SUMMERY

I found your Internet Coordinator posting on CareerBuilder and would like to introduce myself. I am passionate about computers and am always looking to develop new skills with them and broaden my knowledge base. I thrive on crucial tasks and responsibilities heavy workloads and tight deadlines. In the absence of these assisting other team members and learning more is where I direct my energies. I am very detail-oriented and like to solve problems by boiling them down to the most elementary level and working through it systematically and logically but I am also strong with more abstract concepts and the overall big picture . I am an introspective person who likes to evaluate what could have been done better but without getting down on myself learning the lesson but quickly moving on and looking ahead. As you can see in my attached resume I have spent many years working in important operational support roles and would be eager to bring that experience to the Internet Coordinator position in concert with my broad and growing computer skills. I hope if my qualifications and background may be what you re seeking for this position we might meet to discuss the matter further at a time of your choosing. I can be reached at the email address or phone number included above. Thank you very much for your time have a great day

EXPERIENCE

Confidential

Assist L-5 Transportation local agency of

Confidential

with logistics tracking. Dispatch drivers for loads agency is charged with moving. Utilize various EDI systems particularly AS400 and those systems in use by DaimlerChrysler Penske Ford Motors and Artisan General Motors and others . Coordinate among suppliers drivers and customers. Perform data entry for scheduling and for driver fuel surcharges. Also serve in tech support Web application testing user experience and SEO roles as needed by the organization. Worked in similar position without the IT responsibilities April 2004 May 2005.

Confidential

Data Processing and Resolution Specialist Initially performed spreadsheet data processing for gas and electric utility upgrade rebates. Eliminated spreadsheets and moved to client-specific database programs Intuit Quickbase then Pulse CRM for various utility companies in the state of Michigan. Gained some experience with actual database management beyond simple data entry. Progressed to Resolution Team responsible for tracking and correcting NIGO Not In Good Order applications and investigating CSIO Customer Service Improvement Opportunities . Position included equal balance of accessing records and making data corrections and communication with customers and contractors via phone and email to acquire information needed to process NIGO and CSIO applications. In 2011 took responsibility for all NIGOs for new client AEP Ohio. Frequently assisted with more difficult situations forwarded from call center. Reported to supervisor but was largely autonomous in that role and had my own relationships with contractors and partners.

Confidential

Network Transportation and Routing and Capacity Management In Network Transportation position assisted with the coordination of transport from clients distribution centers to Exel Direct hubs from which freight is delivered to clients customers. Networked with personnel from clients JCPenney Williams Sonoma Restoration Hardware MasterBrand Cabinets Costco/Aspen and Hon among others. Input manifest data through iDirect EDI tracking system to create Virtual Truck VT . Verified accuracy of VT and that it matched manifest 100 correcting any and all exceptions. Also set up milk runs and other secondary moves from Exel consolidation hubs to independent agents. Served as contact for our clients as well as for logistics personnel at Exel Direct locations all over North America. Cross-trained in delivery scheduling call center . In October 2009 promoted to position in Routing and Capacity Management. Created multiple daily delivery routes for up to six hubs. This included setting stop service times according to type and number of pieces being delivered managing these times so that all delivery windows at business locations can be met before finally mapping routes. Also managed each hub s daily capacity with regard to inbound volume geographic delivery zones and trucks available to turn merchandise around as rapidly as possible.

Confidential

Intelligence Analyst Assisted in the collection analysis and dissemination of tactical intelligence. Utilized various collection assets and consolidated them into uniform analysis. Areas of analysis included potential threats geopolitical factors weather and terrain among others. Routine included briefing of senior commanders junior commanders staff officers and flight crews. Also responsible for handling and storage of all sensitive items and classified information including processing of personal information for security clearance applicants and ensuring that such information remained confidential and was forwarded to the proper higher echelons. Last deployed on active duty with Task Force Falcon in Kosovo July 2005-December 2006.

SKILLS AND ABILITIES

Programming skills include Java NetBeans and Eclipse C .NET and MySQL Web design skills in HTML CSS PHP XML JavaScript JQuery Android mobile technology UX Web management skills include cPanel WordPress Search Engine Optimization. Currently updating Drupal skills Strong with MS Office applications as well as MS Project and MS Visio Experienced with multiple geographic mapping systems including Microsoft MapPoint Email savvy customer service experience Accustomed to high volume of telephone calls and daily deadlines Warrior Leader Course for Non-Commissioned Officers US Army Currently enrolled in prep courses for CompTIA A Certification exam MS Office Certification exam and PMI Project Management Professional exam