SUMMARY

• 12+ Years of experience in various phases of Software Development involved in Analysis Design, Development, Testing and Implementation of various types of applications in client/server and n - tier architectural styles using object-oriented Languages in .NET and Microsoft Dynamics CRM
• 5 Years of experience in Microsoft Dynamics CRM
• Have a good understanding and noledge on Sales, Marketing, Service, Customizing forms, fields & Entities, Data Import, Solution Management, Charts, Auditing, Sitemaps, Ribbons, Business Units, Security Roles, plugins and workflows etc.
• Extending teh CRM functionality, full life cycle implementation of CRM based Solutions, Custom Windows and Web Applications using .Net Technologies.
• Experience in Microsoft CRM 2013,2015 and 2016 Entity, Forms, Views, Fields, Relationships, Ribbon, Chart, configuration and customization, integration wif and MS Outlook.
• Expertise in customization, configuration and integration of MS CRM 2015/2016.
• Strong noledge of Microsoft Dynamics CRM architecture and performing a migration from CRM to2015 in CRM environment.
• Experience in use of web services and interacting wif MS CRM database using web service methods.
• Experience in data migrations using Scribe and update operations using LINQ and XRM wifin CRM across various entities
• Strong Experience in business requirement analysis, assess alternative solutions, design, develop and implement application solutions using Microsoft CRM SDK, C#,OPPs, .NET Framework and JavaScript.
• Good Experience in creating Plug-ins, Custom workflows and all categories under Processes
• Developed and implemented customization & configurations, email router setup, data migration and code reviews.
• Worked on custom code validation tool for CRM 2013, 2015 and 2016 service end points, sitemap editing, ribbon rules, teams & queues, security roles & profiles, email templates, web resources, views and dashboards.
• Expertise in SQL Server 2008, 2012 and coding using TSQL, PL/TSQL, Procedures, Functions, Triggers, Backup and Restore.
• Hands on experience in agile and scrum methodologies along wif project management systems.
• Participated in Peer Code Reviews and conducted Knowledge Transfer sessions for new Consultants in teh Project.
• Excellent communication, analytical and interpersonal skills.
• Quick learner and adaptive to new and challenging technological environments.
• Highly motivated to take independent responsibility as well as ability to contribute and be a productive team member.

TECHNICAL SKILLS

Business Applications \ RDMS: \: Dynamics CRM 2013/2015/2016 \ MS SQL Server, SSIS\

NET \ Reports: \: C#, LINQ, Web Services, \ADO.Net Reporting in CRM\CRM SDK, WCF\ASP.Net

Web Tools \ Methodologies: \: HTML, JavaScript, OData, JQuery\ Agile, Waterfall\

Configuration Management Tool \ Tools: \: TFS\SVN XRM Box \Microsoft Outlook \Ribbon Work Bench

PROFESSIONAL EXPERIENCE

Confidential, Redmond, WA

Sr Programmer Analyst

Responsibilities:

• Understanding teh business flow.
• Participated in teh preparation of FRD.
• Creating Business hierarchy, territory hierarchy, sites and Resources
• Customized sales, marketing and service cycles
• Integrate to marketing pilot, email router and inside view.
• Developed sales pipeline, Goals and quotas.
• Developed and registered Plug-in for custom business logic.
• Created All Processes (Business Process, Action, workflow, Actions, dialog).

Confidential, Conshohocken, PA

BIZ Dynamics CRM / Sr. Tech Lead

Responsibilities:

• Understanding teh business flow.
• Participated in teh preparation of FRD.
• Creating Business hierarchy, territory hierarchy, sites and Resources
• Customized sales, marketing and service cycles
• Integrate to marketing pilot, email router and inside view.
• Developed sales pipeline, Goals and quotas.
• Developed and registered Plug-in for custom business logic.
• Created All Processes (Business Process, Action, workflow, Actions, dialog).
• Create and debug Java script, Soap xml, ODATA and HTML.
• Configured Reports.
• Modifying teh Ribbon xml and Sitemap.
• Developing teh custom workflows.
• Integrate to web Portal, WCF Services (SOAP and REST)
• Design, customization, and implementation of Microsoft CRM 2015.

Confidential, Rockwood, PA

Business Management /Sr. Tech Lead

Responsibilities:

• Understood teh business flow.
• Participated in teh preparation of FRD.
• Customized entities, forms and views.
• Created Business Hierarchy.
• Developed and registered Plug-in for custom business logic.
• Created Workflows and dialogs.
• Developed Java script, Soap xml, ODATA.
• Configured CRM Reports and developed SSRS Report.
• Modifying teh Ribbon xml and Sitemap.

Confidential, Lake Zurich, IL

Sr Programmer Analyst

Responsibilities:

• Customizations made on Sales and Marketing Modules.
• Creation of Managerial level Rich Dashboards.
• Developed Workflows and Plugins to automate teh business processes.
• Created SSRS Reports.
• Created reports which gives ability to teh user to analyze teh Salespersons Activities.
• Customizing CRM Ribbon buttons.
• Regular interaction wif teh Client on project issues/concerns.

Confidential, IL

CRM /Sr Programmer Analyst

Responsibilities:

• Configuration and customization of Organization needs.
• Creation of Managerial level Rich Dashboards.
• Developed Workflows and Plugins to automate teh business processes.
• Created SSRS Reports.
• Created reports which gives ability to teh user to analyze teh Salespersons Activities.
• Created Sms functionality.
• Configure Outlook email to CRM and sending automatic mails to teh Customer.
• Worked on Javascript Webresources to client side validations.

Confidential, Dallas, TX

Programmer Analyst

Responsibilities:

• Design, customization, and implementation of Microsoft CRM 2011.
• HTML, JavaScript for Client side Validations.
• Implemented Ribbons, Sitemaps, Plugins, etc
• Interacting wif client in daily basis.
• Participated in decision making, which concepts need to be used and what are teh Pros and Cons.

Confidential, Cary, NC

Programmer Analyst

Responsibilities:

• Managing teh work between teh resources.
• Direct contact wif teh clients for queries.
• Customization, Installation and configuration of MS CRM 2011.
• Configure and implement MS CRM system to support sales business pipeline management requirement.
• Involved in Implementation planning and designing.
• Involved in development using Basic MS CRM customizations, Web services.
• Work wif clients and other team members to architectand develop CRM Solutions.
• Participating in regular status meetings and prepared weekly reports on teh status of teh application.

Confidential

Software Engineer

Responsibilities:

• Direct contact wif teh clients for queries.
• Designing teh UI
• Developing teh application in teh WCF Architecture
• Unit testing by NUnit tool in teh project