SUMMARY

• Around 10 years of experience in developing business solutions as a Microsoft Dynamics CRM consultant in implementing CRM systems and other Microsoft technologies like .NET, SQL Server.
• Ability to gather the key requirements in the project to design, develop, deliver XRM solutions that users use.
• Expertise in Microsoft CRM 2011, 2013, 2015, 2016 and Dynamics 365 Implementation, Migration, Customization, and Integration of web - based client-server applications.
• Experience in developing Canvas driven, Model driven, web portal apps using power apps and integrating it with Dynamics 365.
• Experience in implementing the building Power Virtual Agent chatbots and integrating with Dynamics 365 CRM Customer engagement app and Integrated the Power Virtual Agent chatbot with SharePoint and Microsoft Teams.
• Experience in implementing the Security modules like Role based, Record based, Field level, option level using custom JavaScript.
• Expertise in Configuration and Customizing the CRM solution with creating Business units, Teams, Security roles and Privileges and access level for different user roles.
• Experience in developing plug-in’s, workflows, Power Automation workflows and integrate CRM with internal/external applications using CRM SDK.
• Experienced in online version of Dynamics 365, MSCRM 2016, which showed a better advantage of solution deployment.
• Experience in Microsoft dynamic CRM data integration towards import/export of data using SSIS and custom application development.
• Experience Woodford and offline HTML. Experience in integrating CRM with outlook and e-mail router.
• 2+ years of experience in Azure for system Deploying, Operating and Maintaining compute and storage native cloud in the Microsoft Azure environment. Experience in creating JSON based Azure Resource Manager (ARM's) Template for Deployments and implemented migrating and deploying workloads on Azure VM, Azure Service Bus, Azure Function, Azure Message Queue Load Balancing,
• Strong in Object - Oriented Programming concepts (OOPS) such as Encapsulation, Inheritance, Polymorphism, and Data Abstraction.
• Experience in developing the Database tables, store procedures, SQL Server 2005/ 2008/2 and SSIS, SSRS.
• Experience with Microsoft TEAM Foundation Server for Code Repository, Deployment and

TECHNICAL SKILLS

Programming Languages: VB.NET, C#, JavaScript, CSS3

Cloud Technologies: Microsoft Azure, Azure VM, Azure SQL, Power Shell, Azure service bus, Azure SQL, Azure Cosmos DB

.Net Technologies: .Net Framework Core 2.0, 3.5/4.0/4.5, WCF, VB.Net, ASP.Net, Web ServicesAJAX, Silverlight

Microsoft CRM & Power Apps: Dynamics CRM 2011, 2015, 2016, Dynamics 365, Power Apps, Power Virtual Agent, XRM Toolbox, XRM Toolkit

Web technologies: ASP, ASP. NET, ADO.NET, XSLT, DOM, HTML, ADO, COM+, T-SQL, Active Directories, SQL, Ext JS, Kendo.

Web services: WCF, Web API core, 2.0, REST API, Micro Services.

DesignDevelopment Tools: Visual Studio.Net 2008/2012/2013/2015 , Visual Source Safe, TFS, SQL server Management Studio, MS Visio

Frameworks: Enterprise Application Blocks, Web Forms, MVC core, 6,5

Scripting Languages: HTML/HTML5/DHTML, XML, WPF

Databases: MS SQL Server 2008/2012/2014 , Mango DB

PROFESSIONAL EXPERIENCE

Confidential, Trenton, NJ

Sr MS Dynamics CRM Developer / Power Apps Sr Developer

Responsibilities:

• Worked as a developer on customizing, configuring Microsoft Dynamics 365, and developing
• Portal module using JavaScript, HTML, jQuery, and CSS.
• Hands-on, end-to-endSDLCexperience with Safe Agile and a thorough understanding of CRM concepts, as demonstrated supportingMicrosoft Dynamics CRM,and developing custom, data-driven .NET applications and Worked closely with the business users in leading the efforts to generate functional design document.
• Implemented the Customer Service CRM module to automate the tax filing and loan processing for NJEDA department.
• Involved in developing the technical design documents for CRM and reviewed with technical Architect and business team for the approval.
• Implemented Model driven, web portal apps using power apps and integrating it with Dynamics 365.
• Implemented multiple power automate flows to automate workflows like events notification, sync the get notification and data collection.
• Involved in customization and configuration in creating business units for tax filing for different organization and loan approval process.
• Building theCRM forms,screensandviews,as well as workflows and reports around the customer needs for an interface.
• Involved in integrating the dynamics 365 with Azure Active Directory and move the power apps in Azure App portal.
• Worked on customization and configuration of Dynamics 365 CRM like creating custom entities, fields, forms as per business user requirements.
• Involved using XRM toolbox for fetch-XML queries, to use dynamics 365 as data source to create SSRS reports.
• Experienced and passionate developer implementing new emerging Microsoft-related technologies like PowerApps, Flow, and Power BI.
• Integrated MS Dynamics CRM 2016 online with Azure Logic Apps, Web Jobs.
• Worked on CRM Service management module in managing the tickets as cases for resolving any type of requests, issues or complaints raised by the customers via phone call, email or walk ins.
• Involved in plugin and workflow registration using plugin registration tools.
• Created Security roles and used Field level security to maintain level of access to different business users.
• Developed Power apps in the form Model driven apps for our sales customer engagement department so that it is easier to communicate with them.
• Worked on creating security roles for portal contacts to modify access to the web portal for different users.
• Involved in the production deployment process and fix the issue during production deployment.
• Responsible to customer for status reporting, issue tracking, requirements gathering
• Implemented the Power Automate workflow to extract the Audit log data from security compliance using office 365 API and feed the data to iDMS application for officer review.
• Worked with Azure File Storage setup for both Inbound and Outbound Integrations and created Azure Function Apps and Azure Logic Apps
• Implement Azure Service BUS to integration the DOL Department to validate the EDA and DOL Data and update the data in the dynamics CRM.
• Wrote workflows, business rules to modify the behavior of the forms, fields on entering.

Environment: Microsoft Dynamics 365 CRM, Power Apps, Power Portal, Portals App, C#, .Net Framework 4.6, Visual Studio 2019, Web API, SSIS, SSRS, CRM SDK, SQL Server 2014, HTML, JavaScript, jQuery, CSS, Bootstrap, Safe Agile.

Confidential, Glastonbury, CT

Sr MS Dynamics CRM Developer / Power Apps Sr Developer

Responsibilities:

• Collected existing infrastructure information including Active Directory, SQL server, Reporting Server instance for implementation of MS Dynamics CRM D365 system.
• Hands-on, end-to-endSDLCexperience with Safe Agile and a thorough understanding of CRM concepts, as demonstrated supportingMicrosoft Dynamics CRM,and developing custom, data-driven .NET applications and Worked closely with the business users in leading the efforts to generate functional design document.
• Involved in implementing the Sales and Customer service module CRM solutions for personal lines insurance.
• Implementing CRM Customizations and configurations and building theCRM forms, Entities,screensandviews, sitemap as well as workflows and reports around the customer needs for an interface.
• Created the business units and implemented the Security modules for Sales modules in different line of business.
• Developed Power apps in the form Model driven apps for our sales customer engagement department so that it is easier to communicate with them.
• Installed and configured MS Dynamics 365 CRM system for development and testing, configured server instance, created organizations.
• Discussed the requirements with end user and propose solutions to achieve business goals.
• Customized system entities and custom entities to meet the business requirements.
• Enhanced front-end look and feel and improved user experience using JavaScript, jQuery, Ajax, HTML5, and CSS.
• Worked on Sales, Marketing CRM module using Dynamics 365 online version 9.0, SSIS, and .net.
• Developed UI workflow to add default price list when new products created.
• Integrated MS Office Outlook with Logic Apps, MS Dynamics CRM 365.
• Integrated and monitored SharePoint integration with Dynamics CRM 365for document management under different site Azure security settings.
• Implement several plug-ins, custom workflows, Console apps using C# and asp.net 4.6 for enhancing the system, error handling, create and data retrieve and pre-validations and maintain data integrity.
• Created custom asp.net pages and configured forms and views for new modules to be added to MS Dynamics CRM system.
• Implemented MS-Flow, Logic Apps for the Azure Integrations.

Environment: Microsoft Dynamics 365 CRM, 2016, Microsoft Azure, Logic Apps, Azure SQL, Power Apps, Web Portals, C#, .Net Framework 4.6, Visual Studio 2017, Web API, SSIS, SSRS, HTML, JavaScript, jQuery, CSS, Bootstrap, Safe Agile.

Confidential, Hartford, CT

MS Dynamics CRM Developer

Responsibilities:

• Configure and implement CRM functional and application modules, encompassing sales, Marketing, Service using Dynamics 2016.
• Hands-on, end-to-endSDLCexperience with Safe Agile and a thorough understanding of CRM concepts, as demonstrated supportingMicrosoft Dynamics CRM,and developing custom, data-driven .NET applications and Worked closely with the business users in leading the efforts to generate functional design document.
• Implemented Model driven, web portal apps using power apps and integrating it with Dynamics 365.
• Implemented multiple power automate flows to automate workflows like events notification, sync the get notification and data collection.
• Involved in customization and configuration in creating business units for tax filing for different organization and loan approval process.
• Building theCRM forms,screensandviews,as well as workflows and reports around the customer needs for an interface.
• Involved in On-Prem Implementations for Dynamics CRM 2016.
• Implementing CRM Customizations and configurations.
• Creating documentation to Migration workflow and requirements and implementing custom workflows into business process to automate and enhance sales process.
• Involved in On-line Implementations for Dynamics CRM 365.
• Designed the Web Resources, Plugins and Workflows.
• Used MS Dynamics CRM SDK, WCF and Query Data to interact with data from the CRM system.
• Upgraded to DocuSign Connect and decommissioned the .NET polling component.
• SSIS Integration Toolkit by Kingsway Soft.
• Custom Microsoft .NET Application Development to build tools and Plugins.
• Developed dynamic reports using Power BI reporting interface and SSRS and deployed it on the CRM that were used in the application Web services Power BI depending on roles.

Environment: Microsoft Dynamics 2016, 2015, MS workflows, MS plugins, C#, .Net Framework 4.5.2, Visual Studio 2017, Web API, SSIS, SSRS, CRM SDK, SQL Server 2014, HTML, JavaScript, jQuery, CSS, Bootstrap, Safe Agile.

Confidential, Parsippany, NJ

Full Stack .Net developer

Responsibilities:

• Hands-on, end-to-endSDLCexperience with Safe Agile and a thorough understanding of CRM concepts, as demonstrated supportingMicrosoft Dynamics CRM,and developing custom, data-driven .NET applications and Worked closely with the business users in leading the efforts to generate functional design document.
• Involved in On-Premises Implementations for Dynamics CRM 2016 for Confidential drives Hiring CRM Solution and Package Tracking CRM Solution.
• Implementing CRM Customizations and configurations and Managing the Deployments in a Global Environment.
• Implemented the Driver Hiring CRM Module system to hire full time and contract type driver for Confidential Trucks and automate the process.
• Implemented multiple power automate flows to automate workflows like events notification, sync the get notification and data collection.
• Involved in customization and configuration in creating business units for different organization for different Confidential warehouse divisions.
• Building theCRM forms,screensandviews,as well as workflows and reports around the customer needs for an interface.
• Develop scribe integrations with other Applications and to pull data from Online MS Dynamics CRM to local database for analytics and reporting purpose.
• Installation,Configuration and Customization of MS Dynamics CRM 2016.
• Created custom dashboard, create custom Ribbon button and configured sitemap.
• Configuring and integrating software applications,APIsand add-ons.
• Providing installation and deployment strategies for hosted Microsoft Dynamics CRMand other considerations.
• Custom workflow assembly development Data migration and integration usingDynamics CRM.

Environment: Microsoft Dynamics CRM 2016, 2015, C#, .Net Framework 4.0, Visual Studio 2017, Web API, SSIS, SSRS, CRM SDK, SQL Server 2012, HTML, JavaScript, jQuery, CSS, Bootstrap, Agile.

Confidential 

Microsoft .Net Developer

Responsibilities:

• Involved in the complete Software Development Life Cycle (SDLC) including Analysis, Design, Implementation, Testing and Maintenance.
• Involved in the Design of the application using MVC, WCF, Entity Framework, and LINQ to SQL.
• Involved in developing the Front-End of the application using the asp.net framework 4.0 and HTML.
• Rewrite the Silverlight application to Asp.net MVC application by understanding the existing logic and functionality.
• Implemented and extensively used the Object-Oriented programming concepts in C# and ASP. Net 4.0.
• ImplementedData Annotationfor client-side data validation.
• Developed the rich visual components through WPF and Silver light using XAML and Expression Blend.
• Worked onBinding, Styles, Data Template, Control Template, Routed Events, Converters, LayoutPanels in XAML involved in Consuming WEB API in MVC by implementing the consume Get, Post, Put, and
• Delete and implemented the Parameter Binding and Dependency Injection.
• Involved in developing the Data Access Layer using the Entity Framework followed the code first process.
• Created the database tables using the code first approach in entity framework.
• Used SVN for source Version Control.
• Involved in unit testing with N-Unit, Just-Mock, preparing System Test Cases, Documentation, Debugging, and bug fixing.

Environment: ASP.NET3.5, WPF, XAML, Visual Studio 2008, MVVM, HTML, CSS, JavaScript, jQuery, JSON, C#.Net, AJAX, Web API, WCF, Entity Framework, SQL Server 2005, SVN.