal departments based on the information pull from database using .Net framework 3.5 and C#.

Confidential

Software Developer

Responsibilities:

• Designed and implemented an Account & Order management system using ASP.NET 2.0 as front-end, C# as programming language and MS SQL Server 2005 as database.

Confidential

Summer Intern

Responsibilities:

• Designed and Developed a file download accelerator using the Multi-threading concept and other advanced features of Java

Confidential

Engineering Intern

Responsibilities:

• Analyzed and compared the Indian Telephony exchange system.
• Created the report for the same