SUMMARY

• I have extensive knowledge and experience in all phases of software development life cycle that includes development, project management, project implementations, production support, Business/IT requirements gathering, software design, enhancements, Tech lead, resource planning and client interaction.
• Adaptability to any technology is my greatest strength. I have worked on several technologies including .Net UI development, Java, SAP business objects, BI reporting, and on batch side UNIX shell scripting, C programming, Oracle/DB2.
• 15 years of IT industry experience as Tech lead, Developer, Functional Area Lead, 24x7 Production support and Project Manager
• 10+ years of .NET Programming experience
• 10+ years of Oracle SQL Database programming, QA(Automation & Manual) & performance tuning
• 10+ years of Unix Shell and C/C++ Programming experience
• 3 years of SAP BI BW/BO ETL Process & reporting
• 2 years of Project management skills
• Several years of web, database, testing and other programming experience
• A team player with good communication and client interaction skills
• Planned & executed several training & course material for global team
• Several years of experience working with Global teams ( India, New Zealand, Japan, Egypt,Mexico)
• Chethana is currently in Frisco, TX, immediate available for interview ASAP

TECHNICAL SKILLS

Relevant Technical Expertise: .Net, Oracle (SQL, Stored procedures) Unix Perl/Shell utilities, C#, C++, C, SAP BO, Java, ASP/ASP.NET, Fortran, Pascal, COBOL,VB, Power Shell

Programming Languages: C#,C++,C,Java, Fortran,Pascal,COBOL,VB

Databases: Oracle, DB2, MySQL, MS SQL Server,Sybase,SAP BO/BW.

Tools: TFS, CVS, Git/Bit Bucket, Selenium,HP - ALM/QTP/Load Runner,Autosys HP-PPM,rLink,HP-ALM.

Web Technologies: XML, XSLT, JavaScript, JQuery, Python, HTML, CSS.

Platforms: Windows, Linux, Unix

IDE: MS Visual studio, Eclipse, Net Beans, Notepad++Testing framework Junit, TestNG.

Relevant Project Expertise: Application Development, Functional Area Lead/Tech Lead, Testing/Test Lead, Production Support, Project Management

Knowledge of: Amazon Web services, Python, Cassandra, No Sql, Jira

Methodologies: Agile, Scrum, Waterfall.

PROFESSIONAL EXPERIENCE

Confidential

Senior consultant

Responsibilities:

• Worked on WIXIX (Wisconsin Title XIX) Internet Based Billing (IBB) Project ( C#,C, Unix/Linux, Oracle, PowerShell, SQL, T-SQL, Autosys, Control-M )
• As part of the IBB team I worked on backend in C#, C and XML with Oracle DB and provided support for all enhancements.
• Forward Health interchange is the new internet based healthcare system that supports multiple state health care programs and Web services replacing the existing Medicaid Management Information. For Internet based billing(IBB project) I worked on ASP.Net Web forms for the project and it was designed using MVC pattern (Visual studio 2015 and .net framework 4.6 )
• Power shell was used for active directory verification and oracle log statistics.
• TFS, CVS for all code management.
• Control-M, Autosys & Tivoli for job scheduling
• Worked initiating and implementing multiple projects and Change controls with SAP BO error reporting for National Council for prescription Drug Programs (NCPDP) & IBB process.
• Worked from project initiation and was involved with BA’s from analysis phase to the testing and finally migration. As product owner of several enhancements provided support for warranty period adhering to SLA’s.

Confidential, Plano, TX

Senior Consultant/Functional Area Lead

Responsibilities:

• Worked with key stakeholders from the DE state providing them BI reports for Claims, Provider, and RX data. Several times these reports were for a state subpoena with a pending court case. (SAP BI, BO, BW).
• Supported DEXIX systems on call team as FAL for Claims, TPL, MAR and EVAL. ( C, Unix, Power builder, DB2 ).
• Worked on TMSIS project with CMS team and delivered key components of historic data files. ( C, Unix DB2 ).
• Created and provided Claims training material for new onboarding team members.
• Worked on the DEXIX legacy to DMES MMIS conversion project. As part of the TPL team I worked on backend in C and XML for state letters with Oracle DB.
• Tools used for the DMES project:
• Team Foundation Server (TFS) with MS-Visual studio 2013
• HP Application Lifecycle Management (ALM)
• HP Project and Portfolio Management Center (PPM) rLink (Based on iTrace concept used for requirements, requirement mappings, system object documentation and change orders)

Confidential, Frisco, TX

Test Automation

Responsibilities:

• Successfully trained a team of testers in Selenium-IDE and Selenium-RC (Web driver) with Java as programming language. Eclipse was used for Java coding. Xpath, CSS & HTML proficiency was required.
• Created and provided training material for Selenium-IDE, Selenium-RC (Web driver) & TestNG.
• Created test plan (Unit, Functional &Manual testing) for automated testing of online scheduling tool. TestNG frame work with JUnit/JUnit4 and NUnit were also used for end-to-end functional testing.
• Architect of designing Test framework and automated testing plan to simulate manual testing. Test suites with a series of test cases were created to simulate manual testing.
• Experienced in testing web applications, desktop applications, performance tuning, defect tracking, metrics & QA process.

Confidential

Tech Lead

Responsibilities:

• As Tech Lead participated in several requirements gathering session, was responsible for mapping requirements to technical specifications ensuring client’s system needs/requests are met.
• Responsible for meeting development schedules, ensuring technical solutions/specifications mapped accurately to design & requirements, Code migration walkthroughs, and Defect tracking.
• As part of Development team designed, developed, supported and implemented several RIS application projects. Perl scripts were used for batch programs on UNIX servers. Oracle database was primary for production & test servers.
• (Applications were coded in UNIX shell scripts, C# ASP, PHP. MS Visual studio 2005 with .Net framework 2.0 was used for development & debugging. Code migration & walkthrough were integrated in CA-Harvest tool.)

Confidential

Project Manager

Responsibilities:

• Managed production server migration project to a new UNIX server. This project involved managing global FTE’s, deployment of applications on to new servers, coordinate/monitor parallel cycles on old and new servers. Liaison between Application team and Server team.
• Maintained and monitored RIS (Retail Information Systems) team production tickets matrix for account dashboard. Created response time reports to client & management. MS Project was used for project plan, Project in Vision (PIV) for time tracking, billing and project reporting.
• Successfully managed resolving numerous outstanding production issues and test issues and set up a process/priority for migration of changes/fixes to production environment.

Confidential, Plano, Texas

Application SME

Responsibilities:

• Identified requirements, provided time-line estimates, created Statement of Work and Design documents for various RIS application change requests across different platforms.
• Responsible for complete application process & ownership during database refresh and database upgrade projects (PDM, CPS, Inventory management).
• As SME, proposed new initiatives/enhancements to clients for application feature enhancements and RIS system integration with other applications.
• As Application SME trained new team members, several knowledge transfers (CPS, PDM, Inventory Management, and Item Master). Created multiple audio & video tutorials for global teams.
• Worked with business users in requirement gathering sessions and planning new feature additions.

Confidential, Plano, Texas

Production Support

Responsibilities:

• Worked as part of support and on-call team providing production support to 50+ 7-11 IS Applications.
• Worked on several levels of production support.
• As Level-1 24x7 Production support, worked as primary point of contact handling multiple time sensitive critical production issues.
• As Level-2, assisted the primary team providing additional technical and system expertise to minimize response time in handling critical breakdowns.
• As Level-3, assisted Global teams through production issues and as an SME providing key information and projecting job cycle results downstream.
• Played key role as Application owner/SME in providing production support training for Best shore transition from New Zealand to India.

Confidential, Plano, Texas

Desktop support

Responsibilities:

• Worked as Level-1 technical support for Confidential team at Confidential . This involved supporting day to day end-user issues in the following areas: Network, Printers, Remote servers and secure application access.
• Used Service Manager Tool to track all user issues and assisted resolving issues with remote desktop access.