PROFESSIONAL SUMMARY:

• 10+ years of IT industry experience, in which 8 years of experience in an Identity & Access Management working on IAM technologies including CA SiteMinder Identity Manager, Auth Minder, Risk Minder and Ping Federation to install and upgrade CA SiteMinder to latest versions, providing SSO, Federation and User Access Management Solutions.
• Extensive experience in Installation, Configuration, Deployment and Maintenance of CA SiteMinder Components like the Policy Server, Web Agent, Policy Store, User Store and Key Store on Windows, Unix and Linux Servers.
• Strong experience in up - grade of SiteMinder Policy Server, Policy Store, AdminUI, Web Agents from 6.x to 12.x.
• Experienced in LDAP based directories like CA Directory Server, ODSEE, Active Directory & IBM Tivoli.
• Created Siteminder Policy Server Objects like Policies, Realms, Rules, Responses, Agents, ACO and worked with application teams for Web Agent installation and configuration for enterprise SSO integration.
• Configured Single Sign On (SSO) between applications that are deployed in different domains using Cookie Provider.
• Extensive experience in designing and configuring Federations Access for the Partner Applications using SAML, setting up Identity Provider and Service Providers in Siteminder Policy Server.
• Experience in configuring CA Secure Proxy Server to use as SSO and Federation Gateway for the application accessing from the internet.
• Worked on Performance Tuning for SiteMinder to provide better response time, high availability and maximum throughput.
• Installed and configured Web Agents on IIS, Apache, Oracle and IBM HTTP servers and troubleshoot issues associated with the Agent configurations.
• Expertise in Enterprise Infrastructure Security, Design & Architecture involving concepts of Access Control Authentication, Authorization and Auditing.
• Expertise in analysing the logs (trace logs, warn logs, alarm logs) and Trouble Shooting issues in Integration of other applications usingCA SiteMinder and Identity Management toolsalong with LDAP and Web-server agents.
• Experience in installation of various Operating Systems such as Red Hat (LINUX) and Windows.
• Configuring and troubleshooting Webservers like Apache, IHS, OHS, IIS, iPlanet, and Application servers like JBoss, WebSphere and WebLogic.
• Hands on experience in designing, deployment, disaster recovery, fine tuning, replication and maintenance of Oracle/SunOne Directory Servers on Solaris and Windows platforms.
• Expert in maintaining, troubleshooting issues in production environment.
• Implemented Logging and Auditing system for Siteminder to track and identify user activity as well as acquire intrusion reports of unauthorized attempts at access.
• Production Support 24X7 on call rotation basis, maintain and monitor Siteminder Policy Servers. Strong analytical skills, interpersonal and leadership skills.

TECHNICAL SKILLS:

IAM & IDM Tools: CA SiteMinder, CA Secure Proxy Server, CA Identity Manager, Transaction Minder, CA RiskMinder, CA AuthMinder and Ping Federation.

Databases: Oracle SQL Server, MySQL, DB2

Web Servers: IIS, Apache, iPlanet, IBM HTTP Server(HIS), Oracle HTTP Server(OHS).

Application Servers: JBoss, Websphere, Weblogic, Tomcat

Directory Server: CA Directory Server, ODSEE, AD, Novel

PROFESSIONAL EXPERIENCE:

Confidential

Sr. SiteMinder Consultant

Responsibilities:

• Installed, configured, upgraded, and supported enterprise wide mission-critical SiteMinder Infrastructure.
• Upgraded SiteMinder environment from R12.5 to 12.52.
• Integrated new applications and maintained existing applications with SiteMinder SSO, created policy server objects like Agents, Agent Configuration Objects, Authentication Schemes, Realms, Rules, Responses and Policies, installed web agents on different platforms.
• Configure Single Sign-On (SSO), Federation, and authentication technologies, principles and capabilities to include SAML, WS-Federation with external users and partners.
• ConfiguredSiteMinder and Ping Federation EnvironmentforSAML Federated Authenticationsfor users coming from partner sites by configuring ID Provider/Consumer using SAML 2.0 POST binding.
• Install and configurePing Federationand demonstrated POC for Federation SSO with external users and partners.
• Installed and configured CA Secure Proxy, creating proxy rules for the applications requiring SSO.
• Worked on performance tuning of Web Agents, Policy Servers, Policy Stores and User Stores to meet and maintain operational requirements (process, thread, connection, cache).
• Documented technical specifications and procedures for Siteminder best practices.

  24x7 production support. Fixing vulnerabilities which are a continual scan by security team.

• Configuring and monitoring the trace logs in policy server and web agent to keep the track of user activities
• Maintained SiteMinder policy servers and troubleshooting on production issues.
• Configured the trace logs in policy server and Web Agent to keep track of user activities.

Environment: SiteMinder 12.x, ODSEE 11g, IIS, Apache, IHS, Websphere, Linux, AIX, Windows.

Confidential

Sr. Siteminder Engineer

Responsibilities:

• Installed and upgraded CA Siteminder Policy Server R12.0 to R12SP3.
• Created Siteminder Policies, Realms, Rules and Responses.
• Installed and Configured CA Siteminder Web Agent on IIS, Apache and SunOne Web Servers.
• Configured IWA Authentication Scheme for silent user authentications and authorizations, Custom Forms to use digital s for SSO.
• Configure POC on OAUTH and OPENID using CA SiteMinder
• Configured Cookie Provider for Multi Domain SSO operations.
• Worked with the application team to troubleshoot errors when integrating with SSO.
• Performed Functional, Regression, Stress and -based Authentication tests.
• Worked with users in resolving their Authentication and Authorization issues.
• Worked on One View Monitor in SiteMinder for identifying performance bottlenecks. Monitored heartbeats and refresh rates for various components of SiteMinder.
• Experienced in creating and maintaining security policies for SiteMinder.

Environment: CA SiteMinder Policy Server 12.x, Web Agents, ODSEE 10g, IIS, Apache, OHS, WebLogic

Confidential

Sr. Siteminder Engineer

Responsibilities:

• Installed CA Siteminder Policy Servers R12SP3, WAMUI and Web Agents.
• Migrated policies form Siteminder Policy Server 6.0SP6 to R12SP3, and switched agents to new policy servers running of R12SP3.
• Worked with application teams in gathering the requirements for new applications setup and integrated new applications with SiteMinder to enable enterprise SSO.
• Created Agents, Agent Configuration Objects, Authentication Schemes. Created Realms, Rules, Responses and Policies. Installed Web Agents on different platforms.
• Installed and configured the web agents for IIS and Apache webservers and troubleshooting the issues related to them. The issues include using an invalid ACO name, LLAWP process hung due to improper restart of the web servers etc.
• Worked on migration tools smobjexport, smobjimport, XPS Export and XPS Import to export and import the Policy Store Objects between 6.x and 12.x policy stores.
• Experience in troubleshooting issues by enabling trace related to the SiteMinder on the WebServer side and analysed the SiteMinder WebAgent logs and the trace logs.
• Developed automation scripts, which include performing re-registration of web agents on apache web servers.
• Managed the users in the directory server using the LDAP commands
• Worked on SLAs in resolving the issues related to Siteminder and LDAP.
• Coordinated with the application and network teams in troubleshooting the critical tickets and meeting the SLA.

Environment: CA SiteMinder 6.x/12.x, ODSEE 10g, Windows 2008 Servers, IIS 6.x/7.x, Apache 2.x.

Confidential

Siteminder Administrator

Responsibilities:

• Upgraded CA SiteMinder Policy Server from 6.0 to 6.5 and upgraded the web agents on IIS, IHS and Apache Web Agents.
• Created SiteMinder components like Domains, Rules, Agents, Agent Groups and Policies in Policy Server, SSO call clearance, Web Agent & Application Agent installations, troubleshooting production problems.
• Installed Web Agents and configured Siteminder Policies to on board new applications to enterprise SSO.
• Involved in analyzing, planning and implementing Single Sign-On on multiple Cookie Domain.
• Installed SiteMinder Policy Server and Web Agent Optional Pack for Federation web services.
• Configured SiteMinder Affiliate agents and RADIUS agents to provide SSO environment for Partner and Affiliate Sites.
• Worked extensively on creating Custom Password policies and Authentication schemes as per the requirement.
• Worked with Web Administrators, LDAP Administrators to determine what the best values for SiteMinder parameters and tune the system to boost SiteMinder performance in the Web Tier, the Application Tier, and the Data Tier.
• Installed, configured and integrated Web servers (plug-in file) with application servers for SSO deployments for applications deployed on Websphere Application Servers.
• Configured custom alerts and e-mail notifications based on the business needs.
• Production Support, SSO Ticket Resolution and Escalation,

Environment: CA SiteMinder 6.x, ODSEE 7.x, IIS 6.x/7.x, HIS, Apache 2.x, Websphere, Solaris, Windows 2003/2008, AIX.

Confidential, NJ

Siteminder Support Engineer

Responsibilities:

• Upgraded CA SiteMinder 5.5 to 6 and migration of policy store from Siteminder 5.5 to 6.0
• Installed and configured Web agents on web servers Apache and IIS.
• Configured and managed User store, Policy store and Key store.
• Create Agents, Rules, Realms and Policies in Siteminder Policy Servers.
• Involved in the Disaster Recovery (DR) Test for critical applications.
• Worked on new Directory Server Schema's as per the needs of the business.
• Production deployments of Siteminder Policies and Support.
• Worked with existing user stores and policy stores, created directory replication agreements and configured Fail-Over and Load-Balancing in Siteminder Policy Server.
• Performed troubleshooting of SiteMinder related issues based on the incident request and was part of 24x7 on call support.

Environment: Siteminder 5.x/6.x, Sun One LDAP 5.x, IIS 5.x/6.x, Apache, Solaris, Windows 2000/2003.

Confidential, NJ

System Analyst

Responsibilities:

• Assisted in managing the Windows Active Directory.
• Configured servers for DHCP, WINS and DNS services.
• Installed, configured and Administered IIS web servers.
• Perform network start-up and shutdown procedures, and maintain control records.
• Created/Disabled users in Active Directory and created groups for user accesses and SSO for the Siteminder.
• Upgraded and configured Microsoft Windows servers.
• Assisted the System admin with maintenance of Domain Controller.
• Respond, Isolate, and Resolve network issues in a multi-user environment; assess alerts and information to identify network elements causing network condition or failure.
• Recorded and maintained logs and documentation associated with reported problems while adhering to related external/internal requirements and SLAs.
• Worked on Remote Administration through Net Meeting, MSTSC, Webex, and Remote Assistance.

Environment: Windows Server 2000/2003, Active Directory, Windows XP, Office, HP Service Manager.

Confidential, NY

 System Support Analyst

Responsibilities:

• Assisted the clients with Technical Support of remote desktop computers and different applications.
• Interact with application software team to diagnose and resolve unique, non-recurring problems.
• Created Users/Roles and granting them privileges.
• Created User accounts in Active Directory and give users required permissions.
• Added users to the Global domain and administrator's group.
• Enforced Password and Security policies and maintain different groups.
• Added users to the Exchange server, creating Network accounts.
• Took the backup of critical data on regular intervals.
• Updated patches and service packs.
• Installed and configured Windows 2000/2003 servers and configuration of Active Directory Service (ADS).
• Performed Daily, Weekly and Monthly monitoring and maintenance tasks.

Environment: Windows server 2003, Windows XP, Office 2003/2005, Remedy Tool.