SUMMARY

• Don is an author, speaker and product development expert.
• He is a battle tested technical Director of Product Management with great communication skills, an entrepreneurial background and a great track record for delivery.
• He has managed large products, portfolios, programs often managing many projects at a time.
• He is excellent at grasping and communicating complex business processes and technical architectures by simplifying verbally or creating stunning visualizations.
• He is equally adept at managing stakeholders, leading large technical teams.
• He has facilitated the design of exceptional user interfaces with prototypes, usability studies, and has convened user groups and beta tests to validate user experiences and collect user insight.
• He has a nose for data and hands on experience building relevant business intelligence or analytics to track product specific performance indicators or KPI.
• His time as a management consultant has honed his ability to assess, define and implement technology and process solutions to business problems.
• His track record in delivering effective technology solutions and his certifications have created opportunities to speak to groups about how to implement and execute at a high level using agile.

TECHNICAL SKILLS

• Programming Languages: PHP, Java, JavaScript, Dojo, JQuery, REST, SOAP, AJAX, JSON, AngularJS, ASP, C, SQL, R, Python, PL/SQL, HTML, UNIX C and Kourne shell scripts PASCAL, BASIC, Perl
• Data Technologies: SnowFlake, KSQL, Spark, Kafka, Nifi, Hadoop, Teradata, MongoDB, Redshift, MySQL, Oracle, DB2, Splunk, SnowPlow
• Certifications: PMI Project Management Professional (PMP), Certified Scrum Master(CSM), Certified Scrum Product Owner(CSPO), Certified Scrum Professional (CSP), Resonate, Lotus Notes
• White Papers: BPM and SOA the Perfect Storm, Socializing business communication with Web 2.0

PROFESSIONAL EXPERIENCE

Director of Agile Product Development

Confidential

Responsibilities:

• For this InsurTech Startup Don began as the lead technical product manager for mobile and took over as the Director of Agile product development.
• With the mobile team he led the redesign of the award winning mobile app, upgraded the underlying architecture while introducing new cost saving features.
• His experience with agile helped lead the selection and implementation of Jira. During his time he has developed the SDLC, implemented a product development process.
• While doing his he hired, managed and mentored a team of 15 product leaders.

Role: Digital Product Manager

Confidential

Responsibilities:

• For this bank Don worked to define the program road map for emerging features on the company’s award winning mobile product.
• His work included facilitating Design Thinking, Storyboard and user test sessions to deine/refine ideas and deliver within the Scaled Agile Framework within the agile release train to execute the roadmap.
• This included working within and across the release trains evaluating competing priorities and planning program increments.
• This road map he created and managed included several technology migrations and movement of key features to the mobile friendly platforms for use with IOS and Android.
• While delivering features in the mobile app spearheaded an effort to enable the mobile app to incorporate streamed data into its experiences.
• His multi - disciplined team worked to ensure that the data from the all over the enterprise was made available to reflect customer activity across platforms.
• In addition to defining the solution his team created an architectural pattern to enable Machine learning models, to rapidly improve accuracy of predicting user behavior through streaming events.
• Don’s ability to navigate across multiple data sources from Terradata, Redshift and Snowflake made it quick to assess performance of the products and review of analytics, from the data warehouse and data lake.

Founder,

Responsibilities:

• As the managing director Don serves as the Lead for the software strategy and integration.
• He works with clients to define what software and data will be needed and how the software and data is created or acquired.
• These activities include the assessment, definition and execution of product road maps.
• To execute and achieve the stated goals in the strategic road map the client’s current state is reviewed and they are advised on the best processes to achieve the desired results and the path for transitioning.

Project manager,

Responsibilities:

• Data Strategy: Analyzed current state of applications and data collection facilities across lines of business and within the organization and division specific goals. Analyzed the gaps and defined a strategy to enable ACS to unify and integrate disparate applications to enable a unified 360 view of customers. Defined the intermediate goals and longterm strategy with a strategic roadmap outlining the future data integration strategy for ACS including the meeting apps. The future state architecture included a significant cost savings and created additional revenue and member value opportunities. The roadmap defined the required integrations the technologies including BI tools, Data ETL tools, Hadoop and MongoDB
• Publishing API: Worked to create an interface connecting the Documentum based publishing document workflow, a Literatum publishing platform and custom built mobile research platform to a vendor for ecommerce transactions to facilitate the purchase of OpenAccess creative commons copyright licenses. Using ActiveMQ and java based REST API. Coordinated development roadmap, release schedule conducted User acceptance testing and API validations.

Confidential

Responsibilities:

• Lead the team in transition from waterfall SDLC to Scrum driving a more consistent delivery cadence and more valuable output in the implementation of several initiatives to reduce cost and increase operating efficiencies throughout the AARP’s volunteer programs.
• Lead the design development and delivery for enhancements to the volunteer portal and supporting volunteer information management systems used by these volunteer groups. Led the development of java based applications support over 65000 volunteers by collecting and distributing information about volunteer activities, locations, orders and courses being conducted by volunteers.
• As a product owner the key responsibilities included defining requirements/stories and working with the customer, scrum master, infrastructure and development teams to solidify schedules and reduce development and delivery timelines. Within the volunteer portal key initiatives that included the following sample:

Product owner Chief Technical Strategist

Confidential

Responsibilities:

• Critical Technology Acquisition Assessment: Worked with client and vendors first clarify business objectives, and business opportunities available.
• Determined the technical details and features required. Reviewed and interviewed sever software vendors to determine the market place and key niche players evaluating the capabilities of the vendors to deliver the desired system. Reviewed solution options and pricing and Facilitated a technology definition and selection session.