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Ma Dynamics Crm Administrator Resume

Raleigh, NC

SUMMARY

  • Over 7+ years of experience, as a software developer, in Functional Specifications, Analysis, Design, Modeling, Development, Configuration, Management and implementation of various intranet, client - server and web enabled applications.
  • Good experience in full life-cycle development using Object Oriented Programming concepts.
  • 5+ years of Experience with Microsoft Dynamics CRM 2011, 2013,2015,2016 & Dynamics 365.
  • Working experience with Dev Ops Automation tools Jenkins, Power Shell Script and Ansible.
  • Manage the customizations, extensions and integration of the CRM applications.
  • Expertise in developing, debugging and deploying plug-ins, custom workflow activities and java script extensions for MS Dynamics CRM.
  • Experienced working with ADX Studio Portals for CRM Web Applications & Profile Management.
  • Experienced with Scribe packages for Data Migration in Dynamics 365.
  • Experienced working with ADX Studio Portal 6.0 & 7.0 Versions.
  • Hands on experience on Dynamics CRM forms customization using JavaScript and integration of CRM with other web/windows applications.
  • Experience in fostering and developing client relations, providing end user training and innovative technical solutions, conducting software demonstrations.
  • Proficient in designing and deploying Plug-in and Workflows in CRM to meet business process flow requirements, including Sales, marketing, customer services support using CRM SDK and C#.NET.
  • Experience in several custom dashboards with various degrees of complex visualizations using charts and reports.
  • Expertise in developing applications using .NET 4.5/4.0/3.5/3.0/2.0 , C#.Net, VB.Net, ASP.Net, Asp.Net MVC 3.0 & 4.0, VB6, ADO.Net, XML, HTML, AJAX, JavaScript, XHTML, DHTML & CSS.
  • Experience in working with Creating Custom Plugins, Custom Forms and Integrated with CRM.
  • Strong knowledge and experience of Microsoft Dynamics CRM functionalities and business process analyst.
  • Experience working with databases such as SQL Server 2000/2005/2008/2012 , Oracle 10g, and 11g and MS Access 97/2000/2003.
  • Experience in working with Java Script, JQuery and Bootstrap 2.0/3.0.
  • Extensive experience in ASP.Net, C#, VB.Net, ADO.Net, Web Services,nHibernate, LINQ, AJAX, Windows Services, WCF Services, OOPS, Classic ASP, XML, XSLT, HTML, Text Editor, MS IIS 5.0/6.0/7.0, DHTML, VBScript, VSS, JavaScript, Angular JS, SQL Server 2000/2005/2008/2012 , Visual Studio 2003/2005/2008/2010/2012.
  • Creating SSIS packages to export reports from MS Dynamics CRM.
  • Experience in writing stored procedures, user defined functions, views, query writing.
  • Experience in developing single page applications using Angular JS.
  • Excellent experience in using Angular Bootstrap.
  • Expertise in working with Crystal Reports, SSRS and SSIS
  • Experience in database tuning using SQL Server Profiler and SQL Server Tuning Advisor.
  • Expertise in working with source control TFS and VSS.
  • Expertize in working with Waterfall and Agile development methodology.
  • Experience in creating XML using Stored Procedure and User Defined Function.
  • Hands on experience with SQL Server and T-SQL in constructing triggers, tables, user functions, views, indexes, user profiles, relational database models, data dictionaries, and data integrity.
  • Expertise in implementing Object Oriented Programming (OOP) Concepts including Inheritance, Abstraction and Polymorphism.

TECHNICAL SKILLS

Languages: C, C#. Net, VB.Net, ADO.NET, PL/SQL

.NET Technologies: .NET Framework 2.0, 3.0, 4.0& 4.5, ASP.NET1.1/2.0/3.0, C#.NET, VB.Net, ADO.NET, MVC 3/4, Win Forms, Web Services, LINQ, WCF, Web API.

Web Technologies: ASP, HTML, HTML5,Java Script, JQuery, Angular JS, XHTML, DHTML, CSS,CSS3, XML, XSL, XSLT and Bootstrap.

Database: SQL Server 2012/2008/2005/2000 , Oracle 10g/11g, My SQL

Protocols: SOAP, FTP, TCP/IP, HTTP

Application/Web Servers: MS IIS 7.0/6.0/5.0

Debugging Tools: Fiddler, F12 Developer Tools. SOAPUI

Development Tools: MS Visual Studio.NET 2005/2008/2010/2012/2013/2015 , MS Dynamics CRM 2011,2013,2015,2016

PROFESSIONAL EXPERIENCE

Confidential, Raleigh, NC

MA Dynamics CRM Administrator

Responsibilities:

  • Involved in requirement analysis, designing and development, deployment.
  • Involved in Configuring, Customizing & administering MS Dynamics 365 Online version.
  • Worked on Creating Scribe packages to export entity data from legacy systems to Dynamics 365 Online version.
  • Created Custom Plugins with CRM.
  • Created Custom Forms and integrated with CRM
  • Worked on modifying existing plugins and custom workflow activities as per the business needs.
  • Worked On worked on Azure functions for updating multiple option set values based on the event conditions. worked on Azure logic apps to schedule the timers for auto populating values in Entity values based on business needs
  • Exposure working on Jenkins Pipeline CI/CD Practices. investigated and fixed Jenkins pipeline if Any continuous deployment fails for lower environments.
  • Worked on Tibco Scribe Software to Migrate from Legacy systems to Dynamics 365.
  • Worked on Validating Migrated data with the help of advance find feature in Dynamics 365.
  • Deleted the bulk of records for entities with the help of Bulk Record deletion job.
  • Mapped Source fields with targeted fields to convert the data in Scribe Software.
  • Mapped Lookup tables from source data to Target fields using Scribe Software.
  • Created Lookup criteria conditions based on business requirements.
  • Scheduled Scribe jobs for Dynamics 365.
  • Customized Dynamics 365 application based on the business requirement.
  • Worked on Server Side Synchronization to send out an email notifications.
  • Configured and customized CRM using web based administration tools (form layout, workflow design, Web Resource, Iframe and view creation, etc.)
  • Worked on Scribe tool for migrating entity data from legacy systems to newer systems.
  • Scheduled Scribe jobs for migrating data.

Environment: Dynamics 365, Tibco Scribe Software, C#.Net, HTML.

Confidential, Charlotte, NC

MS Dynamics CRM Admin

Responsibilities:

  • Involved in requirement analysis, designing and development, deployment.
  • Involved in Configuring, Customizing & administering MS CRM 2016 On-Premise version & Dynamics 365 Online version.
  • Used Advanced Find feature of MS Dynamics CRM 2013 online and created multiple views of System entities
  • Created Custom Plugins with CRM.
  • Created Custom Forms and integrated with CRM
  • Used CRMSDK to perform operations on CRM Entities.
  • Customized MS Dynamics CRM 2016 application based on the business requirement.
  • Working experience with setting up Claims Based Authentication and IFD to for Deploying CRM solution in Mobile/IPAD.
  • Worked on Server Side Synchronization to send out an email notifications.
  • Configured and customized CRM using web based administration tools (form layout, workflow design, Web Resource, Iframe and view creation, etc.)
  • Created Read only admin security role & different security roles as per Business requirement.
  • Running Console Application for assigning Coverage team records to Different Users in CRM 2016 application.
  • Trained end users on Dynamics 365 Application.
  • Worked On Different Customizations and Configurations on Dynamics 365..
  • Worked on TFS to maintain source control.
  • Worked on Fetch XML reports.
  • Creating SSIS packages to export entity data from Dynamics CRM 2016 to Dynamics 365.
  • Used Sitemap Editor from XRM Tool Box for updating the Sitemap in CRM System.
  • Developed complex reports using SSRS and deployed into MS CRM.
  • Created Custom Forms and integrated with CRM
  • Used CRMSDK to perform operations on CRM Entities.
  • Provided support and also involved in maintenance process.
  • Migrated CRM 2016 On premise version application to Dynamics 365 online version
  • Working experience with setting up Claims Based Authentication and IFD to for Deploying CRM solution in Mobile/IPAD.
  • Worked on Server Side Synchronization to send out an email notifications.
  • Configured and customized CRM using web based administration tools (form layout, workflow design, Web Resource, Iframe and view creation, etc.)
  • Created CRM custom entities based on Business requirements.
  • Applied Upgrades & Hot patches in different CRM environments.
  • Maintained ServerSide Infrastructure & Service id’s for all CRM organizations as part of CICD team.
  • Created Deployment Instructions & DR Remediation Documents and maintained my own tasks and gathered from different task owners to put it in Deployment Document.
  • Created Teams, Business Units, Duplication Detection rules and Bulk Jobs to delete old records as Per Business requirement in CRM 2016 On premise Application.
  • Experienced with Managing different Users from Different teams assigned them to Security roles and different Business Units.

Environment: .Net 4.0, Dynamics 365, SSIS, Scribe SQL Server 2008/ 2012, C#.Net, HTML, Entity Framework, TDD, N-Unit, TFS, SSRS Reports

Confidential, San Antonio, TX

Microsoft Dynamics CRM Admin

Responsibilities:

  • Involved in requirement analysis, designing and development.
  • Major role in the development of the web application using ASP.NET MVC 4.0, C#, Java script, JQuery, Bootstrap, ADO.NET and AJAX.
  • Customized MS Dynamics CRM 2013 online application based on the business requirement.
  • Configured and customized CRM using web based administration tools (form layout, workflow design, WebResource, Iframe and view creation, etc.)
  • Upgrading Dynamic CRM from 2013 to 2015.
  • Used Sitemap Editor from XRM Tool Box for updating the Sitemap in CRM System.
  • Used Ajax, CSS, JavaScript and Bootstrap for the front end web development.
  • Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2013 system.
  • Developed complex reports using SSRS and deployed into MS CRM.
  • Created Custom Plugins with CRM.
  • Created Custom Forms and integrated with CRM
  • Used CRMSDK to perform operations on CRM Entities.
  • Used SOAPUI to test the REST Web service call
  • Involved in the design and development of WinForms using C#
  • Involved in developing WCF Service using SOAP/HTTP to communicate with legacy systems and also deployed web services as per business requirements.
  • Created partial views and shared templates to reusable over the application.
  • Designed and developedviews as responsive components using HTML and CSS.
  • Used Angular JS to develop single page application.
  • Extensively used JavaScript, JQuery for client side validations in the views.
  • Consumed Web API from ASP.Net MVCapplication using Httpclient
  • Used Datatables and jQuery validations plugins for client side operations.
  • Developed application using N-Tier architecture.
  • Implemented the code in Visual Studio 2012, Dot Net framework 4.0. and deployed.
  • Used MVCArchitectural Pattern in the application.
  • Used Test Driven Development (TDD).
  • Created Tables, StoredProcedures, Triggers and Views in SQLdatabase.
  • Involved in Code reviews. Peer Reviews for developing quality code.
  • Provided support and also involved in maintenance process.
  • Performed functionaltesting on various developed modules.
  • Used TFS for the source & document version control.

Environment: .Net 4.0, Microsoft Dynamic CRM 2013/2015, ADX, ASP.Net MVC 4, Visual Studio 2015, Ajax, JSON, SQL Server 2008/ 2012, C#.Net,Winforms,HTML,Entity Framework, TDD, N-Unit, JavaScript, JQuery, Angular JS, JQuery, Bootstrap, CSS, TFS, SSRS ReportsWCF, IIS 6.0.

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