SUMMARY:

• Goal - focused technology leader with demonstrated success directing geographically dispersed, multidisciplinary, cross-functional teams at various state agencies.
• Accomplished tech lead, adept at overseeing the entire life cycle from initiation and planning through execution, testing, and successful completion.
• Effective communicator, accustomed to developing relationships with executive leadership, senior managers, cross-functional colleagues, clients, and vendors.
• Results-oriented, develop technology roadmaps, forecast future-state requirements, facilitate capacity planning, and determine agency needs to align with growth targets.
• Accomplished software professional with 14 years of software development and over 5 years of IT Applications/Operations Lead experience.
• Achieved great success using the most recent agile methodology techniques for performance checks. Resulted in monthly improvement up to 70% issue resolution within six months.
• Expert in introducing and implementing process improvements, standards and procedures resulting in staff level reduction for Confidential (IDR) and Iowa Veteran Homes (IVH).
• Experienced in managing diverse teams of full time and contract employees.
• Led a team to design services by streamlining and introducing new development procedures, and effective resource allocation, resulting in the ability to sustain more than 100 applications.

TECHNOLOGY EXPERTISE:

• Experienced in Leading IT onsite/remote teams for critical integration operations for multinational technology company
• Experienced in designing and implementing .Net, BizTalk and Dell Boomi based architectures for integration solutions
• Experienced in designing and developing schemas, maps, custom pipeline components, custom functoids, orchestrations, custom adapters and out of the box BizTalk Adapters like File, FTP, SQL, WCF, SOAP etc.
• Experienced in project development lifecycle, systems analysis, application development, project deployment testing, debugging and maintenance
• Experienced in ASP.NET, VB.NET, C#.NET, C++, with in depth exposure to web technologies such as WEB API, HTML, DHTML, Java Script, JASON/XML responses, MVC, ASP, JSP and databases like Oracle, SQL, MS Access
• Extensively employed .NET programming to create a GUI based interface development, Web Services, Web Applications and Windows Services
• Experienced in building solutions spanning multiple databases and multiple RDBMS environments

EXPERTISE AREA:

• Shared Services Implementation
• IT Roadmap Development
• Team Management
• Strategic Planning
• Release Management
• Transformation Initiatives
• Resource Allocation
• Relationship Cultivation

PROFESSIONAL EXPERIENCE:

Confidential, Painted Post, NY

IT Operations Lead

Responsibilities:

• Confidential Operations Support, leading onsite/offshore teams, coordinating all stakeholders for critical integration solutions for BizTalk applications, Dell Boomi interfaces and Control M jobs.
• Took the initiative to learn the Dell Boomi platform; a cloud based Integration, API Management and Master Data management tool, communicated with different stakeholders, cross-train team mates and clients to complete daily tasks and provide ongoing support.
• Managed multiple concurrent projects to troubleshoot and support BizTalk and Dell Boomi services and portal web applications.
• Communicated with client executives and stakeholders to gather and negotiate requirements, report status updates, and present demonstrations of prototypes.
• Monitor critical operations, allocate resources for troubleshoot sessions, and supervise teams for delivering time sensitive solutions.
• Partner with operations, project management, database administrators and other pertinent parties to design applications meeting the needs of the client as well as server upgrades and migrations as needed.

Environment: BizTalk Server 2013, Dell Boomi, Control M, SQL Server 2008, Team Foundation Server (TFS) Source Control, Service Now, Agile Methodology.

Confidential, Des Moines, IA

Application Development Team Lead

Responsibilities:

• Engaged by Confidential as Information Technology Specialist to manage, design and implement Microsoft .Net and BizTalk based secured communication systems for Data Operations.
• Mentor other team members for BizTalk solutions, yearly Business Rules changes and migration of BizTalk 2010 solution to BizTalk 2013 for 1040 paper income project
• IVH Applications System Support, leading application development, web hosting, database administration and helpdesk teams of 15 for over 100 applications.
• Took the initiative to learn the BULL system, an older but critical financial and residential system, communicated with different stakeholders, cross-train application developers and clients to complete daily tasks and provide ongoing support.
• Managed multiple concurrent projects to design and develop web services and portal web applications.
• Communicated with client executives and stakeholders to gather and negotiate requirements, report status updates, and present demonstrations of prototypes.
• Prepare project estimates, allocate resources, and supervise project teams.
• Partner with operations, project management, database administrators and other pertinent parties to design applications meeting the needs of the client as well as server upgrades and migrations as needed.

Environment: Microsoft C#.NET, VB.NET, COBOL, SQL Server 2005/2008, BizTalk Server 2009/2010, MS Visio, XML, XSLT, CSV, Visual Source Safe, Team Foundation Server (TFS) Source Control, Service Now, Agile Methodology.

Confidential, Des Moines, IA

Information Technology Specialist

Responsibilities:

• Led requirement gathering, business analysis, design and development efforts of entire BizTalk solutions to comply with federal and state data regulations for FDGS Withholding Export project.
• Communicated with senior leadership and program management to identify and minimize impacts to on-going projects.
• Managed environment activities with business owners and vendors to ensure smooth progression across the SDLC.
• Engaged in requirement gathering, business analysis, design, development, testing and maintenance of Modernized Electronic Filing (MeF), MeF Integration and MeF admin console. MeF is a BizTalk solution, to communicate with IRS for Business and Individual Income Tax electronic filings.
• Designed and developed the Declaration of Value (Real Estate Transfer Information) Service, by streamlining the processing of Declaration of Value (DOV) documents through electronic submission of the data to the Confidential using secure channels for 120,000 documents annually resulting in staff reduction of up to four FTE.
• Designed and developed IDR main projects such as IDR Voucher Payments Imaging, IDR Secure File Exchange (SFE), eSurvey, Tax Credit Award Upload Service, Wage Benefit Awards, Sales Tax Lookup, Retailers Motor Fuel Gallons Report, GLDEP (Govt. Liaison Data Exchange Program) Service and Eservices Accounts.
• Engaged with eServices team in setting up different environments such as development, test, UAT(User Acceptance Test) and production for external and internal IDR web applications and web services
• Designed authentication and security measures for both web application and web service. Created session and application objects for security to access different functions

Environment: ASP.NET, C#.NET, VB.NET, VB6, SQL Server 2005/2008, BizTalk Server 2009/2010, TWAIN Scanner Control, OCR(Optical Character Recognition), MS Visio, XML, XSLT, CSV, Altova XMLSpy, Altova DiffDog, Visual Source Safe, Team Foundation Server (TFS) Source Control, Service Now, Agile Methodology.

Confidential, Highland, IL

Software Engineer

Responsibilities:

• Resource optimization is achieved for Basler products particularly Frame Relays such as DGC-1500, DGC-500 and BE1-600DG by providing the technical services, complete control and management interface for downtime issues and events, root cause and corrective actions for BESTCOMS software.
• Engaged in requirement gathering, business analysis, design, development, testing and maintenance of Basler product i.e. BE1-600DG.
• Engaged in prototyping, screen configurations with databases, setting up clock data, refactoring device information, developing Mock Device for testing and leading team for creating binary protocol tests(Fitness Tests) for BE1-600DG Basler product.

Environment: Visual Basic .NET, MS SQL Server, MS Access, XML, CSV, PVCS version manager

Confidential, Edwardsville, IL

Project Leader/Application Developer

Responsibilities:

• Led Design, development, maintenance, administration and content management efforts for all CCRU Information Technology needs
• Led the team of 6 for departmental engineering projects such as floating concrete and building paper bridges designs for middle school children in order to stimulate their interest and enthusiasm for design, management and construction engineering
• Assisted senior engineers and professors in designing models for bridges
• Led the team of 6 for presentations, scheduling and inventory control for the Paper Bridge and Floating Concrete kits

Environment: ASP.NET, AJAX, ATLAS, HTML, VB.NET, JavaScript, MS FrontPage, Dream weaver, MS Excel