SUMMARY

• About 7 years of experience in developing business solutions using MicrosoftDynamicsCRMand .NET based solutions.
• 4 years of experience on Microsoft Dynamic CRM 4.0, 2011 and 2013,2015 Entity, Views, Web resources, Ribbon, Chart, configuration and customization, integration with MS SharePoint 2010 and MS Outlook.
• Experience as an Techno - Functionalconsultantin MSDynamicsCRMand XRM application development.
• Good Knowledge of Microsoft Dynamics CRMimplementations (all modules) and integrations with other systems from small, medium and large size deployments.
• Strong Knowledge of MS Dynamics CRM Marketing and Services module in OOB functionality.
• Experience in developing applications onMicrosoftDynamicsCRMby customizing entities, forms, views, workflows, dashboards and reports.
• Experience in Designing several custom dashboards with various degrees of complex visualizations using charts and reports.
• Experience in developing and deploying plug-ins, custom workflow, business processes, business rules, charts and wizard based reports.
• Experience in configuring security roles, business units, teams and field business rules.
• Expertise in writing SSIS packages for migrating data to MSCRMfrom SQL and generating reports using SSRS and also experience in configuring MSCRMwith MS outlook and SharePoint Integration.
• Hands on knowledge of implementing and maintaining access controls inCRMbased on roles and access conditions.
• Good knowledge of web development skills like HTML, XML, CSS, JavaScript, Ajax, JQuery and Visual Studio.
• Experienced in Angular JS, JQuery, and JQuery UI for client side programming.
• Conduct business and functional analysis to understand the business processes and business rules.
• Understanding and finalizing requirements, scope mapping, providing product advice and managing client relationships.
• Converting business requirements and functional specifications to technical design with effort estimation.
• Deciding on need and use of out-of-the-box features, configuration and customization for various functionalities and requirements.
• Experience using standard project tools includingMicrosoftProject, Excel and PowerPoint.
• Proficient in designing and deploying Plug-in and Workflows in CRM to meet business process flow requirements, including Sales, marketing, customer services support, using CRM SDK and C#.NET.
• Experience in several custom dashboards with various degrees of complex visualizations using charts and reports.
• Expertise in web technologies to develop data centric applications using C# and ASP.NET with MVC architecture and razor engine.
• Experience in building rich web experiences using JavaScript and Silver light.
• Experienced with SQL server 2005 & 2008, SQL, TSQL, stored procedures, Functions, Triggers, Backup and Restore.
• Experience in implementing projects using agile and sure step methodologies.
• Experience on CRM integration with SharePoint 2013, outlook client and other systems
• Experience in Full cycle implementations and up-gradations in Dynamics CRM 4.0, 2011, 2013.
• Experience with integration and functional testing, SCRUM methodologies and Sprints.
• Excellent communication, analytical and interpersonal skills.
• Good team member with good communication skills and strategic planning needed to improve operational efficiency and ability to strengthen relationships.

TECHNICAL SKILLS

Microsoft Technologies: Microsoft Dynamics CRM 2015/2013/MS CRM 2011/4.0, .NET Framework 2.0/3.0/3.5/4.0 , ASP.NET, ADO.NET, Web Services, WCF, WPF, WSDL, SOAP, LINQ, Power Shell

Web Technologies: HTML, JavaScript, VBScript, XML, CSS, AJAX, REST, SOAP, WSDL

Languages: C#, VB.Net, C, C++, T-SQL, PL/SQL

Database: SQL Server 2012/2008/2005 , Oracle 11g/10g

Development Tools: MS Visual Studio 2013/2010/2008/2005 , Adobe Dreamweaver, Adobe Flash, Adobe Photoshop, MS Visio, IBM Rational Rose and Microsoft Testing Tools

Version Controller: Team Foundation Server (TFS), Tortoise SVN

Reporting Tools: SQL Server Reporting Services (SSRS), Crystal Reports 10/11

Web Servers: Internet Information Services (IIS) 7.0/6.0

Operating System: Windows XP, Windows 7, Windows Server

PROFESSIONAL EXPERIENCE

MSDynamics CRM Consultant

Confidential, IRVING TEXAS

Responsibilities:

• Involved in requirements gathering, analysis and project planning
• Migrated existingMicrosoftDynamicsCRM4.0 entities, forms, work flows, Plug-ins, SDK calls to CRM2013/2015.
• Configure and ImplementMicrosoftDynamicsCRM2013/2015 systems and SharePoint 2010.
• Created organizations, business units, groups and their relationships
• Created Custom Entities, Custom attributes for individual business units in MS Dynamics CRM 2013, according to their business process.
• Assisting the customer's staff in upgrading hardware and software to meet Microsoft Dynamics CRM installation requirements.
• Testing reports for validity of results, accuracy, reliability, and conformance to established standards.
• Created several client-side extensions using JavaScript, CSS and HTML.
• Migration of data from Excel source to CRM using SSIS.
• Created and customize reports in the system by using SQL Server Reporting Services (SSRS) to provide data for demand planning and opportunity management.
• Integrated with SSRS to support reporting, data analysis, and business planning.
• Created SSIS packages for different data loading operations for many applications.
• Configuration of MS Dynamics CRM with Microsoft Outlook 2013.
• Developed business objects using C# for various modules
• Integrated Custom WCF Service with other applications and imported contacts into MS Dynamics CRM 2013
• Used extensively JQuery & JavaScript for client side validations and access data within the HTML controls.
• Installed and configured MS Dynamics CRM 2013 system for development and testing, configured server instance, created organizations.
• Used Advanced Find feature of MS Dynamics CRM 2013 and created multiple views of System entities
• Used JavaScript for client side validation and design of the web site to suit other browsers.
• Generated Sales Reports for statistical analysis of data at user level using SSRS.
• Used Bing Maps API to design and develop dashboards to display incoming customer requests and update address coordinates in the Microsoft Dynamics CRM 2013.
• Upgrading Dynamic CRM from .
• Customized Dashboards based on the custom reports and charts created Used Visual studio test project and performed unit testing including both automated and manual testing.
• Created User defined Functions, Stored Procedures and Views using SQL Server 2012
• Document management with SharePoint integration.

Environment: Microsoft Dynamics CRM 2015/2013, Visual Studio.NET 2015, .Net Framework 4.0, JavaScript, SQL Server 2012, SSRS,WCF, C#, IIS 7.0, JavaScript, CSS, HTML, JQuery, ASP.NET, XML, REST, SOAP.

MSDynamics CRM Consultant

Confidential, Houston, MS

Responsibilities:

• Involved in development, delivery and maintenance of customDynamicsCRMsolutions.
• Analyzed new business flows which are required to meet the customer's additional requirements.
• Involved in initial setup of Production environment in order as creating Business Units, Roles, Territories, users and then importing accounts with assigning ownership.
• Prepared requirement documents, training documents and security policy documents.
• Worked on dev / maintenance of Classic ASP.NET application: implemented change request.
• Worked on styling web form UI controls using Cascading Style Sheets CSS .
• Used ASP. Net validation controls for validating user input in the web forms.
• Worked on User Interface module design, development and testing.
• Provided maintenance and support for the applications involved by understanding the existing applications.
• Co-ordinate with the development team members to reach the technical requirements.
• Initially MigratedMicrosoftDynamicsCRM4.0 customization toCRM2011 and updatedCRM security roles.
• Developed JavaScript for all the Entity forms to implement custom business logic.
• PerformedCRMadministrative tasks as needed for existing application, suggested and implemented changes to improve the efficiency and reduce the LOCs.
• Prepare project related documents like application portfolio, migration documents, User Manuals, update application's requirement document for change requests etc.
• Developed T-SQL queries to create Views and Stored Procedures in SQL Server. Used joins, unions to get data from different tables.

Environment: DynamicsCRM2011/4.0, Visual Studio 2008/2010, ASP.NET, C#, JavaScript, XML, SQL.

MSDynamics CRM Consultant

Confidential, Jersey City, NJ

Responsibilities:

• Gathered client requirements and business process, development, testing and deployment of MicrosoftCRMprojects.
• MSDynamicsCRMUpgrade & Functional Enhancement
• Developed Interactive UI Screens using ASP.NET, CSS, HTML, JQuery and AJAX controls.
• Implemented Gap analysis for finding out the required amount of customizations needed to meet the client requirements.
• Created several plug-ins and workflows for enhancing the system and maintain data integrity.
• Customized forms and views for new modules to be added to existing MSDynamics CRM2013 system.
• Created Workflow based on requirements from Sales and Marketing department.
• Customized the forms to extend the functionality and to meet the client requirements.
• CustomizedCRM Forms, Entities, Attributes, Views, Ribbons & Sitemaps
• Created custom workflows to calculate Probability weighted revenue.
• Used WCF to interact with the data from MS Dynamics CRM 2013 system.
• Generated Sales Reports for statistical analysis of data at user level using SSRS.
• Customized Dashboards based on the custom reports and charts created.
• Configuration of MS Dynamics CRM withMicrosoft Outlook 2013.
• Created ETL packages with different data sources (SQL Server, Flat Files, Excel source files, XML files etc) and then loaded the data into destination tables by performing different kinds of transformations using SSIS/DTS packages.
• Used JavaScript on Load, Save and Changed event ofCRM control.
• Used SSIS Import data into the system using multiple sources and SSRS to create reports.
• IntegratedMS Dynamics CRM 2011 with MS Outlook 2007 and offer a consistent, familiar user interface.
• Built web pages that are more user-interactive using JQuery plugins, JavaScript.
• Develop plug-ins to synchronize/update payment details to CRMsystem.
• Involved in integratingCRM with SharePoint for document and record management

Environment: MS Dynamic 2011/13, .Net Framework, Visual Studio 2012, C#, WCF, REST, SOAP Web Services, ASP.NET 3.5, JavaScript, AJAX, MS SQL 2012, MS Visio 2010, Windows Server 2012R2

MSDynamics CRM Consultant

Confidential, Morehead City, NC

Responsibilities:

• Assisting in evaluating business processes and requirements and performed feasibility studies on client's business requirement for implementation.
• Creating a detailed project plan for the customer, this includes both estimates for the tasks that will be completed and the timeline in which they will be completed.
• Recommend and establish new software development, testing and documentation standards for the CRMsystem and follow agreed change control procedures.
• Involve inMicrosoftDynamicCRM2011 Customization and Configuration.
• Create and maintain technical documentation relating to the system design ofCRMand other applications under the responsibility of the MSDynamicsCRMApplications Team.
• Building the MSCRMforms, screens, and views around the customer needs for an interface.
• Create Plug-ins and custom pages for enhancing the system and maintain data integrity.
• Develop custom reports in SSRS and attach it with MSDynamicsCRM.
• Customize Dashboard according to the specific requirement with customized entities and web resource.
• Promote reusable code and easy maintenance with development.
• Resolves or assists with escalated software application issues as needed.
• Develop custom .Net web forms, web pages and integrations using ASP.NET, AJAX and Silverlight when
• Requirements may not be met through customization
• Implement security policies within the organization using MSCRMroles and groups.

Environment:MSDynamic2011, .Net Framework, Visual Studio 2010, C#, WCF, REST, SOAP, Web Services, ASP.NET 3.5, JavaScript, AJAX, MS SQL 2008 R2, XML, HTML, CSS, MS Visio, Windows Server 2008 R2