SUMMARY:

Obtain a position utilizing my experience and work in a good team of developers.

SKILLS:

C# and C++ knowledge

.NET

JavaScript and Java experience in developing applications

UML Tools

Real time software

SQL and database management

Windows, Linux, MAC

EXPERIENCE:

.NET Developer

Confidential, Montgomery, AL

Responsibilities:

• Write clean, scalable code using .NET programming languages.
• Remain up to date with the terminology, concepts and best practices for coding mobile apps.
• Develop technical interfaces, specifications, and architecture.
• Use and adapt existing web applications for apps.
• Create and test software prototypes.
• Develop client displays and user interfaces.
• Assist software personnel in handling project related work and other requirements.
• Coordinate with other software professionals and developers.

Area Team Coordinator

Confidential, Montgomery, AL

Responsibilities:

• Receives phone calls, emails, and web portal requests from customers requesting site service, enters service request details into the appropriate systems, identifies the appropriate service technician based on availability and proximity to service site using GPS assisted systems, and dispatches technician to the site.
• Monitors and stays abreast of all technician response times and activities, documents service progress in all necessary systems, and communicates follow - up with the customer.
• Coordinates and monitors equipment upgrade, and installation projects and maintains communication regarding project status with sales representatives, managers, technicians, and customers. Ensures that all systems information is complete, correct, and in accordance with established procedures.
• Establishes and maintains positive rapport with all salesmen, field service technicians, and customers.
• Performed well in an environment that values knowledge, involvement and achievement..

Help Desk Specialist- FAFSA

Confidential, Montgomery, AL

Responsibilities:

• Skilled at analyzing, formulating, troubleshooting and synthesizing.
• Performed well in an environment that values knowledge, involvement and achievement.
• Respected for personal qualities, including logical, intelligent, reliable and problem solver.
• Development preference for challenges involving knowledge, drive for perfection, logical thinking, and using empirical data to solve problems.
• Provided effective customer service to guest, staff and clients.