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Developer And Production Support Lead Resume

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Groton, CT

SUMMARY

  • 8 years of IT consulting experience as a developer in Microsoft Technologies.
  • Worked on ASP.NET, ADO.NET, C#.NET and VB.NET
  • Worked on SharePoint 2010, MOSS 2007.
  • In depth understanding of the Software Development Life Cycle with strong technical skills in .NET Framework and languages like C#, VB.NET.
  • Worked on Windows Communication Foundation(WCF), Windows Presentation Foundation(WPF) and Windows Workflow Foundation
  • Good knowledge in MS - SQL Server 2008 and Oracle databases with extensive experience in database design, maintenance, developing T-SQL queries and stored procedures
  • Worked on Microsoft Visual Studio 2005, Visual Studio 2008, Visual Studio 2010, Microsoft Visual Web Developer 2010 and Visual Studio 2012.
  • Worked with Model View Presenter(MVP) and Model View Controller(MVC) patterns
  • Proficient in LINQ.
  • Good knowledge in Web Services, SOAP, XML, XSL, CSS, HTML and JQuery.
  • Worked extensively with JavaScript and Ajax
  • Adept at using Data Reader, Data Adapter and Dataset as a part of ADO.NET to interact with databases.
  • Created and deployed packages in which the assemblies are deployed into Global Assembly Cache (GAC).
  • Expert in debugging applications using Visual Studio IDE.
  • Worked on environments that include third party vendor products.
  • Worked on Microsoft Visio 2010, Microsoft Project 2007 & 2010, Microsoft InfoPath, Microsoft OneNote and Microsoft Access Database besides the regular Microsoft office products such as Word, Excel etc.
  • Team player with leadership qualities and strong communication skills.
  • Strong desire and aptitude to analyze and understand business logics, with the intent of translating them into software applications.
  • Strong technical background in Client-Server, n-tier Web technology and architecture.
  • Understands the pro-activeness needed for a team lead in a development and support project and resorts to automate most of the administrative tasks.
  • Worked in an Offshore-Onsite support model project where I delegate work to the offshore team members.
  • Experience developing POC's for ASP.NET and SharePoint 2010 environments.
  • Worked in Waterfall and Agile Software development methods.
  • Good team player as well as independent contributor
  • Functional domain experience in Pharmaceutical industry.

TECHNICAL SKILLS

Industries: Pharmaceutical, Life Sciences and Retail.

Project Domains: Application Development, System Integration, Support & Maintenance

Operating Systems: Windows NT

IDE: Visual Studio 2012, Microsoft Visual Web Developer 2010 Express, Microsoft Visual C# 2010 Express, Microsoft SharePoint designer

RDBMS: Oracle 10g, MS-SQL 2012

Database Tools: TOAD, MS SQL Server Management Studio

Applications: HP Service Center, HP Quality Center.

Certifications: Microsoft SharePoint 2010 Development

Version Control: ……..Visual Source Safe

PROFESSIONAL EXPERIENCE

Confidential, Groton, CT

Developer and Production Support Lead

Responsibilities:

  • Handled the development, production support & maintenance as an onsite lead for a 3-tier ADO.NET based application called electronic lab notebook that helps the users record their experiment observations which is mandatory according to the FDA guidelines.
  • Developed application logic using C#.NET.
  • Worked close to business people to review requirements.
  • Prepared and presented reports to the clients explaining the support trends and activities that the team is working on.
  • Used Microsoft Project, PowerPoint and OneNote for preparing the reports.
  • Implemented application business logic in C#.
  • Troubleshot and resolved bugs in .NET applications to ensure optimal performance.
  • Worked with Oracle databases, developed T-SQL queries and designed stored procedures.
  • Used XML to interact with Oracle databases.
  • Developed Windows Forms user interface projects.
  • Enhanced the application performance by replacing many ‘for’ loops with LINQ.
  • Deployment of solution from Staging to Production Servers.
  • Resolved trouble tickets after feature deployments and production rollouts.
  • Developed many tools that automate manual administrative work for the users.
  • Created performance report documentation and suggested test cases for current solutions.
  • Followed the change management methodologies, documented the defects and the root cause of the defects, and the resolution in the defect tracking system.
  • Guided, supported and prepared documentation for offshore team for application development, Support & Maintenance related tasks.
  • Mentored and transferred knowledge to junior developers with both training sessions and training document creation
  • Developed project plan, estimated project length and identified resources for projects.
  • Performed bug Tracking and Reported using HP Quality Center.
  • Used Visual Source Safe for version control of the source code.

Confidential, Groton, CT

Developer and Production Support Lead

Responsibilities:

  • Handled the development production support and maintenance as a lead at offshore.
  • Developed the business login in C#.NET with MVP design pattern
  • Developed reports using Crystal Reports.
  • Developed Cascading Style Sheets (CSS) for the user interface uniformity.
  • Used AJAX to make asynchronous calls to the server
  • Used JavaScript and Validation Controls for validation.
  • Developed and consumed Web Services.
  • Created Tables, Stored procedures using Cursors, Joins in SQL Server 2008
  • Wrote triggers for sending Emails to clients when certain events occur.
  • Created interfaces to Excel for importing and exporting information.
  • Developed various custom components to handle intricate user interface design issues.
  • Deployment of Application on Test and Production Server.
  • Did performance tuning, identified the bottlenecks and resolved issues.
  • Gathering requirements from end users for enhancements.
  • Analyzed business, functional, and technical requirements to make sure project met expectations.
  • Wrote Test Cases for functional and integration testing
  • Ensured compliance with all software license agreements and software usage.
  • Provided technical support and performed troubleshooting.

Confidential

SharePoint 2010 Administrator

Responsibilities:

  • Working with European colleagues as an offshore support engineer.
  • Involved in renaming of sites, backup and restore of sites using stsadm tools.
  • Developed several InfoPath form templates for form library, SharePoint external data source forms using Business connectivity services.
  • Customized the look & feel of SharePoint based website using SharePoint Designer 2007
  • Designed and implemented a number of custom web parts utilizing Visual Studio 2008 to extend the out of the box functionality and Created Custom web parts using C#
  • Supported ongoing activities related to SharePoint permission updates on list, library and site.
  • Configured list and library search capabilities, web part connections.
  • Designed SharePoint dash boards using filter web parts and InfoPath functions and rules.
  • Used CSS to ensure the site's look and feel was consistent with wireframes provided by the client
  • Used JQuery to change the content that is displayed on the website.
  • Designed and developed custom workflows.
  • Designed InfoPath Forms and implemented custom Form Views. Also implemented custom data source in the InfoPath Form.
  • Monitoring SharePoint trends (e.g. site usage and growth, disk space usage and growth)
  • Migration of SharePoint 2007 Sites and contents to SharePoint 2010.
  • Management and coordination of help desk ticket resolution

Confidential, Charlotte, NC

ASP.NET Developer

Responsibilities:

  • Created technical and design specification documents
  • Developed ASP.Net pages with Data grid other ASP.NET.
  • Used VB.NET to implement the application logic
  • Worked with sessions, view state and query strings.
  • Created Business logic layer
  • Worked on data access layer using ADO.Net to retrieve data from MS-SQL database
  • Used FxCop to Check the coding standards
  • Wrote stored procedures and SQL queries to handle database operation.
  • Deployed application on test, QA and production server.
  • Coordinated Production Support, Coordinate change management and root cause analysis

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