SUMMARY:

• Desktop engineer specializing in Application Packaging with seven plus years of experience in the IT industry.
• Experienced in all stages of the software lifecycle functions - requirements gathering, analysis, design, development, test and implementation.
• Expertise in Windows Installer Technology, Install Shield Admin Studio 14.0, Wise Packaging Studio 8.0 and Application virtualization using APP-V 5.0
• Experience in using Windows Installer SDK development tools like Orca to work with MSI’s for debugging, review, and cleanup of packages. Other tools: Filemon, Regmon etc.
• Worked with App-V Sequencer and Client for sequencing, streaming, testing and troubleshooting virtual applications.
• Experience in Installing and Configuration of SCCM Client and Console for Deployment and QA of applications in the test environment.
• Experience with Citrix XenApp in providing application virtualization and application delivery.
• Interface with the end-users and application testers to conduct UAT and/or troubleshoot applications with issues.
• Windows XP, 2007, 8 & 10, Office Suite 2003 & 2007, 2013, Open Office, Active Directory, Windows Server 2003, Mail Server (Mail Daemon), SQL Server.
• Solid noledge of Mac IOS &Windows XP, 7, 8 & 10 image building and debugging, Office packaging and key management, networking (setting up virtual networks, enabling/disabling certain ports), Active Directory(creating and destroying a resource, managing security groups with certain requirements, accessing and adding DNS entries).
• Experience writing scripts using VBScript, WMI scripts, and batch files.
• Strong noledge and experience on MSI, MST (Transforms), MSM (Merge Modules), MSP (Patches) and MSI d Confidential base tables etc
• Experience in packaging an applications for Lockdown Environment.
• Knowledge of overall networking technologies TCP/IP, DNS, DHCP.
• Excellent interpersonal and oral/written communication skills and has high adaptability to changes in technology.

TECHNICAL SKILLS:

Operating Systems: Windows 10/Windows 8.1\Windows 7 /Vista / XP

Languages: C, HTML, Java Script, VB Scripting, Wise Scripting, PowerShell.

Technologies: Windows Installer (MSI), Active Directory, Windows Script, and Orca Wise Script, Group Policy (GPO), Win batch/DOS Batch

Imaging Tools: Norton Ghost, VMware, PXE, WMI

Packaging Tools: Install Shield Admin studio 14.0, App V 5.0, App volumes, VMWARE Thinapp, LANDesk, Confidential End Point Manager, VDI, Citrix 5.5

Troubleshooting Tools: Filemon, Regmon, Procmon, Dependency walker, Confidential Compare

Application Remediation Tools: SCCM 2012, SCCM 2007, MDT2012, Microsoft Build Manager, Altiris Notification and Deployment Server APP DNA, Microsoft ACT Toolkit 5.5

PROFESSIONAL EXPERIENCE:

Confidential, Irving, Texas

Application Packager - SCCM Engineer

Responsibilities:

• Repackaging the applications using Admin Studio 14.0 and creating the Transforms.
• Delivering the packaged applications for Desktops and Servers through SCCM 2012.
• Documentation of troubleshooting & issue resolution along with strategic planning, scheduling, and tracking of software distributions
• Worked on testing the applications compatibility with Windows 7 and package them Using Wise Package Studio.
• Completing the UAT of the applications in Windows 7 platform by the SME from the business unit.
• Sequencing applications using App-V 5.0 and publishing on Microsoft App-V Client Server.
• Experience in publishing the sequenced applications on Windows Server 2008 Microsoft App-V Management Sever to the defined groups in Active Directory.
• Publishing the sequenced and packaged applications in the Citrix XenApp environment.
• Troubleshooting of packaged Applications in both the Windows and Citrix XP PS 4.0, 4.5 XenApp environment
• Application migration and management using AppDNA
• Deployed applications using SCCM and MDT by creating the application profiles using both Task sequence and Microsoft Build Manager.
• Using the VB Script, Wise Script and WIN batch files to automate Custom Actions.

Environment: Windows 7 Enterprise (32 and 64 bit),Installshield 14, Admin Studio 14, Microsoft App v 5.0, SCCM 2012, VB Script, Wise Script, and PowerShell

Confidential, Brentwood, TN

SCCM\ Software Packaging Engineer

Responsibilities:

• SCCM 2007/2012: Sound noledge in deploying packages using Microsoft SCCM-2007 on both test machines for internal validation and user’s machines for production deployment.
• Install Shield: I has thorough noledge of Admin Studio Install Shield in Creating MSI from scratch, Creating Transforms, Repackaging Legacy Installs, Custom Actions, Creating Minor/Major Upgrades, Analyzing MSI verbose logs
• VB Script; Power Shell: Good experience in writing custom scripts using Wise script, Install script, VB script, Batch script, windows Power shell.
• Active Directory administration: I has experience in creating new user accounts/ groups/ computer accounts /organizational units and also in managing existing accounts. Moreover, filtering Active Directory d Confidential by using query-building search
• Windows 7 diagnostic/support tools (32bit and 64bit): Strong experience in troubleshooting the software, hardware and the infrastructure.
• App-V; Hyper-V; VDI: Worked with App-V Sequencer and Client for sequencing, streaming, testing and troubleshooting virtual applications.
• Wise Script Editor: strong experience in using wise script editor for creating custom actions.

Environment: Flexera Admin studio, APP-V, VSphere 5.0, VMware Workstation7, Windows Enterprise SP1, SCCM 2007 and 2012 Windows server 2003, 2008.

Confidential, Miami, FL

Application Packaging Engineer

Responsibilities:

• Created Windows Installer setup packages (.MSIs) on Windows XP/Win 7 platform and modified the legacy applications using Wise Package Studio 8.0, Admin studio 10.0
• Created MSI s in a locked down environment and set permissions on files and registry keys for user access.
• Created MSTs for the In - House applications, COTS Type applications, and vendor MSIs to modify and package them as per the organizations packaging procedure according to Microsoft s best practices guidelines.
• Worked on various applications to build Upgrades and Patches (MSP) according to the package
• Requirement
• Developed various custom actions dat need to perform specific tasks for, during and after installations.
• Performed package validation and troubleshooting the applications to resolve Internal Consistency Errors (ICE).
• Interacted with Users and Application Owners for gathering information required for Application Packaging.
• Used VB Scripts and Wise Script Editor to create wrappers for preinstall and post install software packaging and to automate and schedule the tasks.
• Conducted peer review and pre-quality control on MSIs created by team members and final quality checks before releasing to testing.

Environment: Windows 7(32bit, 64bit), Admin studio, Installshield11.0, WisePackage Studio 8.0Wise Script, VB Script, SCCM 2012.

Confidential

Windows Software Packager

Responsibilities:

• Repackaging the applications using Admin Studio 10 and creating the Transforms.
• Delivering the packaged applications for Desktops and Servers through SCCM 2007.
• Documentation of troubleshooting& issue resolution along with strategic planning, scheduling, and tracking of software distributions
• Worked on testing the applications compatibility with Windows 7 and package them Using Wise Package Studio.
• Completing the UAT of the applications in Windows 7 platform by the SME from the business unit.
• Sequencing applications using App-V 4.5 and publishing on Microsoft App-V Client Server.
• Experience in publishing the sequenced applications on Windows Server 2008 Microsoft
• Troubleshooting of packaged Applications in both the Windows and Citrix XenApp environment
• Application migration and management using AppDNA
• Deployed applications using SCCM and MDT by creating the application profiles using both Task sequence and Microsoft Build Manager.
• Using the VB Script, Wise Script and WIN batch files to automate the things for desktop Custom Actions.

Environment: Windows XP, Wise Package Studio 8 Install shield 10, Admin Studio 10, Microsoft App v 4.5, SCCM 2007, VB Script, Wise Script, and PowerShell

Confidential

System Administrator

Responsibilities:

• Implementation, Configuration, and Troubleshooting of Standard & Enterprise Network Systems Using Windows 2000 and Windows NT 4.0 Server, LAN & WAN TCP/IP based Application network.
• Performing Hardware, Network Security, Antiviral Management and Software installations, configuration, troubleshooting of assigned Servers and Network Systems.
• Installing and Configuring Windows 2000 Server Operating Systems.
• Managing Users, User Permissions and Creating folders for the users
• Managing Backup and Recovery.
• Providing the Internet access to the users.
• Creating users and maintaining passwords.
• Day to day administration and maintenance of LAN connectivity.
• Implementation, Configuration, and Troubleshooting of Systems Using Windows 2000 Professional and Linux operating systems.
• Performing Hardware, Antiviral Management and Software installations, configuration.
• Managing network printers
• Installing and Configuring Windows 9x, ME, 2000 Professional, Linux operating systems.