SUMMARY

• Outstanding “Application Support Lead” with Exceptional track record of leading and supporting various Custom built application and COTS products used in Utility and health Care industry.
• Currently working for a major utility company in Michigan leading the Operation Support for ABB products.
• Experience with 24 /7 support for highly critical applications.
• 10+years of experience in Production Support, Incident Management, Problem Management, Change Management and Release Management.
• Very good understanding of the ITIL Process.
• Hand on experience in supporting .Net applications.
• Very good understanding of SOA and TIBCO integrations..
• Deployment and testing of Web and Windows based application using .Net.
• Excellent in communicating with clients and business team and proven skill in gathering information from client and converting it to high quality deliverables.
• Worked with multiple project managers and teams and able to achieve the objective of satisfying the client needs and strived for the extra edge for the client to face the market trends.
• Extensively worked in various Microsoft technologies including ASP.NET MVC, C#, VB.NET, AJAX, ADO.NET, JAVASCRIPT, JQUERY, LINQ, Windows Communication Foundation(WCF), XML Web Services, SOA, Windows Services, Winforms, SQL Reporting Services(SSRS), SQL Server Integration Services(SSIS), Web API, SOAP, XML, VSS, TFS, Resharper, SVN, CSS, Entity Framework 4.0, MSMQ, ANGULAR JS, BOOTSTRAP.
• Experience with in - depth and hands-on knowledge in object-oriented concepts, Design methodologies, WCF Services, Entity Frameworks, LINQ and Sqlserver2008.
• Experience in both Front end and Back end web Technologies and ability to create applications that can use various database vendor’s application development testing and production.
• Ambitious Go-getter with extensive adeptness in web application development using MVC, SOAP, JavaScript, AJAX, XML and HTML.
• Distinguished Problem Solver with pragmatic know-how of .Net Architectural patterns like MVC, Data Access Object etc for solving complexities in multitiered services.
• Technically savvy with far-reaching talents using RDBMS products SQL Server.
• Excellent in analyzing and providing meaningful report based on data pattern requested by business teams.
• Performance Targeted Implementer with substantial familiarity in Service Oriented Architecture (SOA) using Windows communication foundation and hands on experience in Web Services protocols like SOAP, REST, WSDL
• Extensive hands on experience on nUnit, Fit and fixtures testing.
• Mission Focused Aspirant with sweeping proficiency in using version controls such as SVN, Microsoft Visual Source Safe and Team Foundation Server.
• Having sound understanding of N-Tier applications with SOA architecture and good exposure to development of Web based applications.
• Good working knowledge in Software development models like Agile Software Development, Scrum Development and Waterfall Model.
• Proven experience in team leading with zero defect delivery. Equally comfortable working independently as well as in a team environment
• Microsoft Certified programmer in VB.Net.
• Extensive domain knowledge in healthcare vertical.
• Extensively worked on Waterfall and Agile & Scrum methodology.
• Experience in Business Intelligence(BI) tools SQL Server Integration Services( SSIS ) and SQL Server Reporting Services( SSRS )
• The Roles played are of Team lead & Designer, Senior Developer during career span .
• Multi-cultured Team Player with complete flexibility to work independently as well as in a team and have quick grasping capabilities to work with the newly emerging technologies.
• Expert in Onsite - Offshore model co-ordination

TECHNICAL SKILLS

Languages: C, C#, VB, ASP, ASP.NET 1.1/2.0/3.5/4.5 , ADO.NET, VB.NET, UNIX

Technologies: ASP.Net 4.5/3.5/2.0

Tools: \APIS\Source Control:

Other Frameworks: Visual Studio 2012, NUnit, Visual Source Safe, Resharper, MSMQ TFS, SVN, SoapUI, Quality Control, Bugzilla, WcfClient, Service Now,HP ALM

Web service: SOAP, WSDL, WCF

Web Technologies: HTML, CSS, XML, XSL and JavaScript

Scripting: JavaScript

Databases: SqlServer

Testing nUnit, Fit and Fixture:

Version Control: TFS, SVN, VSS

Operating Systems: Windows, LINUX

PROFESSIONAL EXPERIENCE

Confidential

Field Mobility Lead

Responsibilities:

• Enhance and upgrade applications as per business needs through Project work.
• Requirement study, analysis and preparing Functional and Technical Specification for new changes.
• Coding & Configuration for integration with other systems.
• Fix issues reported in the application through incidents and follow the ITIL process.
• Fix integration issues between SAP ECC/PO/TIBCO and Service Suite.
• Make Validation rule and Picklist changes as per new requirement.
• Fix issue between OMS and Service Suite extracts and Strom and Crew Dashboards
• Identify Root cause of the reoccurring and critical issues thru Problem Management
• Maintain and patch application and database Servers with regular patching updates released by the vendor by coordinating with UNIX/WINTEL teams.
• Prepare System recovery procedure for field service applications and preparedness for Disaster recovery.
• Fix business partner issue with receiving the client packages using tool like SCCM.
• Provide technical expertise on integration with other systems.
• End-to-End solution validation of Work Asset Management systems.
• Onsite and offshore team coordination. Regular interaction with the offshore team members, System Administration experts and Quality Assurance using the proprietary tools of HCL.
• Subject Matter Expert for field service applications and related technologies in Work Asset Management Portfolio.

Skills: ABB Compose, Oracle sql, MS Sql, Service Now, HP ALM, Visual Studio, Serena

Confidential

Team Lead

Responsibilities:

• Understanding and analyzing the business requirement.
• Splitting up the Epic into TFS task and Assign it to Onsite/ offshore.
• Wrote SQL Queries and SP. Tested backend with complex SQL commands on database using SQL.
• Develop and modify complex stored procedures and fine-tuned data structure in SQL 2008 R2.
• Develop and modify the WCF service based on the new requirement and Enhancement. Add and modify the contracts as per the need of the business requirement.
• Working with the team to make sure the quality of code is maintained along with delivering the code on time.
• Fixing flow thru and other production issues.
• Attending the production call to find out the issues and providing the solution for the new issues to sustain the business continuity.
• Montior the smoke test issues and respond to the issues with proper solution and also explaining the reason for what caused the issue.
• Provided Consulting to the Business user for preparing Business Requirement Document.
• Understanding the functional flow of the application.
• Involved in preparation of design document.
• Code, test, debug, and maintain programs.
• Involved in weekly project status meeting.
• Coordinate with offshore and continue on the left out work by the end of the day from offshore.

Environment: ASP.NET MVC 4.0,Bootstrap,Entity Framework, ASP .Net 2.0, WCF, SQL Server 2008, SOAPUI, MSMQ, SQL PROFILER, .NET FRAMEWORK 4, RESHARPER,Sqljobs,ssis,xml,wsdl,LINQ,jquery

Confidential

Senior Software Engineer

Responsibilities:

• Understanding and analyzing the business requirement.
• Splitting up the User Story into TFS task and Assign it to offshore.
• Wrote SQL Queries and SP. Tested backend with complex SQL commands on database using SQL.
• Develop and modify complex stored procedures and fine-tuned data structure in SQL 2008 R2.
• Develop and modify the WCF service based on the new requirement and Enhancement. Add and modify the contracts based on the need of the business requirement.
• Working with the team to make sure the quality of code is maintained along with delivering the code on time.
• Fixing flow thru and other production issues.
• Understanding the functional flow of the application.
• Involved in preparation of design document.
• Code, test, debug, and maintain programs.
• Involved in weekly project status meeting.
• Mange offshore and continue on the left out work by the end of the day from offshore

Environment: ASP .Net 4.0, SQL Server 2008, MVC, Entity Framework, Fit and Fixture, Nunit, WCF, JSON, LINQXML, WSDL, SOAPUI, JAVASCRIPT, AJAX