SUMMARY

• 5+ years of experience in Software Design, Development and Maintenance of Client/ Server Applications using .NET and Dynamics CRM technologies.
• 2+ years of extensive experience in Microsoft Dynamics CRM 2011/4.0.
• Expertise in translating requirements into solutions with proper dependencies and preparing strategic development plan in MS Dynamics CRM 2011/4.0.
• Expertise in CRM Customization, Configuration, Integration and Deployment of MS CRM 2011/4.0.
• Expertise in developing and deploying of plug - ins and custom workflow activities and java script extensions for MS CRM 2011.
• Expertise in writing SSIS packages for migrating data to CRM from SQL and generating reports using SSRS.
• Hands on experience in SharePoint and Outlook integration with Dynamics CRM.
• Experience in solution and version management and deployment in Dynamics CRM.
• Experience in Dashboard customization with complex charts built from SSRS.
• Extensive experience in OOPS, Multi-tier and Distributed architectures.
• Experience with MS Technologies using Visual Studio 2010/2008, C#, Web Services, WCF and windows services.
• Experience in JavaScript, ASP.NET, ADO.NET, HTML, AJAX, ASP.net, JQuery and CSS for developing dynamic website.
• Experience using Microsoft IIS 6.0/7.0/7.5.
• Good experience with Designing Databases and Programming Database objects for SQL Server 2008 such as T-SQL, SQL Stored Procedures, functions, triggers, backup and restore.
• Good experience with SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services).
• Diversified Domain & Business Knowledge in Engineering, Finance, Insurance, Public Services and Retail.
• Experience in Code reviews, Performance optimization and Debugging & Error Handling.
• Quick adaptability and good problem solving skills.
• Exceptional ability to quickly master new technologies and capable of working with a team or independently with a sense of responsibility and ownership.
• Efficient at identifying organization needs and customer expectations.

TECHNICAL SKILLS

• Microsoft Dynamics CRM 4.0/2011
• \C++
• C#
• JavaScript
• T-SQL
• SharePoint 2010
• .NET Framework 3.0/3.5/4.0
• C#.net
• ASP.NET
• \XML
• XSLT
• HTML
• CSS
• JQuery
• ADO.NET
• WCF
• WF
• Visual Studio 2008/2010\JavaScript
• AJAX
• IIS 6.0/7.0
• MS SQL Server 2005/2008/2008- R2
• \SQL Server Reporting Services (SSRS)
• MS Access
• Microsoft Dynamics Data
• Migration Manager
• SQL Server Integration Microsoft Office\Windows Server 2008R2
• Windows 7

PROFESSIONAL EXPERIENCE

Confidential, West Des Moines, IA

Apps System Engineer

Responsibilities:

• Effectively interacted with managers and business analysts to understand the project.
• Customized MS Dynamics CRM forms, fields, and views using Javascript.
• Created Entity Attributes, Filtered Views, Lookup fields and customized forms/views/entities as per client requests.
• Created ten Plugins using C# to extend CRM functions according to business requirement.
• Extended Microsoft Dynamics MS Dynamics CRM Functionality through the SDK.
• Worked with SSRS to create advanced reports.
• Created workflows to automate business process.
• Used SVN for Source Control and version management of Project code.

Confidential, Philadelphia, PA

CRM Developer

Responsibilities:

• Analysed the in scope and out of scope efforts and prepared development and implementation approach for the application.
• Interacted with managers and end users effectively to understand the project.
• Helped to design appropriate entity forms to effectively fulfii the requirement.
• Customized and developed CRM forms, screens, fields using Javascript.
• Identified existing system issues and solved them.
• Exported data by using Advanced Find according to different criteria.
• Imported and updated data on a daily basis.
• Created dynamic Excel and PivotTable reports for data analysis.
• Created workflows to automate business process.
• Extended Microsoft Dynamics MS Dynamics CRM Functionality through the SDK.
• Worked with SSRS to create advanced reports.
• Used IFrame to update address coordinates in CRM using Bing Map API.
• Used TFS 2012 for Source Control and version management of Project code.

Confidential, Chicago, IL

CRM Developer

Responsibilities:

• Understood existing application, analyse functional scope and prepare development and implementation approach for the application.
• Effectively interacted with managers to understand the project.
• Built customized MS Dynamics CRM forms, screens, fields using Javascript.
• Customized and developed CRM Dashboards that provide real-time visualization and allow for more efficient decision-making.
• Created dynamic Excel and PivotTable reports for data analysis and reporting.
• Implementation of custom MS Dynamics CRM plug-ins and workflows.
• Wrote, debugged and deployed plug-ins using C#.
• Designed and implemented Business Layer development using ASP.NET and C# to implement business logic.
• Implemented security models for CRM Web Service authentication.
• Extended Microsoft Dynamics MS Dynamics CRM Functionality through the SDK.
• Worked with SSRS to create advanced reports based on different department requirements.
• Used Bing Maps API to update address coordinates in the Microsoft Dynamics CRM.
• Use TFS 2010 for Source Control and version management of Project code.

Environment: Microsoft Dynamics CRM 2011, MS Dynamics CRM SDK, C#, ASP.NET, Visual Studio 2010, MS Outlook, IIS 7.0, JavaScript, XML, Team Foundation Server 2010, SQL Server 2008R2, SSRS

Confidential, Cincinnati, OH

CRM Developer

Responsibilities:

• Analyzed and understood the requirements of the project.
• Created a detailed project plan, including both estimates and timelines for the tasks.
• Configured and deployed CRM functional and application modules, encompassing order management, account and contact management, marketing campigns management and commission management.
• Created Entity Attributes, Filtered Views, Lookup fields and customized forms/views/entities as per client requests.
• Implemented custom workflows to automate few business processes.
• Created and modified plugins to enable background processing and database updates.
• Extended CRM’s functionality using iFrames to communicate seamlessly with internet and intranet web applications within CRM environment
• Integrated SQL Server 2008R2 with CRM using SQL Stored Procedures, Functions and Triggers.
• Imported/Exported data from in-house legacy data sources using SSIS.
• Developed dynamic reports using CRM reporting interface and SSRS and deployed in CRM that were used in the applications depending on roles.
• Designed custom dashboards and other visualizations integrating reports/charts with dashboards.
• Provided end-to-end CRM testing which involves application integration, security and upgrade checking.
• Handled communication with client that involves feedbacks, frequent interactions on specifications and others.
• Customized Sitemap for entity navigation and customized ISV file for custom menus.

Environment: Windows 2008 R2 Server, IIS 7.0, C#, SQL Server 2008 R2, MSCRM 2011, JavaScript, ASP.NET, WCF Web Services, SSIS, SSRS

Confidential, Cincinnati, OH

CRM Analyst

Responsibilities:

• Understood current business processes that need to be incorporated into Dynamics CRM 2011.
• Created and implemented custom workflows into business process to automate the shipping process.
• Created plugins that will be triggered once one certain step is completed.
• Customized and developed CRM dashboards that provide real-time visualization.
• Created customized forms, views and entities.
• Integrated SharePoint with CRM to store and manage shipping records and documents.
• Designed and built Web portal using ASP.NET that connects to CRM and allows clients to check shipment status.
• Extended CRM’s functionality using iFrames to communicate seamlessly with internet and intranet web applications within CRM environment
• Developed dynamic reports using CRM reporting interface and SSRS.
• Used Bing Maps API to locate shipment in the Microsoft Dynamics CRM.

Environment: Microsoft Dynamics CRM 2011, Visual Studio.NET 2008, Microsoft SharePoint 2010, C#, ASP.NET, JavaScript, SQL Server 2008, SSRS, SSIS, Active Directory, Microsoft Exchange 2007, IIS 6.0

Confidential

Data Analyst

Responsibilities:

• Responsible for gathering requirements and involved in analysis and design of the system based on multi-tier architecture.
• Implemented Business Logic using C#.
• Developed user interface (Web Forms) for the modules using ASP.NET server controls, Validation controls, XML, HTML.
• Direct interaction with Project Manager.
• Unit testing and System Integration.
• Established data tables in SQL server 2008.
• Populated the data from XML files using ADO.NET.
• Used Grid View control to display and edit multiple records.

Environment: NET Framework 3.5, ASP.NET, C#, Visual Studio 2008, Java Script, IIS 6.0, HTML, SQL Server 2008