SUMMARY:

• Agile; PMP, FINRA certified Project Manager; has been working in the Information Technology industry for more than 10 years and knows all specifics and nuances of successful project management, release deployment, service transition, and support; proficient in Web Cloud technologies, Mobil Apps, Web and Infrastructure deployments, SharePoint, IT Infrastructure Library ( ITIL ), IT Service Management ( ITSM ), Software Development Life Cycle ( SDLC ), and Business Service Management ( BSM ); managed projects in Agile methodology, Billing, Health Care, Medicare and Medicaid, Electronic Medical Records (EMR), Pharmaceutical, Retail, Financial Products, Telecom, Mergers and Acquisitions, Finance; Insurance, Business Development, Big 6 Consulting, Application Software, Infrastructure
• Dedicated, data - savvy, deeply analytical, flexible, willing to grow professionally, highly organized, results driven, success-oriented, proven interpersonal and communication skills, workplace stress resistant, adaptable, team player, profound problem solver, technically proficient, responsible, self-motivated, challenge-driven, conscientious, possess good work ethics, fluent in 3 languages

TECHNICAL SKILLS:

• Web Cloud, AR Remedy, PMP, PMBOK, e-TOM, Amdocs, SDLC, Relational Databases, Wiki
• Oracle, SQL, TOAD, SharePoint, PVCS, Lotus Notes, IBM Cognos, Quick Base, Jira
• MS Project / Visio / PowerPoint / Excel / Word, MS Office Professional, Primavera
• MS Outlook / Communicator / Live Meeting, WebEx, Presentation Projector
• IVR, Unix, Cisco VPN, Cisco VOIP Phone Systems, CUCiLync, At&T Connect
• MS Windows/XP, Vista, UML, LPL Trading
• HP Service Manager, Citrix, PROSet, WebCam

PROFESSIONAL EXPERIENCE:

Confidential

IT SENIOR PROJECT MANAGER

Responsibilities:

• Establish the common Agile User Interface and Agile Change Management Process across the cluster of major Corporate Systems supporting subscription applications for external customers, Oracle Finance Suite of internal applications, and the 3rd party vendor supported systems
• Integrate Mobil technologies in the existing enterprise Information Technology systems
• Focus on supporting SOX compliant IT (GC) controls and PCI protocols, ITIL services, and securities.
• Develop Agile Policies, Guidelines, and Procedures for the development of the solutions with Agile methods
• Prioritize business stories; Develop scope; Monitor Accesses to protect customer sensitive information
• Work closely with cross-functional business and technical teams on the projects for the Web based solutions, proper closing of project stages and sprints, resolution of the Quick Base and Jira issues
• Create project plans, Identify risks and constrains, and resolve dependencies in the Agile project life cycle activities
• Build the consensus between the standard project management methodologies and best practices in agile approaches
• Facilitate gathering requirements and project charter approval meetings

Confidential

IT SENIOR PROJECT MANAGER

Responsibilities:

• In a fast passing Agile environment, Acted as Major Release, Emergency Hot Fixes, & Off Cycle Release and Deployment Manager consultant for all assigned Releases
• Orchestrated an Enterprise team of over 100 stakeholders to ensure timely delivery of the new Web Cloud application for the Electronic Medical Records (EMR) in geographically distributed end user locations using automation and common best practices in the management of the business solutions with Agile information technologies.
• Delivered Enterprise Web Cloud based architecture solution to over 10, 000 chain wide locations adhering to corporate ITIL and industry standards and regulations partnering with the Greenway medical solutions
• Created Schedules, Resource allocations, Risk Assessment and Mitigation plans for concurrent Releases, communicate deliverables in plans to all stakeholders and in executive summaries to key stakeholders and approval rosters
• Secured sign offs, Facilitate go/no go decision meetings with key stakeholders in the cross functional multicultural organization inclusive of Business Owners, Release Management, Enterprise Mission Critical Technical area, Enterprise Shared Services (ESS), Enterprise Infrastructure Database Servers (DBS), Enterprise Infrastructure Central Application and Integration Servers, Enterprise Citrix Servers, Enterprise Object Distribution (OD), Enterprise Change Management, Technology and Resource Vendors, Communication,, Production Support, and Application Owners.
• Identified approach for deployments of new and enhanced functionalities utilizing Pilot solutions engaging vendors and enterprise support in the IT Infrastructure Library (ITIL) conceptual environment utilizing principles and practices in the project, release, post release, and PMO management proceedings.
• Established Rapport with key stakeholders, vendors, software and resource management to release to production and transition released processes to Run teams and Production Support.
• Worked closely and build relationship with Release, Change Management, Legacy Application, Configuration Process Management providing post Implementation coordination and support, facilitating meetings, providing status, progress, and calendar scheduling in multiple concurrent releases.
• Distributed new and enhanced Enterprise Cloud based solutions with advanced Immunization, Health Testing, and Medicare Part B Insurance Plans

Confidential

IT PROJECT MANAGER

Responsibilities:

• Developed effective way of delivering synergy value to customers by adapting data-driven decisions and facilitating post acquisition outcomes that customers want to achieve without ownership of extra cost and risk
• For the State Farm I worked on the Agency Integration projects with focus on the organization and execution of integration project plans for acquired agencies
• Project manager responsible for planning, managing, executing, reporting and overseeing IV&V activities for healthcare IT and Medicaid eligibility systems for addition to or integration with existing projects
• Main focus of the Integration team is on the integration of the office equipment, solution center, phones and emails into a single network eventually supporting geographically distributed enterprise flawlessly.
• Own issue tracking and ensure resolution to issues is secured
• Documented Risks and Mitigation strategies; Controlled critical paths to make certain timely deliveries of the projects
• Develop trustful relationship with IT and Business area stuff for successful service transition and satisfactory customer expectations
• Manage accurate transferring of knowledge and lessons learned from a development to support through implementation of cost effective concept of Wiki Item Knowledge management
• Develop methodologies, standards and exceptions in the Integration processes and procedures
• Scheduled and lead internal status meetings; reviewed Gant charts and milestone schedules

Confidential

IT PROJECT MANAGER / BUSINESS ANALYST

Responsibilities:

• Improved Project Scheduling and Reporting to 96% accuracy thanks to application of the PMP methodology and waterfall-agile-best-industry standards
• Worked in the strategic operational transformation program with Amdocs methodologies enabling company to reduce IT System redundancies in their business with enterprise Integration parameters of approved guidelines
• Provided expertise in structuring and detail activity planning with MS Project
• Translated high level visions into tangible detail requirements and specifications, WBRs
• Create project trend reports, executive summaries, dashboards and scorecards in PowerPoint
• Gathered business requirements and create detail documentation
• Composed project critical path, milestones and process flows using MS Project, Visio
• Reported Issue, Risk status using advanced formulas, PivotTables, and 3-D Charts in MS SharePoint and Excel
• Developed Work Breakdown Structures and project plans
• Facilitated large group meetings, JADs, and design reviews
• Mitigated risks and core issues

Confidential

CONSULTING PROJECT MANAGER/PMO

Responsibilities:

• Quickly adapted PMP experience and techniques to highly dynamic environment and unique methodology, providing insurance and financial solutions to business owners, clients needs
• Adhered to all PCI, HIPAA, SEC, EDM, and FINRA compliance requirements
• Maintained Ethical standards; achieved solid client satisfaction
• Identified accurately magnitude of effort and project time and cost based on client requirements in project charts and RFPs for project development on the products with integration of complex features in a structured manner
• Managed project planning, executing, reporting and overseeing activities to support of the development of the Health Care Medicare part B insurance plans in the agency
• Prepared project schedules, ERP, and Contingency reserve estimates
• With the latest versions of Microsoft Project and SharePoint developed schedules created overall communication and information distribution plans

Confidential

IT PROJECT MANAGER

Responsibilities:

• Found the solution for a long standing problem in the telecommunication industry; received Thank You letter from a VP
• Obtained Outstanding s Recognitions in 5 quarters; completed over 50 SDLC projects
• Developed and applied unique effective project development techniques working within global organization supporting Post Merging and Acquisition Integration of the Billing, AR (Account Receivable), OLIP ( on-line Invoicing), IT Systems, and Marketing Initiatives.
• Alternated between a big picture view and users’ low key project details
• Consolidated 24 Billing Systems into four(4) major Billing systems in post Merging and Acquisition period
• In 13million capital expenditure organizational initiative, transformed Marketing vision and RFP requirements into billing components for product delivery in traditional services and Web technologies
• Managed all aspects of project development from initiation, implementation, to post- delivery maintenance with average of $250,000 to 2,500,000 capital expenditure converting from Oracle AR to SAP; achieving efficiency in cost, time, scope, and resource utilization in domestic, EMIA, and APAC regions
• Planned, monitored and controlled project execution and performance
• Identified and developed mitigation solutions to Issues and Risks
• Managed stakeholders interests and expectations from the concept through the life of the project and post implementation
• Developed Work Breakdown Structures, Risk Management and Project plans, use case scenario, and UMLs
• Coordinated work with offshore resources; pulled together SQL ad-hoc reports
• Facilitated meetings, JAD, RAD breakdown sessions