Shift Supervisor Resume

SUMMARY

PEGA Certified Systems Architect with experience in software design, development and maintaining of BPM application using the PRPC v8 tool.
Experienced in Agile/Scrum Methodologies, flows, flow actions, activities, data integration, decision tables, OOTB methods/functions, and UI. Also experience in Hibernate and Spring MVC & full - stack Java.
I am excited about PEGA software development and how it brings excellence, order, and coherency to its company.
I believe that my detailed, meticulous personality, organization & administrative skills, desire for excellence, and strengths of responsibility & dedication are invaluable assets and am currently seeking an entry level position as a Pega developer.

PROFESSIONAL EXPERIENCE

Confidential

Shift Supervisor

Responsibilities:

Team lead responsible for implementing training of new hires. Facilitate cash management. Lead training and long-term employee coaching for established team members.
Establishing performance metrics for team, identifying performance areas, creating solutions for success.
Leadership of store operations, partner relations, customer connection and inventory management.
Philanthropic measures in local community through FoodShare program.
Project lead for multiple assignments and staff teams.

Confidential

Director of Operations

Responsibilities:

Curriculum development & facilitation - created and implemented training for staff and volunteers.
Coordinated logistics for weekly services, conferences, seminars, and meetups.
Managed financial components for program purchasing contracts. Discovered and resolved accounts receivable issues.
Developed and implemented accounting strategy for program budgets. Developed and implemented start-up plans for program operations and employment.
Developed curriculum and training/on-boarding processes/sustainment training. Created and monitored social media platforms and presence for facility at state and local levels.
Coordinated philanthropic initiatives within local community. Established, cast vision, launched & maintained new initiatives. Created vision for ministry teams, leading them to success.
Developed leadership teams and coordinated vacation time for team members. Mentored youth and young adults helping them to become their best self.