.NET Developer Resume Phoenix, AZ - Hire IT People

SUMMARY:

Over 7 Year 3 months of total IT experience in Confidential.
Working professionally on all the phases of software development including requirement gathering, risk analysis, development, testing, bug fixing, deployment, support and documentation.
Presently working as UI developer with Confidential, which includes developing internal web sites for AmEx for managing the project specific information and developing the production server monitoring capability through web pages.
Having a good knowledge on Interactive Voice Response (IVR) technologies.
Worked over 3 years as IVR developer for Confidential client.
Also, lead the team of 8 members as a Project leader.
Having hands on experience on ASP .NET, C#, HTML, CSS, Javascript, SQL Server, Visual Studio 2012, IVR technologies.
Reliable at JQuery, AJAX, JSON, OOPs concepts.
Having knowledge on ServiceNow, ManageNow and ITIL.
Highly creative Web User Interface (UI) designer with extensive experience in rapid translation of requirements documentation and design ideas into prototypes using various technologies.
A few of my valuable skills include:
Ability to hand - code in C#, ASP, HTML, CSS, JavaScript with cross-browser/platform compliance
Ability to easily analyze and conceptualize ideas and requirements into effective visual designs
Quick learner of software, design tools and technologies; always looking to learn something new
Take and give directions as well as provide creative input and solutions for any issue
Strong multi-tasking skills to produce quality work, faster
Excellent listening and interpersonal skills with a professional work attitude
Prefer a collaborative work-style and can work equally well alone

TECHNICAL SKILLS:

Tools: Microsoft Visual Studio, SQL Server Management Studio, Visio, PowerPoint, IVR development tools (Peri Suite, AMU), Eclipse

Languages: HTML, CSS, C#, ASP.NET, JavaScript, Shell Scripting, Python, Nortel Perpro, VXML, MySQL

User: centric Web Design & Development cycles, Web pages tools for production server performance monitoring, IVR development, Shell scripting for automation, Website Maintenance, PowerPoint Presentations, Documentation

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

.NET Developer

Skills Used: Web Application Development, UI Design/Development, Web tools development, Automation scripts development, Microsoft Visual Studio 2008, ASP.NET, HTML, CSS, Javascript, SQL Server Management Studio

Responsibilities:

Designed and coded an internal web site for a project which provides all the information that requires to support a critical application.
Designing the database to store all the available information
Design and code the UI using HTML, ASP, CSS and Javascript
Retrieving the data from database based on the user clicks
Developed an internal website for project team to enter all the tickets which they work every day and plot graphs and charts based on the ticket information to the higher leadership.
Performing the trending and identifying the risks
Marinating the site and performing modifications based on the requirement
Sending the email notifications to higher leadership about the risk identified in the application
Developed multiple tools for automating the manual server monitoring task in to single web page. Also, sending the alert emails incase of any server performance drops below threshold limits.

Confidential, Phoenix, AZ

IVR Support Engineer

Skills Used: IVR technologies ( VR, ICM and Dialer), VXML, Shell Scripting, ServiceNow, ManageNow, SQL, Eclipse, SQL server management studio

Responsibilities:

Provide Design expertise on the Voice Response application architecture enhancements on NIVR platforms
Monitoring the system for effective working using custom tools: VR View, Monitor ICM, NIVR Monitor
Providing temporary fixes to the problems
Documenting the Applications using the Application Support Portal
Co-ordination with vendor sites for Vendor component upgrades/maintenance activities.
Supporting VR / Dialer related rollouts by attending roll out call on request.

Confidential, Phoenix, AZ

IVR Developer

Skills Used: Analysis, Design & Development, Testing, Co-ordination, Estimation, Management of Offshore team post setup, Client Management, Writing Shell Scripts.

Responsibilities:

Developed multiple modules along with team members
Lead the team of 8 members and maintained whole releases at hand from offshore perspective.
Understood and analyzed business requirements. Performed impact analysis on the present system and designedthe call flows.

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.net Developer Resume

Phoenix, AZ

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