SUMMARY

• 6+ years of Experience in analysis, architecture, design, development, and testing of web and windows applications using Confidential Technologies like .NET, MS Dynamics CRM and SQL Server.
• 5+ years of experience in Customizing & Configuring Confidential Dynamics 365(2016), CRM 2015,2013 & 2011.
• Experience in Dynamics CRM Planning, Customization, Configuration, Deployment and Upgrading.
• Involved in creating an external application for our organization by using CRM itself as a platform & integrated our website to CRM with proficiency in C#.NET, ASP.NET, Web Services, WCF, LINQ, ADO.NET.
• Pleasant experience in Database Systems & programming, Confidential - SQL queries, writing Functions, Triggers, Views, Joins, Query Optimization, Performance Tuning, Stored Procedures using SQL Server 2014/2012/2008 and developing dynamic reports using SQL Server Reporting Services(SSRS) & good ability in SSIS Integration.
• Strong understanding of .Net Framework, Base class libraries, CLR, Design patterns and SOA architecture.
• Experienced in working with teams comprising of IT Project managers, Software Developers, QA Analysts, Documentation Specialists and Support Analysts covering the entire life cycle of a project’s planning, delivery and implementation. Good Understanding of both business processes and Technical development.
• Hands-on experiences in developing Web/Windows applications using C#, ASP.net, ADO.net, SQL Server.
• Experienced in Confidential -SQL in SQL Server 2008 with creating Tables, Stored Procedures, Views, Triggers and User Defined Functions (UDFs)
• Strong experience & understanding implementation of Test Methodologies (Agile & Sure Step) & knowledge of modern software development processes, including Bug Tacking, Release management, Requirements etc.
• Experience in Dynamics CRM Data integration towards import/export of data using SSIS and custom application development and deployed experience of Onsite/Offshore global delivery models using CRM.
• Hands on experience in SharePoint and Outlook integration with Dynamics CRM.
• Experience in developing multi-tiered and distributed architectures using .NET related technologies such as C#, ASP.Net, ADO.Net, AJAX, JavaScript, WCF, SOAP and XML Web Services.
• Hands on experience on Dynamics CRM forms customization using JavaScript & integration of CRM with other web/windows applications & monitored SharePoint integration with CRM for document management.
• Widespread of CRM Functionality Experience in Plug-ins, Actions, Dialogs, Workflows, Custom Workflows, Views, Dashboards, hierarchal Relationships, Import and Export Data, Security/Ribbon Customizations, Site Maps, Auditing, Business Rules, units, processes, profiles & integrating with internal/external applications.

TECHNICAL SKILLS

ERP Technologies: Confidential Dynamics 365(2016), CRM 2015, 2013, 2011

Languages: C#.NET, VB.NET, C, C++, JAVA, SQL, Confidential -SQL

.Net Technologies: ASP.NET, LINQ, C#.NET, VB.NET, WCF, Web Parts, LINQ, WPF, .Net Framework

Web Technologies: HTML, CSS, AJAX, JQUERY, Web Services, SOAP, REST, Silverlight, JavaScript, WSDL, XML.

Data bases: SQL Server 2005/2008/2012/2014, Oracle 9i/10g, IIS, MS Access, DB2

Tools: XRM toolbox, North52, CRM Snapshot, CB replicator, Ribbon Workbench.

GU/IDE: Confidential Visual Studio 2003/2005/2008/2010/2012, Eclipse

Reporting & ETL: SSIS, SSRS, Crystal Reports, Business Objects

Operating Systems: Windows XP/ VISTA/2000/ 2003/Windows 7/8/10, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

MS Dynamics CRM Developer

Responsibilities:

• Involved in story discussion with Business System Consultant and Client to create stories for each Sprint.
• Customize the CRM application with Custom Entities, Custom attributes for individual business units with the help of XRM Libraries based on the business requirement.
• Develop application solutions to meet client needs using the Confidential Dynamic CRM customization Tool, Workflow tool and SDK.
• Assigned Role & Access based Security Roles to users/teams based on least privileges they need to work on.
• Customized Dashboards based on the custom Reports and charts created Used Visual studio test project and performed unit testing including both automated and manual testing.
• Involved in Dynamics 365 data capture, integration, auditing, data mapping, importing data and creation of interfaces
• Designed the web UI using ASP.NET MVC5, HTML5, JQuery, CSS, grid controls.
• Used Advanced Find feature of MS Dynamics CRM and created multiple views of System entities.
• Used XRM.page object model to trigger JavaScript’s in Form Onload Event, Onsave Events & Field Onchange
• Downloaded & used addon XRM toolbox to disable default modules, add new Modules/Groups/Entities.
• Created business units, groups and their relationships & routed queues to specific user/teams.
• Used Contextual documents feature which allows CRM users to open and work on various office apps like SharePoint, OneDrive for Business and Office 365 Groups for any CRM record within CRM.
• Worked on Premise, Upgrading CRM 2013 into dynamics 365 online.
• Worked on Business logic coding, testing and UI Design. Extensively worked in the MVC design pattern with Razor engine for the better website performance.
• Worked on custom Word & Excel Templates within platform to get analysis, insights directly into sales process & efficiently manage sales forecasts by also extracting data from CRM into standard word, excel docs.

Environment: Dynamics 365 online, CRM SDK, Confidential .NET 4.6, C#, SQL Server 2014, LINQ, ASP.NET MVC5, Visual studio 2015, JavaScript, JQuery, Virtual machine, XRM toolbox.

Confidential, Madison, WI

MS Dynamics CRM Developer

Responsibilities:

• Designing systems, modules & created business flowcharts to transform business requirements into technical specifications & Integrated data from customized entity form to web services using HTML, JQuery & AJAX.
• Responsible for data modeling and creating relationships between custom entities (E-R diagrams)
• Built & published interactive Forms, Views, Workflows & Reports around customer needs for an interface.
• Implemented Gap analysis for finding out the required number of customizations needed to meet the client requirements. Created a detailed project plan which includes tasks based on their priority.
• Created Filtered views to securely retrieve data for custom SQL-based reports, and display reports to a user based on their security role & Generated Sales Reports for statistical analysis of data Confidential user level using SSRS
• Resolve technical issues of varying complexity through an in depth understanding of CRM/.Net and engaging appropriate resources depending on Service Level Agreement. Configured CRM with Outlook 2013.
• Design, Customize & Implementation of custom MS Dynamics CRM plug-ins, workflow’s, CRM Forms, Ribbons, Sitemap, Dialog for butter GUI experience and developed custom JavaScript and JQuery libraries.
• Customized Dashboards, Workflows & Plugin for automated processes, based on requirement from sales & marketing department to increase visibility and efficiency by adjusted report heritage with team using them.
• Worked on Kingsway Soft for migrating data to MS CRM from SQL and generating reports using SSRS and experience in configuring MS CRM with MS outlook and SharePoint Integration.
• Implemented Solutions to carry out the work when Application migrated from CRM 2011 to CRM 2013 and from CRM 2013 to CRM 2015.Also Worked on Tablets and Mobile platforms with CRM.
• Created and validated Views, User Controls, Models, View Models and Controllers using MVC5 Framework with Razor Syntax and Used jQuery for Client-Side Scripting.
• Facilitated CRM Snapshot solution from Cobalt that allows users to create onsite backups of data, recover deleted records and create copies of existing records by customizing Snapshot to our specific organization.
• Worked on Nested Quick Create Forms which enables users to create multiple records from single screen.
• Built Rollup Fields to know how many active cases a contact has and total forecast opportunity revenue for an account across each active opportunity also written specifications for customizations & system integration
• Used add-on product called North52 which allows users to create Advanced formulas, schedules & Smart Flows within CRM and aims up to 10 times more productive when using Dynamics CRM.

Environment: Confidential Dynamics CRM 2013, Confidential Dynamics CRM 2015, CRM Snapshot, C#.NET, ASP.NET, Visual Studio 2012, MS Outlook, HTML, AJAX, Servlets, JavaScript, JQuery, XML, SQL Server 2012 R2, SSRS, North52

Denver, Co

Responsibilities:

• Assisting in evaluating business processes & performed feasibility studies on client's business requirement for implementation & Created a detailed project plan that includes estimates & timeline for the tasks.
• Involved in Confidential Dynamic CRM 2013 Customization and Configuration.
• Written conditions within the field/form level without using programming with the help of Business rules
• Create Plug-ins and custom pages for enhancing the system and maintain data integrity.
• Implemented Web resources to display external content within CRM and perform actions Confidential form/field level.
• Promote reusable code and easy maintenance with development & created some Calculated fields.
• Develop custom .Net web forms, web pages and integrations using ASP.NET, AJAX and Silverlight when requirements may not be met through customization.
• Used CB replicator tool where user security roles are carried forward to SharePoint every time certain privileges are granted in CRM, they are automatically replicated into SharePoint.
• Proficient in designing & deploying Plug-in and Workflows to meet Business Process Flow requirements using CRM SDK & C#.NET. Also, Resolved and assisted with escalated software application issues as needed.
• Created User Defined Functions, Stored Procedures and Views using SQL Server 2012.
• Knowledge of developing and maintaining Access controls in CRM based on users and roles.

Environment: Confidential Dynamics CRM 2013, MS Dynamics CRM SDK, C#.Net, Asp.net 4.0, MS Outlook, IIS 7.0, JavaScript, HTML, XML, Visual Studio 2012, SQL Server 2012, CB replicator

Confidential, Seattle, WA .

MS Dynamics CRM Developer

Responsibilities:

• Involved in implementing Confidential Dynamics CRM 2011(Configuration/Customization).
• Communicated with business users to gather business requirements about customization of new CRM system
• Designed Sales Module using plugins, workflows and other CRM customizations & worked with Custom Dashboards and SSRS Reports varying degree of complexity.
• Experience in XML technologies like DOM, XML Schema, DTD, XSLT, SOAP, WSDL, Web Services and WCF Services
• Used XRM to access CRM Entities, Fields & perform client custom validations along web service integrations.
• Involved in customizing workflow which provides Supplier’s Processing Platform case handling functionality.
• Involved in WCF Services (SOAP) design and deployment for integrating web application with CRM parallel to design and development of REST service using Web APIs.
• Integrated Ribbon Workbench to avoid tie-consuming task of editing RibbonDIff Xml quickly and performing customizations to command bar by moving common buttons out of the overflow or hide buttons that are not needed. Also, Integrated CRM 2011 with Outlook 2007 and offer a consistent, familiar user interface.
• Used CRM web service and developed a custom service using WCF to provide extended functionalities to the common methods of CRM & integrated CRM with SharePoint for document and record management.
• Implemented User Interface in Model-View-Controller Architecture which accomplishes a tight and neat coordination of JSP, Servlets, Java Script, XML, AJAX, HTML & Created client-side extensions using them.
• Gained proficiency in developing complex coding skills using CRM SDK and C#.NET for development of Plug-ins, Custom Workflows, JScript and Out of the box Actions.

Environment:  MS Dynamics CRM 2011, Visual Studio 2010, C#.NET, WCF, REST, SOAP, Web Services, Web API, JavaScript, AJAX, MS SQL 2008 R2, XML, HTML, CSS, Windows Server 2008 R2, Ribbon Workbench.