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Infrastructure Services Delivery Specialist Resume

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SUMMARY:

  • 14 years practitioner fully dedicated to Architecture Disciplines. Certified on the core architecture (EA, Business, Application, Information, Integration and Technology), plus full extension in Enterprise Architecture, Technology Architecture and Solution Architecture. Non - biased to a specific technology, system or “product” architecture.
  • Applied D.O.A. (Decision Oriented Architecture) style to a broad range of technologies, focusing on Innovation / Trends and Emerging Technologies (IT and especially non-IT). Overseeing whole corporation’s current (as is) technological architecture level and maturity in order to seek opportunities to devise strategic planning roadmap for adoption, transition, transformation, rationalization, simplification and efficiency improvement (to be), maximizing the value of new technologies advantages to the corporation.
  • Seeking for common opportunities among distinct corporate silos / organizations / divisions, by facilitating the communication among business units and being a reference for review, ensure reuse of building blocks and maintain the compliance of programs and projects towards the business goals and technology roadmap, by conducting ARBs.
  • Forging an effective communication path among multiple levels of stakeholders - from CxO (C-Level), Program / Project / Delivery Managers, Discipline (Domain) architects and multidisciplinary, cross-functional globally distributed specialist delivery teams. Evaluating and translating business needs to technical requirements and technical issues to business risks, bridging gaps to keep technical evolution aligned to business goals.
  • Certified Architect in the 18 core capabilities of the profession, covering all disciplines / sub disciplines: Enterprise, Business and Solution (Application, Information, Integration, Technology / Infrastructure), plus 100% attainability of the extended capabilities for Enterprise and Technology (Infrastructure) disciplines.

PROFESSIONAL EXPERIENCE

Infrastructure Services Delivery Specialist

Confidential

Responsibilities:

  • Looking for gaps, risks and automation opportunities on infrastructure delivery services, proposing strategies to bridge / mitigate them;
  • Documenting delivery processes of servers, monitoring, business process rules improvements;
  • Engaging on tracking of hardware and resiliency issues, looking for opportunities of new services offerings.
  • PDPR (Problem Determination Problem Resolution) / RCA (Root Cause Analysis) routines.
  • OS: RedHat, AIX & Solaris VMWare VSphere / VCenter
  • RedHat OpenStack (Cloud), RedHat Satellite;
  • Kibana; Zabbix; Confluence; Remedy (aka. BMC Remedy Action Request System); Connect Direct (file exchange with Mainframe).

Confidential

Enterprise Architect

Responsibilities:

  • Conducting the Architecture Review Board for reviewing internal projects on the global scope.
  • Leveraging best practices and technology among distinct project teams.
  • Mentoring and lecturing formal architecture disciplines.
  • Defining and supporting strategies for standardization of branches services, assets in order to set vision and direction for future initiatives, offering marketing, business strategies, service level definition and services compliance.
  • Identifying entities and elements to set patterns for governance and structuring communication among business roles and locations.
  • Gathering requirements for development and integration of a Resource Booking / Billing system automation.
  • Working in the definition of the baseline architecture for implementation of Predictive Analytics Dashboards, focusing improvement of decisions for the Risk Management segment, using Big Data approach.

Confidential

Enterprise Architect

Responsibilities:

  • Cloud self-service (IaaS & PaaS) implementation for clients;
  • Servers Consolidation & Virtualization;
  • Datacenter network architecture governance;
  • Datacenter Storage Consolidation;
  • CCMDB (Change and Configuration Management Data Base) restructuration design;
  • Network Infrastructure Redesign for ODW (On Demand Workplace - aka IBM’s Intranet);
  • SEA (Software Enablement Automation) implementation;
  • Software Release (quarterly application development environment upgrade);
  • Change Management process Architecture Review & Approval process;
  • Software inventory and lifecycle control (System Development Lifecycle Control - SDLC);
  • Automation procedures design for Environment Managed Services (EMS);
  • Multiple Datacenter projects: Migration, Consolidation, Virtualization and building a whole new Datacenter (in Beijing/China);
  • Backup refit and Servers automation platform technical guidance.

Solution Architect / Capacity Manager

Confidential

Responsibilities:

  • Datacenter servers Virtualization / Consolidation of (RISC / X86);
  • High Availability and Disaster Recovery Plan for core services;
  • Configuration Management Database redesign;
  • ARS (Action Request System, aka Remedy) environment upgrade / implementation of contingence for Business Continuity (Mission Critical service).
  • Automation of application package building process & deployment routines for Solaris & RHEL for financial applications;
  • WikiNet – Documentation standardization and development version control using TWiki & Ap ache Subv ersion (SVN).

IT Architect

Confidential

Responsibilities:

  • Designed Sao Paulo State Online Invoice (NFe) infrastructure: Sizing, processing scalability, data lifecycle hierarchical storage and backup/restore;
  • Platform migration coordination (Solaris to Red Hat Enterprise Linux - RHEL);
  • Datacenter transformation;
  • Designed configuration management consolidation inventory and audience based reporting.

IT Services Administrator

Confidential

Responsibilities:

  • User authentication (BoKS), access control (PowerBroker) & operations security review;
  • Disaster Recovery contingency environment assessment & validation;
  • Datacenter operations, processes & environment health check;
  • We b s phere MQ, We b s phere AS;
  • Business process (W e b M ethods / ALPS);
  • Automation Control, Application cataloging and environment promotion (Prod, UAT & Dev);
  • Software auditing development;
  • System and databases backup / recovery;
  • File transfer environment (Connect: Direct);
  • File handling & transformation
  • Auto-recovery and alerts system;
  • Predictive file delivery and flow control;
  • Multiple B2B VAN integration;
  • International B2B VPN Migration;
  • Business Continuity Plan design and coordination;
  • Enterprise wide User Interface Experience standardization.on

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