Summary:

• Around 10 years of experience in the IT industry with exposure to all areas of SDLC and worked on a wide range of Microsoft Technologies, in various domains such as Banking and Financial Services, Public Sector, Mobile Phone Insurance, Manufacturing Equipment Services, Geographical Information Systems
• Exhibited strong technical skills in design and end to end development of projects as the situation demands.
• Over 5 years experience in managing the AGILE software projects on the capacity of being a .NET Design Lead and Project Manager.
• Exposure to a wide range of Microsoft technologies from COM to the latest and greatest in .NET.
• Worked on POCs for critical and impactful projects and continued till project completion.
• Have worked on quite a few architectural patters MVVM, MVP, MVC, and SOA and almost all design patters.
• Worked in design and development of ERP solution for Sungard US Public Sector. Technologies- WPF, WCF, C ., SQL Server.
• Development of enhancements of Credit/Debit Card Fraud Management software used by Fraud Analysts in Fidelity Information Services. Technologies- COM, Visual Basic, SQL, Visual Basic.Net.
• Working as Onsite coordinator and POC for a very strategic project developed in .net. Responsible for design, development and deployment adhering to quality and deadlines.
• Worked in IVR Interactive Voice Response project for a large technology insurance provider. Developed middle tier .NET services to be consumed by CVP Cisco Voice Portal to profile callers and enable callers to file claims over phone
• Provided production Support of MES Manufacturing Equipment Services product. Identified root causes of an application hang/crash/system faults. Live debugging using Win Debugger.
• Worked in development of GIS Geographical Information System applications in MapInfo, Visual Basic, MS Access, and MAPX.
• Experience in working as a technical project Manager across multiple projects at the same time.
• Have worked on client facing, highly visible projects, adhering to strict deadlines, with requirement of good quality.
• Have been the Point of Contact for most the projects spearheading project management and architectural efforts.
• Possess a good mix of technical and managerial skills thereby being able to play a dual role for most of the projects.
• A go to person team and client can rely on.
• Adept in working in cross-functional teams in diverse geographical locations.
• Exposure to scope management, time management and risk management knowledge areas of project management.
• Spearheaded efforts on feature estimation techniques using function point estimation and story point estimation.
• Initiated change and demonstrated successes in projects by inculcating practices from PMBOK.

Technical Skills

Programming Languages: C , VB.NET, XML, VB6, XSLT, MAPINFO, MAPBASIC, VBA, UI, WPF, ASP.NET, MVC, and VB6.

MIDDLETIER Technologies: SOAP, WCF, Web Services.

Web/XML Technologies: ASP.NET, MVC, JavaScript, JQUERY, XML, XSLT, XPATH, LINQ.

Frameworks: .NET 3.5, .NET 4.0, .NET 4.5

Tools Utilities: Visual Studio, DebugDiag, Log4Net, DOM Crystal Reports JIRA

Architectural Patterns: MVC, MVP, MVC, MVVM, SOA. RDBMS MS SQL, MS Access, Oracle 9.x.

Source Control Microsoft VSS, TFS.

Design Patterns Singleton, Factory, Abstract factory, Facade, Iterator, Command, and Observer.

Operating Systems: Windows 9x/2000/XP, Linux, UNIX, Sun Solaris

Confidential

Role: Assistant Manager, Technology/Project Lead

Job Responsibilities:

• Design and develop IVR Interactive Voice Response solutions for a major technology insurance provider having millions of subscribers in North America.
• Design and develop generic framework to profile IVR callers, to be used across multiple clients. Developed .NET services ASMX and WCF to be used by CVP Cisco Voice Portal to enable callers to file insurance claims over phone. This resulted in year on Year improvement in Average Handle Time, Calls per Claim and Call Volume.
• Developed RESTFul WCF service Conductor that will enable business module developers to implement business logic in a configurable fashion leading to faster turnaround at the time of defect fixing and enhancements, better maintainability, more readability etc. This service is used by multiple channels Voice, Web .
• Working as a Point of Contact for a Web based strategic project built on Conductor RESTFul WCF Service for a large telecom provider. The object of the Web based project was to phase out a legacy web application and build a new application based on a responsive architecture. Project resulted in impressive financial benefits for clients for key parameters.
• Architect and co-ordinate efforts to develop an IVR migration project in MVC and WCF. This project helped to phase out third party modules enabling in better maintenance, single ownership and reduced costs.
• Develop restful WCF services for a major cable TV provider. The end project led to substantial cost reduction for client leading to more enhancement and continued relationship.
• Supported Customer Service Representative ramp-up on the new solution. Furnished user guides and provided UAT support.
• Provide sprint leadership to ensure successful QA followed up with production installs and business validation.
• Provide root cause analysis on post production incidents. Provided production support.
• Estimate tasks using Story Point Estimation. Development and tracking of project schedule using Microsoft Project.
• Design and develop modules in C .NET. Support SQA, UAT, and business.
• Interact with business to understand requirements and co-ordinate with offshore team.

Environment: .NET, ASP.NET, MVC, SOAP, WCF, MS SQL. XML, XSLT. UML, Microsoft Project, Crystal reports, Visual Studio. Environment: Windows 2008 server

Confidential

Role: Technology Lead

Job Responsibilities:

• Participation in architecture and design of highly available, maintainable and configurable solution for VSS-IVR Voice Self Support- Interactive Voice Response application. This application is used by subscribers of all the major carriers in the US.
• Design of solution of User stories using UML at high and low level. Present and obtain signoff on the same from solution architect and business.
• Development of profiling solutions using Web Services ASMX , MVC. Business rules in blaze got called by the Web Services ASMX . The methods to be called within the Web Services ASMX were kept configurable in the MVC empowered UI. This project led to a very stable migration from a legacy solution.
• Design and implement test driven development using Moq and NUnit.
• Estimate tasks using Story Point Estimation. Design reusable estimation framework for accurate estimation.
• Leading and mentoring a development team to deliver user stories for client.
• Planning, estimations, execution, tracking, closure of sprint. Perform risk management all throughout the sprint cycle.
• Conducting design review sessions before start of development.
• Supporting SQA, production readiness, deployment plan and production release management.
• Development and tracking of project schedule using Microsoft Project.

Environments: .NET, MVC, ASP.NET, SOAP, WCF, WPF, C .NET, MS SQL. UML, Blaze, Microsoft Project, Windows 2008 server

Confidential

Role: Principal Software Engineer

Job Responsibilities:

• Development of features of a Windows application Winsolutions for US Public Sector in areas of Community, Work Management, Utilities for US Public sector, using Agile Scrum Methodology.
• UI developed in WPF with middle tier services in WCF and self hosted.
• Piloting migration of application architecture change from MVC to MVVM leading to better unit testing of business logic.
• Development of software for Sungard K12 education for all the major school districts in US.
• Participation in design meeting with Product Managers to understand use cases, product features at the start of sprint. Estimation of development hours and report the same against team capacity to development manager. Demonstration of feature to product owners after sprint cycle of 30 days.
• Technical mentoring of team in terms of feature understanding, development methodology.
• Issue fixing logged by QA.
• Development of DB layer, SOA business layer and UI, needed for features.
• Applications worked in: CRM, Asset Management.

Environment: WPF, WCF, C .NET, SQL, Visual Basic, COM. Architecture Patterns: MVP, MVVM Environment: Windows 2008 Server

Confidential

Role: Sr. Software Engineer

Job Responsibilities:

• Understanding of the root cause of a defect, code fixing and unit testing with data given by Business Analysts. Development of enhancements needed by the business.
• Business travel to US for knowledge transfer from development team and product orientation with the Business Analyst team.
• Fraud Management software related to Credit/Debit Card fraud and disputes, used by Fraud Analysts. This involves multiple components developed in VB, VB.Net, that hand shake with each other to perform various tasks.
• Redesign and development of the printing subsystem of the Fraud Management Software, to enhance performance and improve user interactivity.
• Resolve bugs and enhance the background tool that works with the Fraud Management desktop application to perform all the central activities like document indexing, case creation and activation.

Environment: C .Net, SQL Server, Visual Basic, COM.

Confidential

Role: Project Engineer

Job Responsibilities:

• Reported to the Product Manager, worked as the Applied Technical Consultant in On-site US, Japan and provided support to Applied customers on a 24/7 basis, development of diagnostic tools.
• Developed Tool to scan application log files to report details of error, frequency of error, error source etc. Developed in C and MS Excel Object Library.
• 24/7 production support to leading semiconductor companies using, Applied MES Manufacturing Equipment Services product.

Technologies:

• Oracle PLSQL, MSMQ.
• Microsoft Win Debugger to analyze crash/hang dumps.
• Windows performance monitor to monitor memory leaks of an application.

Confidential

Role: Integration Engineer III

Job Responsibilities:

• Reported to the Support Manager, involved in Designing data transformation migrating solutions for clients, work on production issues on a strict timeline basis and knowledge base generation.
• Conducted periodic trainings and designed training modules for newly joined integration engineers.

Technologies:

• Pervasive integration database products.
• Various types of RDBMSs used by the product to migrate the data to and fro.

Confidential

Role: GIS Application Developer

Job Responsibilities:

• Reported to the Director, involved in designing developing GIS Applications, understand Client Requirements Document System Specifications and Program coding Testing of Modules.
• Conducted End user Training Documentation, imparted GIS training to Army Officers of the Eastern Command and GIS Training in MapInfo in RCC Kolkata.

Technologies:

• MapInfo 5.5 and MapBasic 5.0
• Visual Basic 6.0
• MapX Mapping Component

Projects:

• GIS solution developed in MapInfo. Programming language: MapBasic, Backend: Mapinfo
• Data entry solution developed in Visual Basic and backend as MS Access
• Modules developed in Visual Basic to cleanse, normalize data collected after a manual survey. Backend: MSAccess
• Tools developed in MapInfo for digitization operations. Programming Language: MapBasic