PROFESSIONAL SUMMARY:

• Have around 7+ years of experience in design and development of applications using Salesforce & .NET technologies.
• Strong IT experience in Software Development that includes all phases of Requirement Analysis, Design, Development, UAT and maintenance of Product / business applications including Cloud Based, Web Applications, Windows Applications, Web Services, Windows Services, Client - Server applications.
• Worked closely with Business Users to enable business processes using SFDC
• Experience working across various SFDC implementations covering Sales Cloud, Service Cloud, Call center, Chatter & App-exchange applications.
• Experience in SFDC development using Apex classes and Triggers, Visual Force, Force.com IDE, SOQL, SOSL
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
• In-depth experience in CRM business processes like Forecasting, Camp Confidential n Management, Lead Management, Pipeline Management, Order Management, Account Management, Case Management.
• Extensive experience in analyzing business requirements, entity relationships and converting to Salesforce custom objects, lookup relationships, junction objects, master-detail relationships.
• Experience in integrating Salesforce with ERP applications like SAP using Informatics-on-Demand.
• Extensive experience in designing Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements
• Experience in migrating d Confidential from legacy systems to Salesforce using Apex D Confidential Loader.
• Hands on experience with Apex Language, Apex Trigger, Apex Class, Apex Test Methods, Apex Web Service, Visualforce Pages, Visualforce Components & Controllers
• Configured and maintained user security permissions in compliance with organizational needs
• Extensive experience in web page designing using ASP.NET3.5, ASP.NET4.0 and C#.NET4.0, ADO.NET, WCF, Web services, Windows Services, XML, Java script, AJAX, HTML, CSS and MVC Architectures.
• Proficiency in Object Oriented Languages like C++, C# Java, J2EE, JSP, Servlets and other Java technologies
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript, WSDL, and SOAP
• Experience in d Confidential bases such as SQL Server, Oracle and MySQL
• Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.
• Strong knowledge & experience working in teams implementing Agile Methodologies.
• Excellent communication and inter-personal skills, accustomed to working in both large and small team environments
• Worked on batch jobs replication processes, CICS transactions, building a d Confidential base engine using JAVA, also worked with SOA tool/SOAP UI tool for online API's and also well versed on management tools like HP Quality Center.

TECHNICAL SKILLS:

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages/Components, S Controls, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects, Apex D Confidential Loader

Languages: Apex, Visualforce, Java, HTML, CSS, PL-SQL, C.

Tools: Apex D Confidential loader, GitHub, Web services APIs like SOAP, Eclipse IDE Plug-in, Force.com Explorer, HP Quality Center, JIRA.

D Confidential base: MS SQL Server 2000/2005, PL/SQL, Oracle 8i/9i/10g, MS Access, and DB2.

SDLC: Rational Unified Process (RUP), UML, Use cases and Use case diagrams, Class/ State diagrams, Entity Relationship Diagrams, Agile methodology / Scrum, Waterfall methodology, V model

Operating Systems: Windows XP/Vista/7, UNIX.

PROFESSIONAL EXPERIENCE:

Confidential,New York City, NY

Salesforce Developer/Administrator

RESPONSIBILITIES:

• Created a complete Case Management System using Lightning Components, Controllers, Helper Methods, CSS, Bootstrap and JavaScript.
• Create a user interface in Lightning using Aura components, CSS, Bootstrap for a user to enter case details and submit in to Salesforce.
• Created a complete file upload in Lightning, Apex classes and SOQL so that users can attach files in the form and upload them to Salesforce case record.
• Create a lookup using Lightning, Apex classes and SOSL to lookup Users and add them as a Case Team to the case record.
• Used Salesforce Lightning Inspector to debug the lightning components during the development process.
• Used Salesforce1 simulator during the development to test if the lightning components works properly on the mobile device.
• Created Apex methods for the lightning controller and helper methods to perform DML operations on the case records.
• Created Test methods to make sure the code coverage of apex class and triggers is above 90%.
• Created various email templates based on various stages of case progression.
• Created triggers to send out emails to the case owner and case team along with the attachments after the case record is created.
• Developed Apex Classes, Apex Triggers, Workflows and Approval Processes for various functional needs in the application.
• Created various html email templates for sending Email notification using Journey Builder.
• Designed, and deployed the Custom objects, Custom tabs, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to the needs of the application.
• Used D Confidential Loader for insert, update and bulk import or export of d Confidential from Salesforce.com SObjects.
• Used SOQL & SOSL with consideration to Governor Limits for d Confidential manipulation needs of the application using platform d Confidential base objects.
• Configured Email Sends and Journeys in Salesforce Marketing Cloud
• Created Custom Landing Pages using bootstrap, html and content builder Created Mobile and PC responsive Email Templates and Landing Pages
• Maintained d Confidential cleanliness and accuracy by adding various Custom validation rules and Custom formulas.
• Created workflow rules to send out email alerts and assign the cases to queues.
• Provided ongoing salesforce.com maintenance support and administration services.

Environment: Lightning, Apex, Visualforce, Triggers, Workflows, SOQL, SOSL, D Confidential Loader, App Builder, Case Management, Email Alerts, Force.com IDE, Developer Console, GitHub, Java Script, HTML, CSS, Salesforce Apex D Confidential Loader, HTML, Java Script, Dashboards, Security Controls, Custom Objects, Apex Classes/Controllers, Workflow and Approvals, Reports, Force.com Eclipse IDE.

Confidential

Salesforce Developer

Responsibilities:

• Involved in various activities of the project, like development meeting, requirement gathering, and analyzing requirements, documenting the functional and nonfunctional requirements.
• Worked with the user group for requirement gathering throughout the planning and implementation and designed the d Confidential model to transform the existing business process to salesforce.
• Designed, developed and deployed the Custom Apps, Custom objects, Custom Fields, Custom buttons, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application.
• Attended daily meetings, weekly scrum meetings and sprint review meetings.
• Developed Apex Classes, Apex Triggers, Workflows and Approval Processes for various functional needs in the application.
• Created various Visual force/html email templates for Email Alerts using triggers and approval process for the clients and customers.
• Maintained d Confidential cleanliness and accuracy by adding various Custom validation rules and Custom formulas.
• Worked on Test Cases by developing Test Classes to meet the required Code Coverage in salesforce.
• Used Streaming API to implement push and publish service as per the client requirement.
• Created Profiles, Roles and Permission Sets for all the users in the organization.
• Worked on D Confidential Mapping using excel sheets to map all the existing fields from Client and Mainframe Applications to Salesforce.
• Worked with SQL Server management studio to execute complex SQL queries using client and salesforce schema
• Worked with D Confidential Loader to update, insert and delete records using excel sheets as a part of the d Confidential migration.
• Used XML based Web Services using SOAP/WSDL for common interface across all internal and external application and users.
• Worked on the UI layer coding JSP with HTML, DHTML, CSS Java Script, Jquery.
• Worked on D Confidential cleaning with excel sheets to avoid duplicate records using External ID.
• Used the Sandbox for testing the developed App after migrating some test d Confidential from client application.
• Used Salesforce Developer Console to execute apex codes and SOQL Queries to verify Salesforce d Confidential .
• Provided ongoing salesforce.com maintenance support and administration services including periodic d Confidential cleansing and fixing runtime issues.

Environment: Saleforce.com platform, Apex Language, Triggers, Chatter, D Confidential loader, Salesforce.com D Confidential Loader, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls.

Confidential

Salesforce Developer/Administrator

Responsibilities:

• Developed sales and marketing apps on Salesforce.com platform using CRM Process.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface.
• Used Sales Force Automation (SFA) for Sales Lead Management, Account and Contact Management and Approvals and Workflow.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Camp Confidential ns, Reports and Dashboards.
• Developed various Custom Objects, Tabs, Entity-Relationship d Confidential model, validation rules on the objects and tabs, Components and Visual Force Pages.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the d Confidential on regular basis for the sales performance and lead generation statistics.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Saleforce.com platform, Apex Language, Triggers, Visual Force (Pages, Component & Controllers), Chatter, D Confidential loader, Salesforce.com D Confidential Loader, Force.com API, Workflow & Approvals, Reports, Custom Objects, Batch Apex Interface, Custom Tabs, Email Services, Security Controls.

Confidential

.Net Developer

Responsibilities:

• Worked closely with analysts and architects to understand the framework of the application.
• Followed Agile/Scrum methodology with 2 weeks of sprint.
• Collected and analyzed requirements and based on them created logical d Confidential model and designed d Confidential base.
• Designed pages using HTML, CSS and also used JavaScript to change design at runtime.
• Created Web pages with ASP.NET using Master Pages with C# and VB.NET as programming languages.
• Developed Validation rules both client side and server side using JavaScript and Validation Controls.
• Used ASP.NET AJAX to improve the performance of the application.
• Written Stored Procedures, Views, User defined functions in SQL Server and used ADO.NET classes extensively for performing CRUD operations.
• Developed Windows based application using Windows Presentation Foundation (WPF).
• Used WPF to create and import d Confidential into excel files.
• Converting MS Access applications to SQL Server/.NET systems.
• Worked on other modules with Oracle as d Confidential base and Toad for SQL development.
• Created and consumed WCF services to expose business functionality for intranet and internet users.
• Created reports using Crystal Reports and SSRS.
• Used Team Foundation Server (TFS) for version control, defect tracking and document collaboration tool.
• Troubleshooting and Resolving application problems.
• Client side validations using JavaScript

Environment: ASP.NET, C#, .NET Framework 3.0/3.5, VB.NET, WCF,WPF, ADO.NET, SQL Server, Oracle 10g/9i, Toad, MS Access, Crystal Reports, Team Foundation Server.