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Microsoft Dynamics Crm Developer Resume

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Foster City, CA


  • Around 8 years of experience in IT with Design, Development and Business Analysis in MS DYNAMICS CRM, .NET and SQL SERVER.
  • Experience in Microsoft DYNAMIC CRM 4.0, 365, 2011, 2013, 2015 and 2016. Entity, Views, Web resources, Ribbon, Chart, configuration and Customization, integration with MSSharePoint 2010, 2013 and MSOutlook.
  • Good understanding of SDLC, Project Planning, Inspection and Reviews, Requirements gathering and analysis.
  • Experience in MS CRM Data Integration towards import/export of data using SSIS and Custom application development.
  • Experience in Integration with MS Dynamics CRM 2016 Online using Azure Logic Apps, Web Jobs.
  • Design and integrate business processes and data flows between CRM applications and other applications.
  • Deploy CRMconfigure, Customizations plus Report and Dashboard creation.
  • Extensively used Plugins Registration Tool to register C# plugins & Custom Workflow Activities in CRM.
  • Hands on experience onDynamicsCRM forms Customization using JavaScript and integration of CRMwith other Web/Windows applications.
  • Experience in design, development of User Interface (UI) applications and implementation of Internet/Intranet applications using C#, ASP.NET (MVC), Web Services, IIS Server, HTML, DHTML, CSS, JavaScript, jQuery, Angular JS, XML and XSL including COM and SQL.
  • Good knowledge on Object - Oriented Programming concepts (OOPS) such as: Encapsulation, Inheritance, Polymorphism, Data Abstraction and Relational Database Management System (RDMS) Concepts.
  • Worked with Agile Methodologies such as Extreme Programming, Scrum, Waterfall Methodologies, Test-Driven Development (TDD) and Design Patterns.
  • Have good experience of SSRS (SQL Server Reporting Services) and SSIS (SQL Server Integration Services), Dashboard customization with complex charts built from SSRS.
  • Built RESTful API's using ASP.NET Web API by elimination SOAP.
  • Used client side scripts like JavaScript & JQuery extensively to maintain appropriate balance between server side and client browser capabilities.
  • Experience in ConsumingCRM API for development of Custom API Libraries for front end development.
  • Good knowledge of Microsoft IIS server.
  • Customer oriented, highly versatile, innovative, excellent interpersonal and communication skills.
  • Good analytical, communication skills and ability to work independently and also perform as part of a team.


ERP/CRM Applications: Dynamics 365, MicrosoftDynamicsCRM2011,CRM2013, CRM 2015 and2016.

Languages & Scripts: C, C++, C#, JAVA, CSS, JavaScript, Jquery, XML, XSL, XSLT, HTML, VB.NET, PL/SQL.

.Net Frameworks & Others: ASP.NET, MVC, C#, AJAX, WPF, WCF, REST, Windows & Web Services.

APIs: Web/ Windows Services, Windows Forms, LINQ, Collections, ADO.NET, Web Browser, Entity Framework, MVC, Nu-Get.Concepts OOAD, Design Patterns, Refactoring, Agile.

Concepts: OOAD, Design Patterns, Refactoring, Agile.

Databases: Oracle 10g/11g/12c, Sql Server 2008R2/2012/2014, Ms Access

Web: Asp.net, PHP, JavaScript, HTML, XML, HTML 5.0

Reporting Services and Tools: SSRS, SSIS, Crystal reports.

Operating Systems: Windows, Linux


Confidential, Foster City, CA

Microsoft Dynamics CRM Developer


  • Imported contacts from existing application into MS Dynamics CRM 2016 using the WCF service.
  • Consolidated and tracked contact information in one MS Dynamics CRM system.
  • Developing custom plug-ins/ workflows Synchronous/Asynchronous Sandbox plug-ins compatible for CRM on cloud.
  • Worked on CRM 2016 Latest features like PSA, Social Engagement, Data export services, customer Insights etc.
  • Involved in Dynamics CRM 2016 and CRM 2015 data capture, integration, auditing, data mapping, importing data and creation of interfaces.
  • Developing and customizing components, to migrate the functionality from on premise to DynamicsCRM 365 online.
  • Implementation of custom MS Dynamics CRM 365 plug-ins and workflows.
  • Customized Workflows and Plugin for automated processes, based on requirement from sales and marketing department to increase visibility and efficiency.
  • Designed, developed and supported Microsoft Dynamics applications.
  • Involved in requirements gathering, analysis and project planning.
  • Successfully integrated Microsoft Dynamics GP software with Microsoft Dynamics CRM system.
  • Created organizations, business units, groups and their relationships.
  • Created SSIS packages for different data loading operations for many applications
  • Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM 2015 & CRM 2016, per their business process.
  • Did SharePoint Side of Integration with Microsoft CRM 365.
  • Extensively worked in the MVC design pattern with Razor engine for the better website performance
  • Responsible for application code and version control using TFS.
  • Worked on Business logic coding, testing and UI Design.

Environment: Microsoft CRM 365 2015 and CRM 2016, Visual studio 2013, CRM SDK, Microsoft .NET 4.0, JQuery, Ajax, IIS 7.5, C#, SQL Server 2012, 2014, ASP.NET MVC 5.0, Web API 2, Entity Framework, JavaScript, TFS, Virtual machine.

Confidential, Minneapolis, MN

Microsoft Dynamics CRM Developer


  • Customize Dynamics CRM entities, create multiple forms (security based) on entities, add custom JavaScript on form events, and add web resources, navigation links to achieve the business requirements.
  • Configuration of MS Dynamics CRM 2016 with Microsoft Outlook 2016.
  • Developed business objects using C# for various modules
  • Integrated Custom WCF Service with other applications.
  • Worked on setting up relationship between System & Custom entities
  • Design and develop REST service using Web APIs.
  • Design and Developed SQL stored procedures
  • Used CRM web service and developed a custom service using WCF to provide extended functionalities to design and customize CRM forms, ribbons, site map, workflows, Dialogue etc.
  • Generated Sales Reports for statistical analysis of data at user level using SSRS
  • Installed and configured MS Dynamics CRM 2015 system for development and testing, configured server instance, created organizations.
  • Created custom dashboard, create custom Ribbon button and configured sitemap using Pragma toolkit.
  • Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM 2013 system.
  • Created several plug-ins and workflows for enhancing the system and maintain data integrity.
  • Used SSRS create reports in the system to provide accurate data for business decision making.

Environment: Microsoft Dynamics CRM 2013, CRM 2015 and CRM 2016, Entity Framework, JavaScript, JQuery, OData service, ASP.NET MVC 5.0, CRM SDK, Microsoft .NET 4.0, C#, SQL Server 2012, Web API 2, LINQ, Visual studio 2013, Ajax, Knockout, IIS 7.5, TFS, AJAX, Virtual machine.

Confidential, Dublin, CA

Microsoft Dynamics CRM Developer


  • Provided technical guidance to the team and participated in several sessions of code review.
  • Assisted the team in basic testing and deployment of the solution.
  • Migration of data from Excel source to CRM using SSIS.
  • Used Advanced Find feature of MS Dynamics CRM 2013 and created multiple views of System entities
  • Built web pages that are more user-interactive using JQuery plugins, JavaScript.
  • Generated Sales Reports for statistical analysis of data at user level using SSRS.
  • Developed UI interface using HTML, Java Script, CSS, JQuery.
  • Imported contacts from existing application into MS Dynamics CRM 2013 using the WCF service.
  • Integrated with SSRS to support reporting, data analysis, and business planning.
  • Customized the forms to extend the functionality and to meet the client requirements.
  • Maintained version control during solution import & export using SVN.
  • Provided CRM end user training for case and service managements for department staff.
  • Creating dashboards and reporting systems on CRM 2011 applications.
  • Custom workflow assembly development Data migration and integration using Dynamics CRM.
  • Developing reports, charts and dashboards for specific business requirements.
  • Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide Data for demand planning and opportunity management.
  • Supported .NET applications and architecture by designing, coding and debugging procedure

Environment: Microsoft CRM 2011 and Microsoft Dynamics 2013, CRM SDK, .Net 4.0, VS 2012, ASP.Net MVC 4.0, C#.Net, ADO.NET, WCF, JQuery, MS SQL Server 2012, AJAX, JSON, Windows 7, JIRA Bug Tracker and Sprint Methodology.


.Net Developer


  • Involved in all the steps of Software development life cycle. Created user requirements, wire frames, sample web pages, defined process and use cases / test cases for each step.
  • Extensively worked on the GUI to make it stylish, simple and efficient to use.
  • Developed and Integrated online system in Dojo, XML, XSL (XSLT/XPATH), XAML, XHTML and CSS.
  • Designed web pages with Dojo and Language Integrated Query.
  • As a developer involved in design and developing Web Forms using ASP.NET, MVC and C#.
  • Developed the common shared functions which are used in all forms of the applications by using C#.
  • Responsible for the development of business layer applications for the e-Ordering and Submit Consolidator using framework in C# using ADO.NET.
  • Developed Code to populate the XML which is sent to business layer from the database using C# classes.
  • Used C# to develop application logic for different layers and to develop different modules.
  • Developed Code to populate the XML which is sent to business layer from the database using C# classes.
  • Implemented the Tree View server control for navigating between the web pages.
  • Performed required field, comparison, range, custom validations of the input controls of the web forms.
  • Worked on testing cross browser, load and performance checking to resolve bugs.
  • Used ASP.NET Validation Controls and Java Script, JQuery for client side validations in the Web Pages.
  • Developed the UI in WINDOWS FORMS, ASP.NET and applied the CSS styles.
  • Used C# and ADO.NET to define and implement secure middle-layer components with .Net class libraries using XML and Web Services.
  • Developed Quotation System in MS WinForms utilizing MVP/Event Aggregator Patterns.
  • Published Web services using C#.NET to interact with the other applications and exposed them using SOAP and HTTP.
  • Involved in writing stored procedures and triggers.
  • Enhanced user interaction, performed client side programming and validation using Java Script.
  • Involved in web design, development and deployment using HTML, CSS, JavaScript and XML.
  • Used AJAX controls for the UI for rich and fast controls with JSON and JQuery.
  • Used Dojo for client as well as Server side validation which helps us to retrieve data from the Server.
  • Perform offline operation by using offline functionality of Dojo and integrate with Adobe air to give consumer an offline desktop application.
  • Initiate Ajax requests with jQuery and handle responses in plain text, HTML and XML formats.
  • Created XML files for frequently used data. Extensively used the X-Path queries to manipulate parts of XML documents.
  • Used XSLT to transform make XML compatible with backend system.
  • Responsible for UI design, information architecture, intuitive application page flows and user testing.
  • Designed and developed Web Services using WSDL.
  • Developed tables, views, stored procedures and Functions to perform automated rules, updating to related tables using SQL Server.
  • Worked with MS Visio to create the Diagrams, Templates and Layouts with the Vector Graphics.
  • Extensively involved in rapid translation of design and requirements documents into User Interface Prototypes using a variety of tools and Software.
  • Worked in all stages and aspects of web-based projects as a consultant, team lead, content developer, HTML/CSS developer and information architect.

Environment: Net Framework 3.5, SQL SERVER 2008R2/2012, C#, ASP.NET, ADO.Net, MVC, HTML,XHTML, XML/ XSLT, CSS, JavaScript, JQuery, AJAX,MVC, Winforms, MS Visual Studio 2008/2010, IIS.


.Net Developer


  • Involved in gathering the requirements from end-user.
  • Involved in the analysis, design & development of the project.
  • Designed and developed a web application using .net framework 3.0 and visual studio 2005.
  • Leading role in Source Control management using VSS.
  • Involved in the design of security module that authenticates users based on the roles.
  • Responsible for design and development of Web Forms using VB.Net.
  • All the user interface layers, web pages are created and integrated to maintain the performance of data flow and data integrity using ASP.NET User Controls, Web Server Controls and ADO.NET.
  • Implemented Server and Client side validations using ASP.NET validation controls and JavaScript.
  • Data binding was extensively used to bind various server controls to the data from database. List controls like repeater controls, data list controls and data grid controls was used in displaying rows of data in a customized template format.
  • Provided session level security and password authentication using session objects and cookies.
  • Involved in using XML, XSL with ADO.NET to retrieve and send data to different databases
  • Used SMTP mail class of .NET for the users to send mail with suggestions, receive any alerts, receive confirmation notifications etc.
  • Used service oriented architecture (SOA) for developing applications.
  • Used MSMQ for implementing reliable, scalable, high performance distributed applications.
  • Worked on parsing and editing XML documents by validating it to the schema using class libraries provided by .NET.
  • Designed and developed several SQL Server stored procedures for all the DML functionality for the web site.
  • Involved in transferring the data to the new system using SSIS.
  • Involved in System and Integration Testing as part of N-unit testing.

Environment: ASP.Net 3.0/3.5, C#.NET 3.0/3.5,VB.Net, Angular Js,HTML,CSS, ASP, SQL-Server 2005/2008/2008 R2,VSS, SOAP, Visual Studio 2005/2008, XML, MS-Windows XP, Ajax, SSIS.

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