SUMMARY

• Lean - Agile coaching for Product Owners, Scrum Masters and development teams
• Trained by Jeff Sutherland, co-founder of Scrum
• Certified Scrum Professional (CSP), Scrum Master (CSM) & Confidential (CSPO)
• Clients include Confidential, Confidential, Confidential, Confidential, Confidential, Confidential, Confidential .com, Confidential, Confidential, Confidential, Confidential, and design agencies

TECHNICAL SKILLS

Methodologies: Lean, Agile, Scrum, Kanban, Lean Startup, TDD, Full SDLC

Domains: Applications, e-Commerce, Government, Confidential, Transportation, Operations, Content Management, Product Management, Workflow Management

Process Management: Stand-up, Release Planning, Sprint Planning, User Story, Backlog Management, Task Board, Story Mapping, Story Points, Limited WIP, Transparency, Information Radiator, Velocity, Spike, Collaborative Workspace

Process Improvement: Retrospective, Value Stream Mapping, Pull System, Systems Thinking, Kaizen, JIT, 5 Whys, Cycle Time, Workflow Analysis

Technologies: Familiar with Rally, Confidential, Jira, Mingle, Urban Turtle, SharePoint, Confidential, Bootstrap, Angular, XML, MVC, GA, Omniture

PROFESSIONAL EXPERIENCE

Lean-Agile Consultant

Confidential, Atlanta, GA

Responsibilities:

• Introducing Lean-Agile values, concepts and practices
• Reducing waste, streamlining processes, improving quality and productivity
• Coaching Product Owners, ScrumMasters, executives and development teams

Confidential

Lean Consultant

Responsibilities:

• Applying lean-agile project management and process improvement practices for product integrations and partner enablement.
• Removed delay causing impediments.
• Drove continuous improvement.
• Provided transparency and mitigated risks.

Lean-Agile UX Consultant

Confidential

Responsibilities:

• A web-based application for lobby and gate agents.
• Introduced Lean-Agile practices, restructured requirements deliverables and created design standards to reduce rework and improve hand-off to development.

Confidential

Responsibilities:

• Lean-Agile Coach / UX Consultant for an enterprise-class litigation support tool that uses machine learning to streamline the e-discovery process.
• Key product goal was to provide non-technical users with an easy to use tool for building extremely complex predictive models, all while supporting legally defensible compliance decisions.

Confidential

Responsibilities:

• Lean-agile Coach / UX Consultant for a next generation product
• Agile Coach for executives, scrum masters, product owners and two project teams.
• Turned around a failing team, increasing velocity by 10x in 5 sprints.

Responsibilities:

• Introduced Lean-Agile UX concepts and practices.
• Confidential for a next generation product concept.
• Defined concept, target audience, business goals and user scenarios.
• Created & maintained backlog.
• Developed site architecture, user flows, page layout and interaction.
• UX Architect on several redesign projects: search results page; account settings; notifications; the apply process for mobile users; email subscription center.

Confidential, Raleigh, NC

Responsibilities:

• Agile Coach & Confidential for NCDOT Website Restructuring & Redesign project.
• Introduced Lean-Agile concepts and practices to project team.
• Initiated and architected a modular design strategy, including a framework for a managing and maintaining content.
• Site statistics: 50 million hits annually; 9.4 million visitors; 65,000 pages; 100+ data sources, 25 applications, 4 legacy site architectures, and no CMS.

Confidential, Atlanta, GA

Lean-Agile Consultant

Responsibilities:

• Department head for an e-commerce site with over 500,000 skus.
• Introduced Lean-Agile concepts and practices, including value stream mapping, kanban boards, kaizen, information radiators, daily standups, and retrospectives.
• Streamlined data management operations, improving quality and reducing rework.
• Created a master data model for use across multiple sites.
• Defined data architecture, metadata, product taxonomy, attributes, normalized values, and merge/match rules.

Sr. UX Architect / Agile Evangelist

Confidential, Atlanta GA

Responsibilities:

• Redesigned Product Management department’s workflow and deliverables around developer needs.
• Introduced a modular design framework, design patterns and global components.
• Reduced documentation by 90%, drastically improving handoff to development.
• Reduced rework, increased productivity, and resolved maintenance issues across both design and development.

Confidential

Responsibilities:

• Simplified the user experience for an agile project management application.
• Redesigned the information architecture with an activity-based workflow model.
• Various Agencies
• Redesigned the flooring category web site for The Confidential .
• Designed an interactive microsite for the Confidential Whiteboard advertising campaign.
• Lead UX Architect on a variety of microsites and web site redesigns.

Confidential

Responsibilities:

• Redesigned the Dealership Community, the website auto dealerships use for managing their online advertising and vehicle inventory.

Confidential

Responsibilities:

• Redesigned the Laboratory Response Network (LRN) for the Bioterrorism Prevention and Response Program (BPRP) department.

Confidential

Responsibilities:

• Improved management utilization and access of enterprise-wide information.
• Designed, developed and maintained enterprise information dashboards, enabling management to drive operational effectiveness and roll out company-wide projects.
• Developed streamlined and repeatable ETL processes for extracting, transforming, and loading data for strategic enterprise-wide applications.

Confidential, Atlanta, GA

IT Industry Analyst / Confidential

Responsibilities:

• Lead Analyst for an on-demand, JIT competitive analysis web application.
• Re-engineered the company’s core business processes.
• Established a modular document structure, information architecture and content management system.
• Increased revenue per employee 60%.
• Enabled the company to deliver an industry-leading 24-hr SLA.

Confidential, Atlanta, GA

IT Industry Analyst

Responsibilities:

• Analyzed IT industry trends, vendor strategies, and key product announcements.
• Initiated vendor relationships to get confidential briefings prior to announcements.
• Initiated numerous workflow enhancements, including streamlining research activities, establishing vendor relations, and standardizing content.
• Provided consulting services to IT hardware and software vendors, including Confidential, Confidential, Confidential, Sun, Compaq and Digital.

UX Consultant

Atlanta, GA

Responsibilities:

• TransQuest ( Confidential ), Usability Analyst
• Confidential, Data Visualization Consultant for Project Management
• Confidential al Systems, Process Improvement / User-Centered Systems
• Pioneered the division’s transition to Windows.
• Re-engineered business presentation system, cutting production time by 90%.
• Rolled system out to over 20 other departments across three divisions.
• Georgia Tech Research Institute, Web-site Developer