SUMMARY:

• Highly skilled certified Agile practitioner, certified Scrum master, certified Scrum product owner, senior technical writer, information architect, and .NET developer with 20+ years of accomplishment spanning six countries.
• Deadline - driven and highly organized, capable of bringing enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments within strict time and budget constraints.
• Technologically sophisticated with keen understanding of the software development life cycle (SDLC) in both Agile Scrum and Waterfall methodologies with success creating artifacts and materials at every project stage.
• Process-driven approach to structuring work and implementing new systems, procedures, templates, and training tools to increase efficiency and eliminate redundancy.
• Highly collaborative and motivational with experience coordinating with domestic and overseas teams in leadership, team-driven, and independent roles.

PROFICIENCIES:

Agile: SAFe, Rally, JIRA, Scrum, Kanban, Leankit Kanban, AgileWrap, XP, TDD, ATDD, Gherkin, Cucumber, Jenkins

Platforms: Windows, UNIX, Linux

Applications: Microsoft Office Suite (Word, Power Point, Excel, Access); Microsoft Project, Microsoft Visio; Microsoft SharePoint; Mindjet; Documentum; RoboHelp; AutoCAD; Adobe Creative Suite (PageMaker, FrameMaker, Dreamweaver; Photoshop, Acrobat); Paint Shop Pro; CorelDraw

Development: Microsoft SQL Server; Rational Rose; Rational ClearCase; UML; Subversion; HTML; XML; DHTML; XSL-FO/XSLT: Java; JavaScript; .NET C#; Delphi; C++; DITA; Doxygen; MadCap Flare; Javadoc; XMetal; HoTMetaL PRO

PROFESSIONAL EXPERIENCE:

Confidential

Scrum Master, Wiki Developer

Responsibilities:

• Stood up, trained, and facilitated two distributed Scrum teams.
• Created and maintained corporate Agile Scrum Playbook.
• Developed wikis for six Scrum teams and trained contributors.
• Reworked JIRA workflows for six Scrum teams and created custom dashboards for improved clarity and visibility.
• Introduced a pre-grooming method that resulted in more effective and efficient grooming and planning sessions.
• Provided Product Owner training and User Story workshops.
• Created and maintained Master Scrum Calendar and Agile Org Chart.

Confidential, Basking Ridge, NJ

Agile Program Lead, Scrum Master

Responsibilities:

• Defined SAFe ceremonies at the team and program levels including strategies for buy-in through wiki development and peer-led training scenarios.
• Spearheaded the transition to TDD and ATDD with User Story and Gherkin workshops.
• Defined Agile roles for Portfolio, Program and Team levels.
• Analyzed and drove Agile maturity initiatives for five Scum teams.
• Edited and provided ongoing content to group wiki and implemented a plan for its successful socialization.
• Facilitated two distributed Scrum teams.

Confidential

Agile Coach, Agile Scrum Courseware Developer

Responsibilities:

• Scrum courseware and simulation developer for new and existing Agile practitioners, including: project managers, team members (developers, testers, BAs, DBAs, etc.), business users, and product owners.
• Scrum training and Agile coaching.
• Authored The Agile Scrum Playbook, A to Z, poised for publication.

Confidential

Scrum Master/Senior Technical Writer

Responsibilities:

• Facilitated Scrum sprints in two Chinese factories.
• Composed a comprehensive suite of technical documentation for use by vendors, clients, and field engineers, including Installation Qualification, System Verification and Testing, Process Guides, Test Procedures, Operations and Maintenance Guides, and Training Manuals.
• Edited all operator-facing UI screens for clarity, correctness, and effectivity.

Confidential, Folsom, CA

Scrum Trainer/Information Architect

Responsibilities:

• SharePoint consultant for public and private sector web enterprise solutions, providing scrum training, information architecture, process methodology, and user documentation.
• Created press releases, case studies, and sales tools for marketing staff.
• Designed and developed an internal Asset Library featuring reusable assets, templates, processes, and learning tools.
• Provided company-wide editorial reviews for all client-facing documentation.

Confidential, Waltham, MA

Scrum Product Owner/Scrum Master

Responsibilities:

• Stakeholder representative providing user stories, personas, product backlog adjusted for risk, and team training.
• Facilitated scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.).
• Empowered teams to self-organize and grow cross-functionality.
• Protected team from over-commitment, managed backlog, prioritized resolution of defects/bugs.
• Managed the lifecycle of code development, from ideation to sprints to deployment, including daily UI edits.

Confidential, Santa Clara, CA

Agile XP Trainer/Senior Technical Writer

Responsibilities:

• Composed supporting/training documents, including user guides, CLI online help, and Linux manual pages, for a suite of nine data storage adaptors for Microsoft, VMware, Oracle, and Symantec products.
• Reviewed and rewrote functional specifications and designed test case templates.
• Educated nine development teams in Agile XP best practices.
• Planned and facilitated informative writing seminar for engineers to increase quality and consistency of technical documentation.
• Increased efficiency of documentation process, improved collaboration, and reduced need for rewrites by creating customized Developers Stylebook, introducing a process methodology, and designing an asset library in SharePoint.
• Conducted a comprehensive editorial overhaul of all (nine) web applications, including database-stored error messages.

Confidential, Boston, MA

Senior Technical Writer

Responsibilities:

• Selected to design and compose user guide for proprietary finance, facilities, and purchasing software; subsequently engaged to complete updates and revisions.
• Created training solutions/materials and defined training schedules.
• Developed coded (.NET/C#) user guide with context sensitive features and robust help manager.
• Edited UI screens and composed administrator’s guide to support high-level users.