SUMMARY

• An experienced Software Analyst, having7+ yearsof IT experience as aconsultant supporting and interfacing with Dot Net Technologies,MicrosoftSQL,and CRM.
• 4+ yrs of experience on Microsoft Dynamic CRM 4.0, 2011 and 2013, 2015 Entity, Views, Web resources, Ribbon, Chart, configuration and customization, integration with MS Outlook. Analyze and monitor all stages of software development life cycle.
• Participate in determining, analyzing and translating business needs into functional requirements. Manage the customizations, extensions and integration of the CRM applications.
• Expertise in developing, debugging and deploying plug - ins, custom workflow activities and java script extensions for MS Dynamics CRM 2011/2013/2015 .
• Expertise in the use of web services and interacting with MS CRM database through the use of web service methods using SDK Customize, create and implement reports using SSRS.
• Perform various operations like data migrations and updating using LINQ and XRM that help in facilitating data migration within the CRM across various entities.
• Team player as when working with multitasking, problem solving and time sensitivity.
• Efficient planning, coordinating, controlling and decision-making skills.
• Participate in requirements gathering and definition.
• Worked in all phases of software development lifecycle (SDLC) including requirements gathering, analysis, design, reviews, scoping, coding, testing, debugging, documenting, building and deployment.
• Hands on experience with Bulk Mail marketing tools like Click Dimension and Marketo.
• Experience in Project management methodologies (AGILE SCRUM, Waterfall).
• Implemented Microsoft Dynamics CRMwith SQL BI and performs migration from CRM to 2015 inCRM environment.
• Experience in translating requirements into solutions with proper dependencies and preparing strategic development plan in MSCRM.
• Experience in understanding Microsoft Dynamics CRM Architecture and in XRM applications.
• Excellent interpersonal, oral and written communication skills.

TECHNICAL SKILLS

Languages: Java, C#, VB.Net, T-SQL, PL-SQL

Dynamics CRM: CRM 2011/2013/2015 , Online 365, CRM SDK, CRM forms, screens, views, workflows

Database Servers: SQL Server 2000/2005/2008/2012 , MS Access, Oracle 9i/10g, MySQL.

Net Technologies: ASP.NET 1.1/2.0/3.5, ADO.NET, LINQ, C#.NET, WCF, Win Forms, .Net Framework 1.1/2.0/3.0/3.5/4.0

Operating System: MS-Windows server 2000/2003/2008 R2/, Windows XP/Vista/Windows 7

Web Technologies: HTML, XML, CSS, AJAX, JavaScript, JQuery, AngularJS

Reporting Tools: SSRS, Crystal Report, Scribe

Operating Systems: Windows NT/ 2000/20

Certification: MB2-712 MS Dynamics CRM 2016 (Customization and Configuration)

PROFESSIONAL EXPERIENCE

Confidential - Chicago, IL

MS Dynamics CRM Consultant

Responsibilities:

• Applied update roll-ups from Roll-up 4 through Roll-up 11 for MS CRM 2011.
• Sr. Consultant for a development team in an Offshore and Onshore model.
• Created new entities and customized the existing entities.
• Managed and controlled the functionalities of entity screens through Java script.
• Facilitated data migration from a legacy database into CRM using Scribe.
• Created an auto-number plug-in for Account and contact entities.
• Designed and developed web pages and integrated them with CRM.
• Designed and developed CRM views and reports for daily and analyzing process by using Microsoft Filter View and Microsoft SQL Reporting Service.
• Created and customized and implemented new reports in MS CRM using Business Intelligence.
• Participate in technical events & conferences as a subject matter expert on Dynamics CRM SDK and demonstrate key product features to client.

Environment: Windows Server 2008 R2, MS Dynamics CRM 2011, IIS 6.0, C#, SQL Server 2008 R2 /2012, AJAX, JavaScript, JQuery, HTML, XML, Web Services.

Confidential - Exton, PA

MS Dynamics CRM Consultant

Responsibilities:

• Being a Sr. developer in the project my day to day activities involves manage, control the functionalities and validations of entity controls through Java script.
• Extensively created, debugged and deployed various plugins and Custom workflow activities that incorporated the business logic into the Application.
• Designed and developed HTML web resources and integrated them with CRM using SDK.
• Participate in determining, analyzing and translating business needs into functional requirements.
• Function as an off hours escalation point of contact in case of unplanned events.
• Planning, coordinating, controlling and involved in critical decision-making.
• Migrating legacy Plug-In code to Workflow and custom Activities to improve functionality and visibility of custom coded solutions.
• Create custom export features to interface with Microsoft Access Financial Database Upgrading Microsoft Dynamic CRM .Configure the application to meet a client's requirements using the Microsoft Dynamics CRM Customization Tool, Workflow Tool, or SDK.
• Support B2B, B2C clients to determine business requirements to further develop the CRM Design and integrate business processes and data flows between CRM applications and other applications. Create custom dashboards in Microsoft CRM. Deploy CRM configure, and customizations plus report and dashboard creation.

Environment: SQL server, Power BI, SharePoint, Active Directory, Java Script, C#, HTML 5 and J Query Microsoft CRM Premise 2013/ online 2015, CRM SDK, CRM forms, screens, views, workflows, reports.

Confidential - Des Moines, IA

MS Dynamics CRM Consultant

Responsibilities:

• Analyze, determine and document the client requirements and translating business needs into functional specifications.
• Write the Assessment reports and provide estimates after requirement gathering.
• Write the design documents based on the inputs received after discussions and meetings with the client.
• Developed custom ASPX pages using C# to extend functionality and meet client requirements.
• Extensively created, debugged and deployed various plugins that incorporated the business logic into the Application.
• Designed and developed web pages for WFE and integrated them with CRM using SDK.
• Used Web Service to interact with data from the CRM system.
• Customized the CRM Entities, forms, workflows mappings etc. using its out of the box features.
• Document the deployment procedures and deploy the CRM solutions and web pages on IIS.

Environment: Windows Server 2008 R2, Windows Server 2012 R2 MS Dynamics CRM 2011/2015, IIS 6.0, C#, Visual Studio 2012/2013 SQL Server 2008 R2 and higher, JavaScript, HTML, XML, Web Services.

Confidential - New York, NY

MS Dynamics CRM Developer

Responsibilities:

• All the user interface layers, web pages are created and integrated to maintain the data flow and data integrity using ASP.NET User Controls and Web Controls.
• Created Maintenance screens to Add/Modify/Delete using Data grids, Data Readers and Datasets.
• Client side and server-side validations were done using JavaScript and Validation Controls.
• Implemented Web Services using WSDL and SOAP.
• Used XML to transfer data between the Client and Server.
• Developed a powerful search functionality, which retrieves results based on search criteria across several datasets.
• Developed Stored Procedures, Triggers, Views, and Cursors using SQL Server 2005.
• Created the database objects like tables and related table constraints.
• Gathering and analyzing business requirements, designing and implementing the bestCRMtechnical solutions based on long term needs and scenarios of insurance providers.
• Involved in Agile Sprint planning meeting Performed CRM system administrating including Configure system wide settings, setting entity and global auditing, setting duplicate record detection roles and schedule detection jobs.
• Cleaning data using bulk deletion, exporting data, setup data import asynchronous job
• Using performance monitor to epitomize performance and fine tuning CRM SQL database and CRM application server

Environment: Visual Studio .NET 2008, .NET Framework 3.5 & 4.0, WCF, ASP.Net MVC, JQuery, ADO.Net Entity Framework, SSRS, HTML, DHTML, JavaScript, C#, SQL Server 200

Confidential

ASP.Net Developer

Responsibilities:

• Designed and developed Software Development Life Cycle (SDLC) from analysis and design to implementation with .Net Technologies.
• Designed and Developed different modules, Class using C# and Designed GUI Part with help of .Net framework 4, ASP.NET, C#.
• Used JavaScript to enhance the dynamics and interactive features of web page by allowing user to perform calculations, Validate form inputs, add special effects, Customize selections, Confirmation, Used AJAX including JQuery library
• Designed Graphical User Interface (GUI) using Master Pages, Silver light 3.0, HTML, JavaScript, CSS and Custom Controls, Themes. Used Silver light Layout Panels and Control Templates for Customization.
• Worked with ASP.NET Web Forms and State Management, Caching features, configuring optimizations and securing the web application.
• Used Object oriented Programming (OOP) to make it more efficient.
• Used ADO.NET data objects such as Connection, Command, Data Adapter, Data Reader, Dataset, Data Table and XML for consistent access to SQL data sources.
• Created Relational Database using Normalization, Implement Relationships between tables, Data table, Stored Procedure, View, and Trigger in SQL Server 2008. Experienced in LINQ (Language Integrated Query), LINQ2SQL, and LINQ2XML.
• Used Team Foundation Server (TFS) for integration, maintenance and Security of code. Responsible for application Supports and releasing the fixes. Resolved potential issues that arose during the execution of development. Coding for various Modules, Error Handling, Modification and Testing, Bug solving of the change requests.

Environment: .NET Framework 4.0, ASP.NET, ADO.NET, C#, SQL SERVER 2008,Web Services, JavaScript, JQuery, HTML, CSS, AJAX.