Global Principal Cloud/enterprise Architect Resume
PROFESSIONAL PROFILE:
Highly credentialed technical professional showcasing diverse operations engineering and Web/Cloud architecture experience. Demonstrating extensive background managing people, processes, and technology, as well as diagnosing and resolving complex technical and operational issues to produce positive results that ensure client satisfaction and increase efficiency and productivity. Directing multiple tasks effectively, mastering innovative software and tools, and recommending, designing, and implementing technology improvements on time and within budget. Top - notch customer interfacing experience, managing multi-level accounts and large clients.
EXECUTIVE CORE COMPETENCIES:
- Multi/Hybrid Cloud
- Project Management
- BCDR Strategy
- Big Data/AI/ML
- Monitoring and HA Design
- Global Solutions Delivery
- Data/DB Architecture
- Technical Documentation
- DevOps/CICD/IaC
- Container/Kubernetes
- Auditing and Compliance
- Networking
- Security and IAM Strategy
- Microservices
- Mentoring/Vendor Mngm
- Rapid Cloud Migration
TECHNICAL ACUMEN:
OS/Platforms: Windows, UNIX, Linux, HP3000 & 9000 (MPE/XL), Mac OS
Cloud Platform and Services: , Azure, AWS, GCP, Windows Azure Pack, AWS Outpost, GCP Anthos, VMware vCloud Suite (vSphere, vCloud Director, vCenter Site Recovery Manager, vCloud Networking and Security, vCenter Site Recovery Manager), Citrix XenServer, XenApp, XenDesktop
(NOTE: For the various cloud services below, I have different levels of experience working in different roles. While most of them were a production hands-on level experience, some are POC level hands-on and others are exploration/validation related activities to acquire the knowledge to recommend the right solutions to the client based on the industry best practices and compliance guidelines as a cloud architect.)
Azure Cloud Services: API Apps, Application Gateway, Service Bus, Azure Stack, Azure IoT Hub, AKS, CDN, Logic Apps, Scale Sets, VM Images, Web Apps and Web App for Containers, VMs, App Service, Container Instances, Service Fabric, Container Registry, Functions, Web Apps and Web App for Containers, Application Insights, Monitor, Security Center, ARM Templates, Automation, Resource Manager, Azure DevOps (Boards, Artifacts, Pipelines, Repos, Test Plans), Azure Arc, Azure Batch, Azure CycleCloud, Azure Pipelines, Visual Studio Online, Blueprints, Management Groups, Azure Policy, AutoScaling, ExpressRoute, Load Balancer, Site Recovery, Traffic Manager, Virtual Network, VPN Gateway, Azure AD and AD Premium, Active Directory B2C, Azure DNS, Azure AD Domain Services, Azure SQL, Cosmos DB, Database Migration Service, Databricks, Log Analytics, ML Services (e.g. Visual Search, Cognitive Services, Speech to Text), Media Services, Redis Cache, Synapse Analytics (SQL Data Warehouse), Blob, Storage Explorer, Data Factory, Data Lake Store, HDInsight, Event Hubs, Data Catalog, Azure Database for MySQL and PostgreSQL, Backup, Azure Migrate, Billing API, Cloud Shell, PowerShell, Key Vault, Storage Service Encryption, Information Protection, DDoS Protection, FW, FW Manager, Azure Bastion, WAF, Dedicated HSM
AWS Cloud Services: API Gateway, Application Discovery Service, AWS Source Repositories, CloudFront, ElastiCache, Route 53, Auto Scaling, EC2, ECS, Elastic Beanstalk, Lambda, AWS Server Migration Service, ECR, EKS, Step Functions, VM Import/Export, AWS Directory Service, Cognito, IAM, AD Connector, Managed AD, Manager, CLI, CloudFormation, CodeDeploy, CodeBuild, CodeCommit, CodePipeline, CloudWatch, Inspector, Key Management Service, Shield, Systems Manager, Manager, Trusted Advisor, FW/FW Manager, Database Migration Service, DynamoDB, RDS, Direct Connect, Elastic Load Balancing, Virtual Private Cloud, VPC Peering, Transit Gateway, EBS, Glacier and Glacier Deep, S3, SimpleDB, Storage Gateway, SQS, Amazon FSx for Lustre, AWS Data Pipeline, AWS Import/Export, AWS Schema Conversion Tool, AWS Snowball Edge, SNS, Elastic Transcoder, EMR, Glue, Redshift, Athena, ParallelCluster, SageMaker, SWF, AWS Batch, Outposts
GCP Cloud Services: Compute Engine, Cloud Storage, Cloud SQL, Dataflow, Cloud Run, Anthos, GKE, BigQuery, Cloud Functions, Cloud CDN, App Engine, Firestore, Cloud Spanner, Cloud Armor, Cloud DNS, Cloud Load Balancing, Cloud NAT, Network Intelligence Center, Traffic Director, VPC, Stackdriver, Cloud SDK, Cloud Build, Cloud Scheduler, Dataprep, Dataproc, Data Studio, Data Catalog, AutoML, AI/ML Services (e.g. Vision AI, Text-to-Speech), AI Hub, TensorFlow, Apigee, Cloud Endpoints, Cloud Data Transfer, Migrate for Compute Engine, Storage Transfer Service, Cloud DLP, Cloud HSM, Cloud KMS, Secret Manager, IoT Core, Cloud Deployment Manager, Cost Management, Cloud Shell
Cloud Migration Tools: CART, AWS Migration Hub, Application Discovery Service, Cloudamize, Turbonomic, CloudEndure, Server Migration Service, VMware Cloud, Azure Migrate, Azure Site Recovery, Azure Database Migration Service, GCP Migrate for Compute Engine, CloudPhysics, Migrate for Anthos, Stratozone, GCP Bare Metal (for Oracle RDBMS), Data Transfer Service, Storage Transfer Service
Other Cloud Platform/Software: Scalr, Flexera, Cloudtamer, Cloudchecker, Snow vCommander (Embotics), Aviatrix, Terraform Enterprise
IaC/CICD/Container Platform/Software: Terraform Enterprise, Azure DevOps, AWS CloudFormation, AWS CodeDeploy/CodePipeline/CodeCommit, GCP Deployment Manager, Scalr, Jenkins, GitLab, Docker, Kubernetes (EKS, AKS, GKE, PKS), Aqua, Twistlock, StackRox, Istio, Helm Charts, Prometheus
Server Software: SharePoint Server, MS Dynamics CRM, MS System Center (SCCM, SCOM, DPM), Exchange Serve, Microsoft DNS, DHCP, WINS, VMWare vSphere/vCenter, Allaire ColdFusion Server, Tomcat, WebSphere, WebLogic Server, Active Directory, ADFS
Testing/Monitoring Tools: Dynatrace APM, Load Runner, WebLoad, NetIQ, Argent, Keynote Systems, WebTrends, SolarWinds, CiscoWorks, MS Network Monitor, MOM, System Center Operations Manager, System Center Capacity Planner, HP SiteScope, OpTier, Tivoli TWS, SAvision Live Maps, Dell OpenManage, BMC Patrol, NetCool, Nagios, Remedy BEM, Gomez, HP OpenView Operations
Security Platform: Azure Security Center, AWS Security Hub, Azure Key Vault, AWS KMS, Azure Application Gateway, AWS Guard Duty, AWS Macie, Azure ATP, BeyondTrust ERPM (Enterprise Random Password Manager), Manageengine Self-Service Password, DUO authentication, SafeNet, SMS Passcode, Barracuda Firewall, Incapsula Cloud WAF, SiteMinder, Nessus Cloud
Languages and Dev Tools: .NET, C#, MS Visual Studios, MS TFS, VSTS, Active Server Pages, VB script, Java, J2EE, Java script, Windows Scripting Host, MS Visual Interdev, HTML, J++, Pearl, Visual Basic, C++, Ajax, PowerShell, Python, Jira, GIT, Eclipse, Crucible
Database Server: SQL Server, SQL Reporting Services, SQL Integration Services, AlwaysOn, TDE Encryption, Always Encrypted, Oracle, IBM DB2, NoSQL, Dell Litespeed SQL
Other Software: MS Windows Load Balancing Service, F5 BigIP, Alteon, Altiris Deployment Solution, Microsoft Office, MS Visual Source Safe, Adobe Photoshop, Adobe Image Ready, Macromedia Flash, DB Connect, ORACLE Client, Citrix Netscaler
Hardware: Servers (Compaq, Dell, ALR,AST,HP), Storage (Dell PowerVault, EMC, Compaq) Routers (Cisco) Switches (Cisco, Extreme, Alpine, 3COM), Load Balancers (Cisco, F5 BigIP, Alteon), Firewalls Checkpoint (Nokia, NetScreen), Intrusion Detection (ISS RealSecure (Nokia), PC Desktops (Dell, IBM, Compaq, HP, AST, etc.), Laptops (Toshiba, Compaq, IBM, etc.)
PROFESSIONAL EXPERIENCE:
Confidential
Global Principal Cloud/Enterprise Architect
Responsibilities:
- Provided thought leadership, project management, and architectural expertise to teams of engineers, developers, and vendors to successfully design and deliver reliable, scalable, and secure cloud and enterprise solutions.
- Designed and implemented Kubernetes architecture to support and host production grade microservices applications. (e.g. service mesh using Istio for service-to-service authentication, monitoring, communications)
- Designed and led a rapid migration of complex and critical on-prem workloads to the cloud using cloud native (e.g. AWS Migration Hub, Azure Migrate, Migrate for Compute, Migrate for Anthos) and 3rd party migration solutions (e.g. CloudPhysics, CloudEndure, Cloudamize)
- Designed scalable ETL/ELT architecture using cloud native and on-prem data/data warehouse/MPP services - (AWS Glue, Data Pipeline, EMR, RedShift, Step Functions, Lambda, Athena, S3, Azure Data Factory, Azure SQL/Synapse Analytics, Azure Data Lake Store, GCP BigQuery, Dataflow, Pub/Sub)
- Architected and implemented MLOps - Continuous delivery and automation pipelines in cloud native machine learning - (AWS Step Function, CodeBuild, Lambda, Azure DevOps, Azure ML, GCP ML with Kubeflow Pipelines, TensorFlow, Dataflow, Cloud Storage, AI Hub, Cloud Build)
- Recommended the solutions and established the Best practices for policy and configuration management with cloud managed services in hybrid-cloud environment using CI/CD platform (AWS Outposts, Azure Arc, GKE, GitLab)
- Designed and implemented a CI/CD pipeline with native cloud DevOps Pipelines and cloud containers as service - (AWS CodePipeline, CodeCommit, CodeBuild, ECR, Lambda, EKS, Azure DevOps, GCP Cloud Run)
- Led team of architects and engineers to migrating from manual deployments to automated, containerized deployments - (AWS ECS, EKS, Azure DevOps, GKE, Anthos, Container Registry, Cloud SQL, Firestore, Cloud Spanner, Cloud Storage, Spinnaker)
- Recommended the cloud monitoring strategy and implemented monitoring platform to monitor the compute resources footprints using cloud managed app services and cloud native monitoring services - (EC2, CloudWatch, Azure DevOps, Azure Monitor, GCP Cloud Functions, Pub/Sub, Cloud Scheduler, Stackdriver)
- Architected and implemented High Performance Computing and Parallel Virtual File Systems cluster deployment using CI/CD pipeline - (AWS ParallelCluster, Amazon FSx for Lustre, Azure Batch, AKS, VM Scale Sets, Cloud Deployment Manager)
- Designed and implemented Security controls and forensic analysis for Cloud native apps - (AWS Security Hub, Azure Security Center, GCP Cloud IAM, Cloud Armor, Cloud Endpoints, Identity-Aware Proxy, Audit and VPC Flow logs, Snapshots, Security Command Center)
- Evaluated and implemented de-identification and re-identification process and solutions of PII in large-scale datasets - (AWS Batch, API Gateway, Lambda, Azure Information Protection, GCP BigQuery, Cloud Storage, Dataflow, Cloud DLP, Cloud KMS, Cloud Build, Pub/Sub)
- Migrated the large dataset/big data workloads from on-prem to cloud - (EMR, HDInsight, GCP Bigtable, Dataproc)
- Designed and implemented complex hybrid and multi-cloud networking - (AWS Transit Gateway, Aviatrix)
Confidential
Chief Cloud/Enterprise Architect
Responsibilities:
- Designed and built cloud service models including Infrastructure-as-a-Service, Platform-as-a-Service, and Software-as-a-Service.
- Evaluated existing security controls for the following areas and recommended the latest cloud security technologies and best practices
- IAM Networking and Infrastructure
- Vulnerability Detection and Prevention Monitoring and logging
- Data/Database Protection Application Protection
- Incident Management Malware and virus prevention
- Forensics Human Threat Prevention
- Worked with internal security teams to modify and extend existing security policies to fit the cloud model.
- Optimized the existing security and monitoring platforms and extended/integrated them with the cloud platform leveraging the latest technologies that the cloud platform offers (i.e. machine learning, advanced threat analytics and reporting)
- Azure AD, AWS IAM, MFA, Azure Security Center, AWS Security Hub, WAF, Nessus, Azure Key Vault, AWS KMS, Azure Application Gateway, AWS Guard Duty, AWS Macie, Azure ATP, AWS Inspector, Threat Modeling Tools
- Cloud Assessment Tool POC - Agent and API-accessed based tool to scan and collect data from existing cloud and on-prem environments to dynamically output the recommendations of migration strategy based on industry best practices.
- Performed market research and worked with vendors to create reports on existing migration tools and capabilities, created features requirements docs, led developing POC level tool before deploying it to production (in progress)
- Multi-Cloud Management Platform (AWS, Azure, GCP, VMware (on-prem)) - Researched and evaluated leading multi/hybrid cloud management platforms and implemented them to provide the following capabilities and more:
- Governance Lifecycle Management
- Provisioning and Orchestration Inventory and Classification
- Cost Management Resource Optimization
- Identity, Security, and Compliance Backup and Disaster Recovery
- Recommended and published Hybrid and multi-cloud monitoring and logging patterns - (Azure monitor, Stackdriver, Prometheus, Pub/Sub, Anthos, Datadog)
- Established cloud billing/cost management and optimization best practices and processes - (GCP BigQuery, App Engine, Cloud Scheduler)
- Architected VM migration strategy and processes from on-prem to cloud VMs in multi-cloud environment and implemented/ configured Active Directory for VMs to automatically join a domain - (AWS Directory Service, AD Connector, EC2, SSM, AWS Connector for vCenter, AWS Server Migration Service, VM Import/Export, GCP Compute Engine, Cloud Function, Cloud KMS, Cloud Scheduler)
- Architected and implemented open hybrid and multi-cloud application platform that enables modernization of existing applications (AWS Outposts, Azure Arc, GitLab, Cloud Run, Anthos)
- Migrated on-prem data warehouse to cloud native and migrated on-prem MySQL to Cloud native SQL - (AWS RedShift, Schema Conversion Tool, Direct Connect, ELB, Directory Service, S3, Route 53, Cloud Watch, Managed AD, SQL Always On, Azure SQL Data Warehouse, Data Factory, Azure Blob, GCP BigQuery, Data Transfer Service, Terradata, Cloud SQL, Cloud Storage)
- Led a cross-functional team of engineers and developers to migrate internal SharePoint portal systems to scalable cloud platform.
- Built fault tolerant and elastic cloud infrastructure solutions for SharePoint farm using Amazon EC2, S3, Glacier, VPC, and RDS.
- Evaluated and ensured vendor readiness for hosting migrated high-volume and critical internal applications to AWS cloud.
- Implemented the base infrastructure/platform for the new cloud app with the optimized performance and highly available design - Route 53, ELB, CloudFront, Direct Connect, ElastiCache, RedShift, DynamoDB, S3, and Trusted Advisor
- Researched and tested the latest IAM technologies and solutions and implemented/trained/documented the strategy for the enterprise and cloud (Private and Public) environment - Directory Service, Directory Services integration for IaaS, PaaS and SaaS models, Federation/single-sign on, and Multi-Factor Authentication.
- Designed highly available and auto-scaling IAM infrastructure platform and implemented the custom self-healing monitoring platform to monitor the critical components of the entire IAM platform.
- Developed the automated management/maintenance processes using available services (i.e. Azure automation, PowerShell) and various 3rd party tools.
- Designed and implemented IAM in the cloud strategy to protect the critical backend data by using the latest encryption and firewall technologies - TDE, VM Encryption, SQL In-Transit Encryption, SQL Always Encrypt, WAF, Security Policies, and Custom Roles.
- Architected and managed business critical 24/5 real-time trading platform in on-premise/hybrid virtualized and cloud infrastructure to ensure high availability, scalability, and elasticity - Route 53, ELB, CloudFront, Lambda, Direct Connect, ElastiCache, RedShift, DynamoDB, Glacier, EMR, Glue, Sage Maker, and S3.
- Online wealth management with intelligent analysis using Machine Learning and Advanced Analytics (POC completed in Azure) - Azure ML Studio/ML Service, Databricks, Cosmos DB, AKS
- Implemented proactive applications performance and self-healing monitoring for critical applications - 3rd party (Dynatrace/Keynote), Trusted Advisor, Cloud Watch, MS System Center.
- To help detect errors early, save time, and reduces failures, continuous delivery with automated build and test mechanisms have been implemented for the applications/containers running in AWS - Cloud Formation, CodePipeline, CodeDeploy, CodeBuild, ECS, S3, NAT Gateway, Availability Zone, and RDS.
- To increase the speed and reliability of application/container deployment, a continuous build has been set up to produce container images and orchestration in Azure - ARM Templates, Container Registry, DevOps Pipeline, AKS, VSTS, and Application Insight.
- For multi-cloud strategy, architected and implemented the CI/CD pipeline using - Terraform, GitLab, Jenkins, EKS, AKS, GKE
Confidential, New York, NY
Cloud Infrastructure Architect | Team Lead
Responsibilities:
- Directed various technical projects through coordination with leadership, project managers, and developers to define architectural standards, operational deliverables, and project cost estimates.
- Led and coordinated cross functional teams including engineers, developers, and vendors to ensure that virtual servers, storage, network, and security needs are architected in Azure Cloud and NYC Private Cloud for total reliability, scalability, and performance.
- Established enterprise-wide standards and best practices, as well as recommended process improvements and enhancements.
- Designed and implemented highly available and scalable virtual infrastructure platform for internal and public-facing mission critical and highly transactional Web sites and applications.
- Led team of security engineers and architects to design, test, and implement security solutions and standards to meet the government security compliances (i.e. PCI, CIS, MAR, FISMA, NIST, ISO, ITIL, FedRAMP, and CobiT)
- Deployed and managed business critical Web applications in pre-production and production environments and ensured high availability and scalability of infrastructure platform for these environments.
- Configured, deployed, and maintained backup automation platform, application, infrastructure monitoring tools, and Multi-Tiered Highly Available Platform in Public and Private Cloud - SQL AlwaysOn, Windows Azure Resource Manager, Availability Set, Load Balancer, Traffic Manager, Site Recovery Service, ExpressRoute.
- Collaborated with developers and vendor support to troubleshoot critical production issues and implement resolution automation.
- Designed a highly available and scalable virtual infrastructure platform for internal and public-facing mission critical and highly transactional Web sites and applications.
- Proposed the most optimum technical solutions in order to drive industry best in class KPI and benchmark results.
- Re-architected highly complex Web applications in Azure to improve the reliability and scalability of the solution.
- Designed a secure platform for applications using Active Directory Federation Service and 3rd party multifactor authentication solutions.
- Successfully utilized performance monitoring to identify bottleneck and implement a solution for one of NYC’s most critical applications using System Center Ops Manager, 3rd party performance monitoring tools, and Azure Monitor.
Security Accreditation/IAM Strategy Architect
Confidential
Responsibilities:
- Led a team of security engineers and architects to design, test, and implement security solutions and standards to meet the government security compliances (i.e. PCI, CIS, MAR, FISMA, NIST, ISO, ITIL, FedRAMP and CobiT) using various tools and platforms - Nessus, Azure Security Center, VM Image, PowerShell, WAF, penetration testing tools, MFA, and ADFS.
- Researched and tested the latest IAM technologies and solutions and implemented/trained/documented the strategy for the enterprise and cloud (Private and Public) environments - Directory Service, Directory Services integration for IaaS, PaaS and SaaS models, Federation/single-sign on, and Multi-Factor Authentication.
- Designed highly available and auto-scaling IAM infrastructure platform and implemented the custom self-healing monitoring platform to monitor the critical components of the entire IAM platform.
- Developed the automated management/maintenance processes using available services (i.e. Azure automation, PowerShell) and various 3rd party tools (i.e. Lieberman Software ERPM for automated service password management and password/key vault, Manageengine Self-Service Password)
- Designed the overall strategy to protect the critical and private customer data by using the latest encryption and firewall technologies - TDE, VM Encryption, SQL In-Transit Encryption, SQL Always Encrypt, WAF (Barracuda, Incapsula), Security Policies and Roles.
- Worked with MS premier and product teams to design, test, implement, and document at-rest (TDE) and in-transit encryptions for the backend/data storage (SQL Always-On) in the cloud with performance optimized settings.
- Coordinated and worked with dev teams to design and implement the cloud-based document management system with auto-classification, search/index, auto scaling, and CRM integration - Azure search, ML/AI, Azure SQL.
Confidential, New York, NY
Enterprise Solutions and Infrastructure Architect
Responsibilities:
- Collaborated with senior management to develop long-term technology strategies and set standards for the enterprise-wide applications hosted in the vendor’s cloud infrastructure platform.
- Led teams of operations engineers, developers, and vendors to ensure that server, storage, network, and security needs were architected for total reliability, scalability, and performance.
- Architected and managed enterprise-wide migration of business-critical wealth management applications and ensured high availability and scalability of the infrastructure platform.
- Migrated 500+ distributed applications, 7400+ distributed servers with 1.7 PB of storage, and two IBM mainframes across five environments.
- Coordinated migration of telecom infrastructure supporting the branch voice network and call centers to successfully achieve improved availability and support, reduced operational risk, increased developer productivity, and lowered costs.
- Led the development and on-going maturity of automation, continuous improvement within vendor’s cloud infrastructure including but not limited to: physical hardware, load balancing, virtualization, application clustering, networking, storage, backup, replication, DR, systems monitoring, and management Integration and automation of multiple management and backend systems.
- Managed and coordinated projects to identify requirements and dependencies of wealth management applications and ensure a smooth migration into a new cloud-based and virtualized platform.
- Designed an enterprise infrastructure platform for business-critical mobile banking infrastructure components and applications.
- Ensured and evaluated vendor readiness for hosting highly transactional and critical mobile check scanning applications in both cloud and virtualized environments.
Confidential, New York, NY
Enterprise Monitoring Architect
Responsibilities:
- Led teams of operations engineers, developers, and vendors to design, develop, implement, and support the enterprise infrastructure and application platforms for one of the largest health care providers in the country.
- Coordinated with different applications owners to identify requirements and design/implement application performance monitoring.
- Facilitated integration and automation of multiple management and backend systems utilizing various software and languages.
- Integrated ticketing and management systems and enabled it with object level routing capabilities.
- Designed custom rules and management packs for critical in-house infrastructure systems and applications real-time monitoring.
- Integrated executive dashboards with company content management system to create real-time executive dashboards.
- Authored and implemented dynamic real-time geographical and datacenter live maps with drill-down capability.
Confidential, New Jersey
Infrastructure Architect | Systems Consultant
Responsibilities:
- Designed and supported highly available and geographically distributed infrastructure for some of the client’s most business critical and highly traffic transactional web sites and applications.
- Led teams of operations engineers, both on and offshore, to design, develop, and implement products and platforms.
- Coordinated interaction with product and ops teams to understand business requirements and devise solution strategies.
- Deployed and configured business and infrastructure products in pre-production/production environments.
- Configured and troubleshot web security in highly critical production systems.
Confidential, New York
SME / Systems Consultant
Responsibilities:
- Coordinated interaction with product and ops teams to understand business requirements and devise solution strategies.
- Designed monitoring and self-healing platforms to support highly available and geographically distributed infrastructure for some of the client’s most business critical and highly traffic/transactional web sites and applications (i.e. jetblue.com).
- Created and maintained custom monitoring and notification rules.
- Provided support for highly critical internal/external custom applications for flight/customer/reservation systems.
- Facilitated Highly Available Single Sign-On Team Sites using SharePoint 2007/2010: deployment, configuration, backup/restore, monitoring, and troubleshooting.
Confidential, Redmond, WA
Infrastructure Architect | Sr. Program Manager
Responsibilities:
- Designed highly available and geographically distributed infrastructure for some of Microsoft’s most business critical and highly traffic/transactional web sites and applications (e.g. Office Online, CRM Live, Dynamics Online, Office Live).
- Architected and implemented a custom platform/application monitoring and self-healing system using System Center 2005/2007 Operations Manager (one of the largest SCOM implementations to date - 200,000+ servers).
- Designed, developed, and implemented an end-to-end automated service management platform for deployment, security, monitoring, and self-healing.
- Conducted market and competitor research to develop detailed operations solutions roadmap. Designed highly available and geographically distributed SharePoint web infrastructure.
- Architected geographically distributed, highly available clustered web systems (built on SharePoint 2007) across multiple datacenters using Windows Server 2003/2008 clustering and SQL Server 2005/2008 replications.
- Initiated and organized Tech Talk series on IT operations engineering.
- Published guidance and best practices on security management, monitoring, and self-healing.
- Architected and implemented automated security (password/patch) and deployment management systems using System Center 2007 Configuration Manager, Altiris Deployment Server, WDS, and WSUS.
- Designed and deployed highly available solutions and infrastructures for Tier 1 telecom and Fortune 500 companies spanning diverse vertical markets using ASP.NET/Ajax and custom SharePoint web parts.