SUMMARY:

• Over all 7years of professional experience in analysis, design, Development and implementation of client / server and web based application using C# and ASP.NET with Microsoft Dynamics CRM / 2015/2013/2011/4.0 ).
• Extensive experience in developing dynamic web - based Client-Server applications, Multi-tier and Distributed architectures using Microsoft.Net related Technologies such as C#.Net, VB.net, ASP.net, JavaScript & HTML5.
• Experience in developing plug-ins, workflows, custom workflows and integrating CRM with internal/external applications using CRM SDK.
• Experienced online version of MS Dynamic CRM 2016 which showed a better advantage of solution deployment.
• Excellent Communication skills, interpersonal skills, leadership skills, cross-group collaboration skills, High Emotional Intelligence.
• Excellent problem-solving skills and the ability to think on feet, devise sound, practical, creative technical solutions and at times simple solutions to complex problems and issues
• Experience in customizing entities, views, ribbons, sitemap, business rules, business process flows and security roles.
• Support the deployment of Office 365, and performed support duties after migration.
• Worked on improving the performance of the product by using Load Balancers, various other Tool kits, debuggers and troubleshooting methods.
• Integrated Microsoft Dynamics CRM with other systems such as SharePoint, Microsoft Dynamics Great Plains (GP), Microsoft Dynamics Navision (NAV), Microsoft Dynamics Axapta(AX) etc.
• Experience integrating CRM with Outlook and Email Router.
• Experience in developing User Interface using ASP.Net and combination from end technologies using HTML5, CSS3 and Java Script.
• Worked on Application development using .NET framework 3.5/ 4.0
• Experienced in implementing using Agile and Sure Step methodologies.

TECHINICAL SKILS:

CRM Technologies: Microsoft Dynamics CRM 365, 2016, 2015, 2013&2011.

IDE: MS Visual Studio 2010 & 2012, 2015.

Programming Languages: C, C#, SQL

SQL Server Technologies: TFS, SSRS, SSIS and SQL Server Data Tools.

Web Technologies: HTML5, CSS3, Java Script, jQuery, Soap, Rest, XML.

Data Base: MS SQL Server 2014/2012, MS Access.

Other tools: Ribbon workbench, XRM toolbox, SharePoint, CRM OData Query designer.

PROFESSIONAL EXPERIENCE:

Confidential, Pleasanton, CA

MS Dynamics CRM Consultant

Responsibilities:

• Involved in requirements gathering, analysis and project planning.
• Customized MS Dynamics CRM 2016 application based on the business requirement
• Created organizations, business units, groups and their relationships
• Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM 2016, per their business process
• Customized Service module and contract templates, entitlement templates, Service Level Agreements and product catalogue according to the business process.
• Created various types of workflows based on requirements from service department.
• Designed plug-ins to populate case-id on creation of new case for service module.
• Implemented various aspects of CRM using traditional SDLC
• Created several client-side extensions using JavaScript, CSS and HTML5.
• Migration of data from Excel source to CRM using SSIS.
• Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for service management and opportunity management.
• Consumed lots of data to develop reports and dashboards to improve customer relationship based on some data strategies.
• Integrated with MSBI to support reporting, data analysis, and business planning.

Environment: Microsoft Dynamics CRM 2016, C#.NET, ASP.NET, Visual Studio 2012, MS Outlook, HTML5, JavaScript, JQuery, XML, Team Foundation Server 2010, SQL Server 2014 R2, SSRS

Confidential, Merrimack, NH

Microsoft Dynamics CRM Developer

Responsibilities:

• Requirement gathering, analysis and project planning.
• Developed Interactive UI Screens using ASP.NET, CSS, HTML and JavaScript.
• Created several plug-ins and workflows for enhancing the system and maintain data integrity.
• Upgrading Dynamic CRM from 2013 to 2015.
• Developed plug-ins, created workflow activities consumed MS Dynamics CRM web services using CRM SDK and configured the integration of MS Dynamics CRM with existing website.
• Created custom entities and attributes to meet business requirements.
• Wrote, debugged and deployed synchronous/asynchronous plug-ins using Visual Studio to coordinate the incident-cases in service module
• Worked on rules to group the people with similar skills into resource groups using a service scheduler
• Creating SSRS reports for service module and financial data using joins and pivot tables.
• Used MS Dynamics CRM 2015 to customize system components such as forms, views , entities , attributes, relationships, and entity mappings according to entities in real estate domain based on some business stories.
• Implemented CRM using Scrum methodology leveraging the iterative nature Worked on Plug-in, Parallel Workflows, Business rules and Business Process flows to automate the business processes
• Worked on Site Map editing and Ribbon customizations and Solutions.

Environment: Microsoft Dynamics CRM 2015, MS Dynamics CRM SDK, C#.Net, Asp.net 4.0, JavaScript, HTML, XML, Visual Studio 2012, SQL Server 2012, SSRS

Confidential, Plano, TX

MS Dynamics CRM Developer

Responsibilities:

• Installed and configured On Premise MS Dynamics CRM 2011 system for development and testing, configured server instance, created organizations.
• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2011 system.
• Customized and designed various entities, relationships and work-flows based on business requirements
• Generated various reports with drilldowns, calculated members, dropdowns from the cubes by connecting to Analysis server from SSRS .
• Provided CRM end user training for case and service managements for department staff.
• Develop plug-ins to synchronize/update payment details to CRM system.
• Involved in integrating CRM with SharePoint for document and record management
• Provided technical guidance to the team and participated in several sessions of code review
• Assisted the team in basic automated testing and deployment of the solution.
• Created MSCRM synchronous and asynchronous workflow/Dialog and Plug-in for customer, e-medical and other entities.
• Assisted in implementing the CRM in Agile(SCRUM) SDLC
• Implemented data strategies in accounts to improve overall customer satisfaction.
• Used JavaScript on Load, Save and Changed event of CRM control.

Environment: Microsoft Dynamics CRM 2011, C#.NET, ASP.NET, Visual Studio 2012, MS Outlook, HTML5, JavaScript, JQuery, XML, SQL Server 2014 R2, SSRS

Confidential, Houston, TX

.NET Developer

Responsibilities:

• Worked on N-tier architecture consisting of Presentation, Business, and Data access layer coded using C #.
• Developed and implemented various Web forms and User controls using ASP.NET, C#.NET, and JavaScript.
• Used various data control and display elements like Data Grids, Data Sets, Data views, Data Adapters to extract data from the backend.
• Designed and developed Web-services using C#.NET, ADO.NET and XML to handle online transactions with central database.
• Developed reusable UI widgets such as the navigation menus.
• Used .Net Validation Controls for validating different controls and JavaScript for client side validations.
• Documented with UML Design Patterns.
• Designed of WCF based Service, Data, Fault and Message Contracts.
• Used AJAX for dynamic web pages.
• Grid view sorting and Paging were properly deployed.
• Utilized ADO.NET technology extensively for data retrieving, querying, storage.
• Contributed to the design databases for several modules and developed Stored Procedures, triggers to be used by the application.
• Used Windows Communication Foundation (WCF) to connect the front end to the database.
• Implemented support for transactions using ADO.NET Objects.
• Analyzed & reviewed the code for possible performance optimization, and implemented them for better page response & to lower the load on web servers.
• Developed custom User Controls SharePoint Web Parts.
• Coded utility classes to interact with SharePoint Lists to fetch configuration values.
• Used extensively jQuery& JavaScript for client side validations and access data within the HTML controls.
• Implemented Grid Views & Repeaters to populate & show data.
• Analyzed the SEO recommendations and implemented them in context with the application.
• Created & deployed the robots.txt & sitemap.xml for the site.
• Developed a .NET Console application to generate category specific generic menu pages dynamically using the Menu XML.
• Developed Admin Tool to configure the page meta-data depending on the dynamic category pages.
• Involved in different types of testing (unit testing, application testing).
• Acquired ability to easily learn new tools and programming languages as well to adapt to new challenges.

Environment: Visual Studio 2008, ASP.NET, C#.NET, AJAX, Agile, Web services, WCF, WPF, IIS, XML, JavaScript, JQuery, ADO.Net, MS SQL Server 2008.

Confidential

.NET Developer

Responsibilities:

• Implemented the project using C#.Net (Win Forms) and back-end database as Microsoft SQL Server 2008.
• Understood and analyzed the client's requirements and involved in GUI designing of the application.
• Participated in various Client meetings with the team and the Project manager to discuss improvements/amendments in the development of the section.
• Developed win forms using C# environments and ADO.Net.
• Used custom Data Grid, Dataset, and Data Reader to retrieve, display and manipulate data.
• Designed Administrator pages to handle overall application.
• Used Data Controls to retrieve, display and manipulate data.
• Configured security features for the application using integrated windows authentication.
• Involved in database design, writing stored procedures using T-SQL.
• Implemented Optimized SQL Stored Procedures
• Developed RESTFUL Web services, Web APIs, and other back end components.
• Implemented Microsoft ASP.Net AJAX Extender Controls like AutoComplete, Animation, Drag Panel, and Calendar controls to provide a rich and user friendly user-interface.
• Used ASP.NET AJAX and updated web pages to implement the AJAX functionality to enhance the application
• Involved in database operations using ADO.NET.
• Designed and developed web forms using user ASP.NET controls Server Controls.
• Extensive use of Web Services, SOAP, XML, XSL to expose the reports to facilitate information sharing.
• Designed and developed .NET components using VB.NET and XML to communicate with Web Services.
• Worked on ASP.NET features like state Management, caching features, configuring optimizations and securing web application

Environment: C#.NET, Microsoft .NET Framework, Web API, ADO.NET, SQL Server 2008/2005,visual studio 2008, HTML, JavaScript, Windows NT, Reporting Services (SSRS).