Summary:

• 9 years of experience in Analysis, Design, Development, Deployment, prototype Coding, testing and maintenance in n-tier systems.
• 5 years experience of working as Architect and designing Systems Architecture.
• 5 years experience of working in Panagon, P8 FileNet 3.5.x and 4.x hands on experience of IBM Document/Content Manager, Business Process Manager and Workplace/XT Customization.
• 4 years experience of working in IBM FileNet Business Process APIs like Content Manager Java API, Business Process Manager Java API and FileNet eForms and holding FCP Certification.
• 3 years experience of working in different data capture products like Kofax Ascent Capture KTM, Emc Captiva and FileNet Capture.
• Hands on experience of designing complex Workflows Business Process Management Designer tools.
• Knowledge of IBM FileNet WAT and Experience in Business Process Framework 3.x and 4.x as RAD Case Tools.
• Experience of installing FileNet 3.5.2 and 4.x products in a Development Environment and solving configuration and up gradation issues on Linux 5.2 and Windows Server 2003 in a distributed environment.
• Hands on experience in all phases of Software Development Cycle SDLC , including requirement gathering converting them into software requirement specifications using Object oriented techniques design patterns.
• Experience in Design and Development of Client/Server Applications with Object-Oriented Design.
• Expert in design and development of applications using J2EE, JSF, JSP, JDBC, Java Beans.
• Experience with Web/Application servers Web Sphere JBoss.
• Rich practical experience of working with databases like Oracle 9i/ 10g, SQL Server.
• Experience in SQL, PL/SQL writing functions, stored procedures, sequences, triggers views in Oracle SQL server.
• Equally comfortable working in team environment as well individually.
• A quick learner with problem solving logic development approach.

Skills Matrix:

Professional Experience:

Confidential

Sr. FileNet Administrator

Responsibilities:

• Administering and supporting EDM applications to day-to-day monitoring, problem resolution and root cause analysis
• Developed policies and procedures designed to ensure the integrity of the application environment
• Developed policies and procedures designed to ensure the integrity of the application environment.
• Defined strategies and solutions to improve the performance and access of imaging/workflow applications
• Worked with peers and associates as a teammate to ensure that imaging/workflow technologies meet the business requirements for stability, performance, availability and usage
• Responsible for the development and support of FileNet based system for different agencies of DC under OCTO direct technical support program
• Function as on-call support for all EDM applications.
• Monitor Remedy and Service now Tickets, Analyze tickets and provide resolution as per the service level agreements SLA . Tracks status of client inquiries coordinates appropriate response and follows up to ensure client satisfaction
• Review with LOB Line of Business to understand their issues and requirements
• Providing manual health checklist of all the EDM applications.
• Releasing the work items which are stuck in error queues following the stack information.
• Check the availability space on all environments Dev/ UAT/Prod and purge the log files.
• Purging the PE event logs for improving the performance in Live environment using VWlog commands
• Application Engine Administration using Workplace
• Configuring Workplace Site Preferences that include defining new access roles and control the visibility of pages navigation items in the Workplace framework based on the end-users security permissions
• Defining search templates for business units using the Workplace Search Designer.
• Defining Document Entry Templates for business units depending on their limited usage to the workplace and its features
• Responsible for maintaining and resolving ongoing Filent and Kofax related issue either of development or administration related that comes under scop of contract
• Designed as is current Workflow process of DOES-BPC by interviewing the end user and signed off the document to verify their actual process
• Based on that proposed the complete solution, estimate of effort and hardware software licenses cost
• Content Engine Administration using Enterprise Manager , Define Object Stores, Document Classes, Choice Lists Property Templates
• Define Event subscriptions on document class definitions based on event action scripts defined above and managing fixed content store devices for various object stores defined
• Process Engine Administration using Configuration Console, Process Administrator and Process Task Manager
• Creating isolated regions and identifying routers for these regions, definition of work queues to be used in workflow definitions processes
• Completing/Terminating/Rerouting work items routed to the System Conductor queue due to error conditions in the workflow definitions processes

Kofax Ascent Capture Administration responsibilities:

• Involved in administrative activities related User admin, backups, batch classes, import/export and doc class development and integration.
• Configured System Dialogue configuration folders and configuration
• Assisted in the configuration and testing of production level computing systems and installed incremental changes, patches and upgrades to all computing systems related to the Kofax Capture
• Provided tier 3 support for incident resolution and service requests processes for technical problems and IT issues, including Kofax Ascent Capture

• Performed Kofax Capture application testing including user interface functional testing and output/reports testing

Environment:

P8 4.x, AE 4.x, CE Content Manager 4.x, BPM 4.x, BPF 4.x, eForms designer 5.1, Kofax Capture 7.5/8.0, Kofax, KTM 4.0, WebSphere 6.1/7.1, Oracle 10g, VM Ware, Windows 2003 and Windows 2008 Servers.

Confidential

Sr. FileNet Administrator/Developer

Responsibilities:

Developer:

• Responsible for the development and support of FileNet based system - Electronic Document Management System EDMS .
• Provides technical guidance and business process expertise on special projects and system issues.
• Developing custom document management applications web and desktop using FileNet, MS Office, PDF Lib, Lead Tools and SQL server 2000.
• Assists in project activities by contributing to the development of project plans, estimating work, task scheduling, assigning work, cost/benefit analysis and progress reporting
• Resolving functional and technical issues with FileNet Content and Image Services.
• Implenented Captiva eInput ActiveX components in JSP Application.
• Implemented InputAccel and Dispacher modules for different kinds of flow of capturing Documents.
• Based on Business requirements creating specifications for new custom Applications. Preparing test scripts and user documentation. Creating install packages for distribution using Install Shield 10.
• Enhancements in the existing system to resolve issues permanently
• Involved in testing and bug fixing.

Administrator:

• Administrating FileNet content and image servers in development and System Test environment.
• Designed Shared Repositories and indexing scheme to better utilize our capture operators.
• Provide 24/7 call support to end user Pen DOT
• Design and configure eProcess 5.1 components to provide BPM solution for Bussiness processes
• Trouble shooting any scanning and capturing issues in FileNet
• Create an Abstraction Layer for document retrieval processes and Migrate content from CS to IS and decommission CS
• Involved in designing an uprade strategy of FileNet from Panagon to P8 4.x

Environment:

FileNet Panagon, Capture Professional 5.0, IS, CS, EMC Captiva-eInput,InputAccel Dispacher , HPII, eProcess5.1, VB6, ASP, JAVA, JavaScript, PDF Lib, Lead Tools, SQL Server, DB2, MS Access, Install Shield, Eclipse and IBM Rational Clear Case and Clear Quest.

Confidential

FileNet Sr. Developer/Administrator

Responsibilities:

Developer:

• Did requirement gathering and analysis with client for their business line.
• Designed complex Workflows sub-workflows, parallel workflows with timer and wait for conditions using Process Designer Tool.
• Prepared architectural and detailed design documents for eForms and BPF integration.
• Prepared prototypes and POC for eForms and created a whole new use case using eForms.
• Designed more than 100 eForms for all lines of business of Formers Insurance like Claims, Appeals, Medical Review and Insurance Coverage etc. using eForms P8 workplace designer 5.1. All eForms were saved in Content Engine.
• Creating and configuring Roles, WorkFlows, Queues, Queue Filters, Case types, Case fields, Pick list, application fields, inbasket, inbasket filters and Custom tools.
• Importing and exporting BPF configurations.
• Designing Layout Objects through Layout Designer and assign them to different roles along with customizing user interface styles.
• Customize BPF versioned and non versioned related Actions and configuring E-mail Notifications.
• Itegrating BPF Web Application to Process Engine PE e-mail notification.
• Responsible for itegrating eForms to FileNet Business Process Framwork.
• Developed and Design Component Integrator which is used for doing various updates to workflow fields and also for invoking many web services calls.
• Used eForms JavaScript and in built artificial intelligence tools for validation and business logic.
• Integrated Oracle 9i with PE using DbExecute methods and modified database procedures.
• Involved in testing and bug fixing.

Administrator:

• Integrated and deployed FileNet Capture Solution using Capture Professional 5.0 with Image Services 4.x and its integration with production system.
• Involved in planning and designing of complete scheme of Document Capturing Module utilizing Capture Professional Automation Components like Capture Path, Setting Collection and Templates.
• Installed and configured Image Services and solved its issues regarding Image Storage Policies and Image Committals Fast Batch Committal .
• Responsilbe for Performance tuning of BPF Application and implementing the rules defined in performance tuing guide by IBM.
• Installed Capture Inbound Link, Configure Capture to receive faxes by Configuring Capture Fax Entry application components like Inbound Fax, File Import, Journal Logging Activity Trace.
• Implenented Captiva eInput ActiveX components in JSP Application.
• Handled Performance Issues in Websphere 6.x related to servlet caching, thread pooling, connection pool and Heap sizes etc.
• Responsible for Performance tuing of PE, CE and Web Application Container tuning which includes Web Browser and Application Server.
• Responsible for creating Retention schedule planning and creation, File Plan Planning and creation related to Records Manager
• Implemented InputAccel and Dispacher modules for different kinds of flow of capturing Documents.
• Involved in Administration in terms of installation, application deployment, application upgrades, patch installation and performance tuning of System from 3.5.x to 4.x.
• Installed and Configured CE, PE AE and their related clients like workplace, workplaceXT etc on Windows 2003 RHEL 5.2 platforms and Oracle 9i/10g as database.
• Integrated and deployed the application on JBoss and WebSphere 6.x application servers.
• Responsible for installing WebSphere 6.x in Cluster environment with Deployment Manager.
• Involved in designing of complete security schema of organization users and implemented in LDAP and FileNet P8 Domain Environment.
• Designed complete Workflow Databases their transfer from Development and Testing to Production Environments.
• Implemented PE Components VWService, Isolated Region and Queues in a distributed environment to get the best performance from the available hardware and software resources.

Environment:

FileNet Java, J2EE, P8 3.5.x/4.x, AE 3.5.x/4.x, CE 3.5.x/Content Manager 4.x, PE 3.5.x/BPM 4.x, BPF 3.5/4.x, eForms designer 5.1,IDM Desktop OpenClient, FileNet Capture Professional/Capture Manager 5.0, IS 4.x , WebSphere 6.1, Oracle 9i/ 10g, VM Ware, Windows 2003 RHEL 5.2.