SUMMARY

• Microsoft Certified Professional Solutions Developer with extensive experience in Microsoft Dynamics CRM development. Expertise in all aspects of web/windows application development including: C#, ASP.Net, SQL Server 2012, XML, HTML, XSLT, CSS, AJAX, T - SQL, WCF, WF, Microsoft.Net Framework 4.0 and JavaScript.
• 6+ years of overall experience in IT including Microsoft .Net Technologies and Microsoft Dynamics CRM
• 4+ years of extensive implementation experience in installation, configuration, customization and extension of Microsoft Dynamics CRM as well as in deployment, trouble shooting and production support for the applications developed
• Experience in customization on Microsoft Dynamics CEM 2011/2013, include creating, deleting, and changing fields, forms, entities, views, charts and dashboards, and solutions
• Experience in developing complex applications on Microsoft Dynamics CRM platform with customization of entities, Bing map and JavaScript
• Experience in developing of custom WCF web services, dialog based work flows, plug-ins and integrating custom web pages into CRM
• Experience in use of web services and interacting with MS CRM database through the use of web service methods.
• Experience in data migrations and update operations using LINQ within CRM across various entities
• Hands on knowledge of implementing and maintaining access controls and permission in CRM based on roles and access conditions
• Experience in converting client requirements and functional specifications to technical design with effort estimation and doing development for the same
• Experience in client management and system development, design, and implementation
• Hands-on experiences in developing Web/Windows applications using C#, ASP.net, ADO.net, SQL Server 2008/12, and .Net Framework 3.5/4.0 with strong knowledge of Object-Oriented concepts
• Good knowledge of Windows Communication Foundation (WCF), Windows Workflow Foundation (WWF), and Microsoft Web Server like IIS 7.0/8.0
• Expertise in Database Systems, SQL, and Stored Procedures
• Good knowledge of Web Development skills like HTML, XML, XSLT, JavaScript, and Visual Studio 2012/2010
• Experience in implementing project using Agile and Sure Step methodology
• Excellent analytical, logical and interpersonal skills. Hard working and fast learner with self-motivated personality

TECHNICAL SKILLS

Programming Languages\Scripting\: ASP.Net 3.5/4.0, C#\JavaScript\

Technologies\Development Tools\: Microsoft Dynamics CRM 4.0/2011/2013 , \Visual Studio.NET, SSRS, SSIS\WCF, WWF\

Mark-ups\Databases\: HTML, DHTML, XML, XSLT \MS-SQL Server 2008/2012, Oracle, MySQL\

Web Servers\Version Management Tools\: IIS 7.0/8.0\Visual Source Safe, TFS\

PROFESSIONAL EXPERIENCE

Confidential - Coppell - TX

Microsoft Dynamics CRM Developer

Responsibilities:

• Gathered and determined requirements from Customer Care Department and other business units.
• Designed and documented the CRM solution architecture.
• Created CRM reports and custom dashboards using SSRS and custom forms
• Worked with Agile Development Methodology
• Designed a plugin to generate case number on create of new record.
• Customized fields, forms and views for new modules to be added to existing CRM system.
• Created and changed workflows based on requirements.
• Designed and created a new business process.
• Converted business requirements into technical requirements for development team.
• Customized and configured CRM system at a user level.
• Participated in various discovery meetings for gathering requirements.
• Trained team in MS CRM.

Environment: Windows 2012 R2, .Net 4.0, C#, JavaScript, WCF, SQL Server 2012 and Microsoft Dynamic CRM 2013, SSIS, SSRS, Visual Studio 2012

Confidential - Southborough - MA

Microsoft Dynamics CRM Developer

Responsibilities:

• Gathered client requirements and business process, development, testing and deployment of Microsoft CRM projects.
• Created requirements for custom SQL reports.
• Created and changed workflows based on requirements from Sales and Marketing department.
• Customized fields, forms and views for new modules to be added to existing CRM system.
• Integrated and monitored SharePoint 2010 integration with CRM 2013 for document management under different site security settings.
• Designed a plugin to generate account number on create of new record.
• Customized and configured CRM system at a user level.
• Trained team in MS CRM.
• Participated in various discovery meetings for gathering requirements for affective product development.
• Successfully upgraded from unsupported CRM 4.0 implementation to completely supported CRM 2013 solution.

Environment: Windows 2012 R2, .Net 4.0, C#, JavaScript, WCF, SQL Server 2012 and Microsoft Dynamic CRM 2013, SSIS, SSRS, Visual Studio 2012

Confidential - Allentown - PA

Microsoft Dynamics CRM Developer

Responsibilities:

• Gathered requirements, technical specifications and design.
• Developed custom plug-ins to facilitate complex business rules
• Created and changed custom workflows to optimize business processes.
• Created integration component to connect CRM with third party systems.
• Created UI extensions using Web Resources, JQuery, ASP.Net
• Conducted user training scenarios and prepared detailed documentation.
• Extensively used Microsoft CRM SDK to perform various CRUD operations using web services and LINQ.
• Trained team in MS CRM.
• Created several plugins, workflows and additional screens using Visual Studio 2012.
• Prepared several test scenarios for integration and functionality testing.

Environment: Microsoft Dynamics CRM 2013, Microsoft ASP.Net, JQuery, AJAX, JavaScript, CSS, HTML, WCF, Microsoft SQL Server 2012, LINQ, C# 4.0, SQL, Unit Testing, Visual Studio 2012

Confidential - Chicago - IL

Microsoft Dynamics CRM Developer

Responsibilities:

• Documented CRM design and architecture details
• Identified business requirements by interviewing/surveying marketing associates and brand managers
• Customized CRM Entity fields, forms, filtered views and relationships for both System and Custom Entities
• Customized the site map and ribbons using Pragma Toolkit
• Deployed third-party CRM managed solutions to empower CRM with project management capabilities
• Developing custom plug-ins Synchronous/Asynchronous Sandbox plug-ins compatible for CRM
• Created workflows to automate campaign activities, email interaction, and lead qualification
• Built an ASP.NET web application that embed product images into CRM entity forms
• Created a WCF Data Service for CRM, and built another ASP.NET web application that used the WCF service to perform lead transaction, which included the development of data binding controls, configuration of user authentication and authorization, and state management
• Exported dynamic campaign finance data to Excel Pivot Tables for further financial analysis
• Generated marketing reports on a regular basis using SSRS using Metadata Document Generator
• Tested the solution and deployed it in production server
• Used TFS 2010 for source control and project tracking

Environment: C#,.Net framework 3.5, LINQ, Java script, SSRS, Microsoft CRM 2011, Windows Server 2008R2

Confidential - Philadelphia - PA

CRM Integration Specialist

Responsibilities:

• Understood the existing application.
• Analyzed the functional scope and finalized approach of the application.
• Gathered and documented business processes and requirements for the project.
• Analyzed the impact of changes and prepared high level estimates for change requests and new requirements.
• Created workflows and processes based on clients requirements.
• Defined advanced find queries and views for novice users to increase research capabilities within their CRM environment.
• Involved in defining business requirements for customizing and extending CRM.
• Performed customizations on MSCRM to suit the business needs.
• Trained people on MS CRM (Data Management, Customizations and Workflows).
• Performed other responsibilities as per the needs of the business.

Environment: Windows 2008R2, ASP.NET 3.5, C#, XML, Web Services, Microsoft Dynamic CRM, SQL Server 2008R2, SQL Server SSIS.

Confidential - St. Louis - MO

CRM Integration Specialist

Responsibilities:

• Created custom dashboards using SSRS and custom forms
• Gathered and documented specification based on requirements and discussion
• Documented changes to the configuration and side effects
• Designed, developed Microsoft Dynamics CRM software application components
• Prepared data model and implemented Entities, Forms and custom components.
• Designed and developed several Plug-ins, Workflows for business rules
• Implemented data migration module to import legacy data into CRM using SSIS.
• Used solutions to translate requirements with proper dependencies
• Expertise in Database Systems, SQL, and Stored Procedures
• Managed Solutions between development and deployment organizations
• Configured Security roles in MS Dynamics CRM
• Developed applications to run on schedule to generate yearly statements for users
• Involved in troubleshooting and solving technical issues

Environment: Visual Studio 2008, Microsoft Dynamics CRM 2011, .Net Framework 4.0, C#, JavaScript, HTML, WCF, WF, MS SQL Server 2012, AJAX

Confidential

Application Developer

Responsibilities:

• Designed ASP.NET web pages/forms together with other user controls, custom controls
• Developed server-side validation controls as well as client-side data validation using JavaScript and jQuery library
• Developed Themes and CSS style sheet for professional look and feel of the website
• Implemented ASP.NET client authentication and authorization
• Built an N-Tier application with WCF and ADO.NET Datasets to store information submitted by clients through web forms into SQL server databases, and hosted the service in WAS using TCP protocol
• Developed the .NET tool, part of a Smart client migration utility, to migrate the content from Vignette to SQL Server.
• Also developed SQL Server SSIS package to migrate the data from staging environment to Production.
• Expertise in Database Systems, SQL, and Stored Procedures
• Integrated the web application with online payment services
• Migrated the existing client data into the newly configured SQL server databases using SSIS
• Created a Live Chat application using WCF service and JSON
• Consumed web service to implement search functionality throughout the website
• Deployed the website and applications to run in IIS server

Environment: Windows 7, C# 2.0, XML, XSLT, Web Services, SQL Server 2005, SQL Server SSIS

Confidential

Team Member

Responsibilities:

• Worked with relational and dimensional database modeling
• Collected design requirements and prepared technical code specification documents
• Created database tables, file groups, schemas and indexing
• Implemented SQL Server CLR Programming with stored procedures, transactions, functions, triggers and aggregates
• Wrote SSIS packages that loaded data from one system to another
• Created cubes and reports using SSAS and SSRS
• Developed web services as business layer and data access layer to expose the database for other applications to use
• Created multiple WCF endpoints to allow other systems to consume the data, and feed the system when appropriate

Environment: Windows 2008, SQL Server 2005, C#, ASP.NET, HTML, Java Script and PHP

Confidential

Team Member

Responsibilities:

• Worked with the end-user for gathering the requirements. Document the requirements and finalize the requirements with the client.
• Worked as Technical lead and developed the design documents.
• Worked on the master module for maintaining the application.
• Developed for uploading the excel sheet online to the site.
• Developed the screen for uploading the reports in text format.
• Login for the users and authentication done on the bases of the excel sheet uploaded to the site containing the details of the users.
• Viewing the reports online.
• Developed a login screen for authenticate the users to login to the site.
• Developed the pages in a way that they can be viewable only in the case of login.
• Sending the bulk mail to all the users on the site.
• Designing of various database objects that include Tables, Stored procedures, Triggers etc.
• Developed system test cases.

Environment: Windows 2003 ASP.NET, C#, ADO.NET, HTML and XML