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Microsoft Dynamics Crm Developer Resume

Louisville, KY


  • Around 10 years of professional experience in developing Dynamics CRM and .NET based software solutions using Microsoft technologies like Visual studio, .NET Frameworks, VB.NET, C#.
  • Experience in Microsoft Dynamics CRM 2011, Microsoft Dynamics 2013, Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM 365.
  • Experience in using Microsoft Dynamics CRM SDK, Data Migration Tools, Kingsway Soft and Scribe etc.
  • Experience in Microsoft Dynamics 365 v9.0, CRM 2016, 2015, 2013, and 2011.
  • Experience with various software methodologies like Agile/Scrum, Test - Driven and Domain-Driven.
  • Development and Implementation of Web Applications and Windows Applications using various Microsoft technologies.
  • Experience in Microsoft Dynamics CRM 2011, Microsoft Dynamics 2013, Microsoft Dynamics CRM 2015 and Microsoft Dynamics CRM 365.
  • Experience in using Microsoft Dynamics CRM SDK, Data Migration Tools, Kingsway Soft and Scribe etc.
  • Developed C# plug-ins for several Microsoft Dynamics CRM solutions.
  • Experience in Software Development Lifecycle (SDLC) using various software development methodologies like Waterfall, Agile.
  • Good experience in creating and managing Entity Relationships& Relationship Behaviors, Form Customization, View Customization and Ribbon Customization using Ribbon Workbench and Ribbon editor.
  • Technical experience of building application on Microsoft Technology Stack using technologies such as: C#.NET, ASP.NET, ASP.NET MVC, WCF, Silverlight 5.
  • Proficiency in creating, exporting and importing Managed Solution and Unmanaged Solution to transfer customizations from one environment to other.
  • Hands on experience in reports development using SQL Server Reporting Service (SSRS), Crystal Reports and experienced in developing integration packages using SQL Server Integration Service (SSIS).
  • Developed custom applications using SOAP and REST based CRM Web Services.
  • Good experience in writing complex JavaScript for form level validation, record creation and getting data using AJAX/JSON call using CRM web services and OData Queries.
  • In-depth practical knowledge of all modules and features of Microsoft Dynamics CRM 2015, 2013, 2011 and 4.0 versions and have good exposure in other areas of project execution like Customer facing, Requirement gathering and analysis, Consulting, Solution Designing, Documentation, Implementation, Development and support of Business Solutions.
  • Proven ability to analyze problems, root causes and develop innovative solutions to business challenges and streamlining operations.
  • Performed gathering of business requirement needs and translated into Microsoft Dynamics CRM functions
  • Good Experience in installation of CRM application in Data Center Environment (Standalone, Role Based Installation both Front End and Back End Server Role) and Configuring Network Load Balancer (NLB), Internet Facing Deployment (IFD), Creating Active Directory instances, configuring Active Directory Replication to a Standby AD Server, Enabling Windows Cluster and SQL Cluster for CRM Databases.
  • Ability to interact and communicate professionally and effectively with management, co-workers and others at all technical skill levels with substantial exposure to project-based work structures.


Microsoft Technologies: Microsoft Dynamics CRM 365/2016/2015/2013/2011 ,.NET Framework 2.0/3.0/3.5/4.0 , ASP.NET, ADO.NET, Web.

Web Technologies: HTML, JavaScript, VBScript, XML, CSS.

Languages: C#, VB.Net, C, T-SQL, PL/SQL

Database: SQL Server 2015/2013/2010/2008 , Oracle 11g/10g

Development Tools: MS Visual Studio 2017/ 2015/2013/2010/2008 , Ribbon

Version Controller: Team Foundation Server (TFS), Tortoise SVN

Reporting Tools: SQL Server Reporting Services (SSRS), Crystal Reports 10/11

Web Servers: Internet Information Services (IIS) 7.5/7.0

Operating System: Windows 10, Windows 8, Windows Server.


Confidential, Louisville, KY

Microsoft Dynamics CRM Developer


  • Responsible for the design, development, and on-going support of custom applications and objects within Microsoft Dynamics CRM 2016 and Microsoft Dynamics CRM 365.
  • Work with team members and independently to develop and configure Microsoft Dynamics 365.
  • This work would include Customization of entities, Plug-in and Workflow development using C# and VB.Net, JavaScript development and security configuration. The incumbent may also assist the team with code migration of the Dynamics solution as well.
  • Utilize Microsoft Visual Studio 2013/15/17 team edition to develop and maintain code bases including branching, merging and code builds.
  • Customizing built-in entities such as Accounts.
  • Developing and deploying unmanaged Dynamics Solutions.
  • Developing complex business rules using VB.Net, HTML, JQuery, JavaScript, Angular JS and CSS.
  • Creating and Customizing Dynamics forms.
  • Creating Custom Entities, Custom attributes for individual business units in Dynamics CRM, per their business process Customized Workflows and Plugin for automated processes, based on requirement from department to increase visibility and efficiency.
  • Calling Dynamics REST web services from JavaScript.
  • Designing the front end of application, using JavaScript and AngularJS.
  • To generate weekly, monthly and yearly business reports and developing SSRS reports for business.
  • Once development is done, the work must move for testing and production, create unmanaged solutions and move them from once instance to another instance

Environment: Microsoft CRM 365/2015, CRM SDK, Microsoft SharePoint, Microsoft .NET, C#, SSRS, SQL Server, Entity Framework, Visual studio 2017/15, VB.Net, JavaScript, Angular JS, jQuery, HTML, CSS.

Confidential, San Ramon, CA

MS Dynamics CRM Developer


  • Customize Dynamics CRM entities, create multiple forms (security based) on entities, add custom JavaScript on form events, and add web resources, navigation links to achieve the business Power Apps Cloud requirements.
  • Configuration of MS Dynamics 365 financial and Customer support with Microsoft Outlook 2013
  • Developed business SOAP Protocol Oracle 11g objects using C# for Services Module.
  • Implemented various integrations for the Custom entities and forms using External Web API.
  • Integrated Custom WCF Service with Azure other applications.
  • Worked on setting up relationship between System & Custom entities
  • Design and develop REST service using Web APIs.
  • Design and Developed SQL stored procedures
  • Used CRM web service Power Apps and Java Script developed a custom service using WCF to provide extended functionalities to design and customize CRM forms, ribbons, site map, workflows, Dialogue etc.
  • Used Advanced Find feature of MS Dynamics CRM 365 and created multiple Azure views of API services T-SQL System entities
  • Generated Sales Reports for statistical analysis of data at AJAX user level using SSRS
  • Installed and Power BI configured MS Dynamics CRM 365 system for development and Ui testing, SOAP Protocol configured Oracle 11g Migrating server instance created organizations.
  • Created custom dashboard, create custom Ribbon button and configured sitemap using Pragma toolkit.
  • Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM/XRM 2013 system.
  • Created several plug-ins and Power BI workflows for enhancing the system and maintain data integrity.

Environment: Microsoft Dynamics 365 v9.0, Dynamics CRM 2016, C#, JavaScript, Azure web components, Ribbon workbench, Visual studio 2015.

Confidential, San Jose, CA

Microsoft Dynamics CRM Developer


  • Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2013 system.
  • Installed and configured MS Dynamics CRM 2013 system for development and testing, configured server instance, created organizations.
  • Discussed the requirements with end user and propose solutions to achieve business goals.
  • Customized system entities and custom entities to meet the business requirements.
  • Integrated MS Office Outlook 2013 with MS Dynamics CRM 2013.
  • Integrated and monitored SharePoint 2010 integration with CRM 2013 for document management under different site security settings.
  • Created several plug-ins and workflows for enhancing the system and maintain data integrity.
  • Created custom asp.net pages and configured forms and views for new modules to be added to MS Dynamics CRM system.
  • Used SSRS create reports in the system to provide accurate data for business decision making.
  • Created custom dashboard, create custom Ribbon button and configured sitemap using Pragma toolkit.
  • Used Bing Maps API to design and develop dashboards to display incoming customer requests and update address coordinates in the Microsoft Dynamics CRM 2013.
  • Suggested several security policies on various entities in the system to manage and implement appropriate access controls
  • Develop plug-ins to synchronize/update payment details to CRM system.
  • Provided technical guidance to the team and participated in several sessions of code review

Environment: Microsoft Dynamics CRM 2013, MS Dynamics CRM 2013 SDK, C#, .Net, ASP.NET, Visual Studio 2013, JavaScript, XML, SQL Server 2012.

Confidential, New Jersey

CRM Consultant


  • Configure and implement CRM functional and application modules, encompassing sales, Marketing, Service using Dynamics 2015.
  • Creating documentation to Migration workflow and requirements and implementing custom workflows into business process to automate and enhance sales process.
  • Wrote, debugged, and deployed plug-ins using Visual Studio and C# to coordinate the Customer Account Migrating and Employee entities
  • Developed Duplicate detection rules to prevent Duplication in Cross entities.
  • Used MS Dynamics CRM SDK, WCF, and LINQ to interact with data from the CRM system
  • Developed dynamic reports using Power Apps reporting interface and SSRS and deployed it on the CRM that were used in the application Web services Power BI depending on roles.
  • Involved in bug fixes/upgrades, Migrating unit testing and AJAX integration testing.
  • Involved in deployment of the WPF application in the production and maintained postproduction Power Apps activities.
  • Involved in providing necessary guidance to prepare System SOAP development life cycle, technical documents, troubleshooting, and resolving issue.

Environment: Microsoft Dynamics CRM 2015, C#.net, WCF, JavaScript, SQL Server, VB.NET, XML, HTML, Java Script, CSS, Web API.

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