Tech Trainer/sitecore Engage Instructor Resume
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SUMMARY:
- I am a Microsoft Enterprise Architect seeking progressive knowledge and experience in individual or team software development where I’m able to apply my knowledge of the various facets of the .NET framework.
- My experience in both Windows software and web development in conjunction with the flexibility of both C# and VB programming knowledge would prove to be an asset your company.
- Enterprise Application Developer v3.5
- ASP.NET Developer v3.5
- Windows Developer v3.5
- Microsoft Certified Technology Specialist (MCTS)
- .NET Framework v3.5, ADO.NET Applications
- .NET Framework v3.5, ASP.NET Applications
- .NET Framework v3.5, Core Foundation
- .NET Framework v3.5, Windows Communication Foundation Applications
- .NET Framework v3.5, Windows Form Applications
- Sitecore CMS 6.5 Certified Professional Developer
- Sitecore data infrastructure and API
- Binding content and presentation components
- Rules and conditional renderings.
- Sitecore Certified Advanced User
- Efficiently creating, validating and editing content
- Managing media and Publishing content.
- Implementing workflows and applying security settings
TECHNICAL SKILLS:
Professional Skills: C#, VB, .NET SQL, DDL, DDM, LINQ, LINQ to SQL, LINQ to XML, LINQ to Microsoft ADO.NET ASP.NET AJAX, XAML HTML, CSS, Jscript, JSON WPF, WCF Object - Orientated Programming
EXPERIENCE:
Confidential
Tech Trainer/Sitecore Engage Instructor
Responsibilities:
- Trained a number of clients, delivering hands-on, advanced user courses featuring live demonstrations, formal reviews, questions and answers, and guided student exercises
- Authored the Sitecore ECM 1.3 Installation and Configuration Guide used by system administrators, application administrators, and marketing managers to install and configure the Email Campaign Manager alongside the Sitecore CMS 6.5 product
- Constructed and maintained over 100 Sitecore Training Sample Site’s at corporate level on six separate servers, which provided a Sitecore implementation used by each student participating in Sitecore training Delivered live Sitecore Advanced User online courses via WebEx to content editors and power users from around the world helping them to master the Sitecore Content Management System (CMS).
- Pioneered and later configured Sitecore in the cloud using Cloudshare that resulted in the ability to replicate and share fully functional multi-server application environments in minutes. -Streamlined IT operations by launching Sitecore applications using the industry-leading VMware virtualization software
- Worked with clients such as the Make a Wish Foundation while delivering the Sitecore DMS Fundamentals for Marketers (DMC) course designed to help marketers get started using the analytics, automation and personalization capabilities of the Sitecore Digital Marketing System (DMS).
- Provided Proactive Technical Support and Consulting for clients ensuring that Sitecore solutions are built in a robust manner and conform to recommend practices Authored the Sitecore CMS 6.4 Installation and Configuration Guide administered to all potential trainees prior to Sitecore CMS training
Confidential
Web Developer
Responsibilities:
- Assisted in the full life cycle design and deployment of Confidential, a web based self service tool designed to revolutionize the process of relocating employees around the globe
- Worked with Saudi user requirements to validate and analyze the technical feasibility of an application against their specifications
- Bridged language and cultural barriers while maintaining efficiency when working with Saudi Arabian development team to redesign and customize Confidential to fit their needs
- Fostered team collaboration when working with other developers in coding alterations and improvements throughout Confidential project Participated in the interface design of IOR Global Service’s employees contacts database system and enabled use of RadControls that allowed client side capabilities resulting in an overall increase in employee satisfaction
Confidential
Tech Support
Responsibilities:
- Responded, assisted, and managed all requests from IOR Global Services employees concerning wide range of user issues resulting in broad base of knowledge
- Assisted and guided users by telephone in troubleshooting applications Initiated and contributed to the development of an online employee page that resulted in increased organization, greater efficiency and improved management of the current Tech Support System being implemented
- Utilized agile time management and organization skills by meeting users requests for all aspects of technological support
- Coordinated and managed user requests within a small team of employees that established an increase in efficiency
- Showed mental agility by working in both development and IT support congruently
- Provided delivery of solutions and services to employees and fellow team members with short lead time
Confidential
Medical Surgical Floor Nursing
Responsibilities:
- Executed full patient assessments Experience in fast paced environment handling confidential paperwork, administering medication and providing quality patient care Carried out physician orders as requested
Confidential
Labor and Delivery and Intensive Neonatal Nursing
Responsibilities:
- Monitored and documented newborns in neonatal infants in conjunction with performing basic physical assessments
- Assisted patients in labor and delivery and followed thru with patient newborn education while also serving as a breastfeeding educator
Confidential
Perioperative Nursing Unit and Medical Surgical Unit
Responsibilities:
- Assisted in patient surgery preparation by administeringproper medication, monitoring patients conditions and charting abnormalities
- Proven ability to readily adapt to changing environments shown through working with urgent and high patient volume settings
- Explained treatment, procedures, medication, risks, and physician instructions to patients
- Managed high volume of patients with responsibility for the implementation of physician’s orders
Confidential
Medical Surgical Nursing
Responsibilities:
- Experience ensuring high standards of culturally competent care for wide variety of patients with diverse needs
- Provided support to families through education on procedures, regimens, prevention, and care
